It very unfortunate the in spite of good rating in trip advisor the worst response I had received from this hotel.
I had booked in their website. After that also i had not received any confirmation. Several times I had called ( 0354 2254149) the hotel. The person who were receiving the calls told that without confirmation from london he cannot confirm.
Just before reaching darjeeling again I have called that number, again. This time the receptionist told that to reach the hotel & he will arrange 2 rooms. No confirmation required this time!!!!!!!!
After reaching hotel I came to know there is only one room available. Mr Sonam Lama had allotted one room to some other person few moments ago. Though he had confirmed me for 2 rooms few hours ago.
With my aged parents & baby daughter, I was in deep trouble at that time in Darjeeling.
This was happend in Feb 2013. I had mailed all this to the owner Mr Ranjan Lama. But he was also not bother to reply.
It is clearly greedy attitude of a hotelier.