We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average Hotel”
Review of North Star Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
North Star Hotel
Ranked #34 of 98 Hotels in Darjeeling
Reviewed March 5, 2013

Average hotel to stay. Hotel room was secured, safe and wide.We are spent four nights there. Room was clean and well decorated.Hot water was available all the time.From our window we could see the excellent view of mount hill which was covered by ice. Hotel accommodation was well enough. The location was little bit good. Food price is high. Tourist can choose this Hotel to stay and enjoy the view of Darjeeling. In some of cases i found that they don't know what is hospitality and how to provide service to the customer.Major problem limited staffs in this hotel.

I liked this Hotel very much because of sight viewing........

  • Stayed: February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SifatKhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (75)
Traveler rating
Traveler type
Time of year
Language

57 - 63 of 75 reviews

Reviewed March 2, 2013

We stayed at North Star for 4 nights from 23.02.13. Total experience was average. Rooms and wash rooms were neat and clean. Location was also okay. But we felt that there should be more staffs to maintain the hotel. Because sometimes they didn't show up even after several phone calls and they can't answer to your queries referring everything to the manager. But the environment was quite nice and so was the smiling receptionist named "Chirin" who spoke hindi in a very shy manner. Above all we enjoyed our stay at this hotel but my suggestion is that the hotel staff and manager should have better understanding of the hospitality industry which is crucial for a place like Darjeeling.

Room Tip: You must bargain well before finalizing the rooms.
See more room tips
  • Stayed: February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Wajahat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

This hotel is worst in whole darjeeling .this hotel provides poor food and worst security . my camera. mobile and purse was stolen in 2 minutes from my room .staff also behaved bad on complaining . they don't know what is hospitality and how to provide service to the customer .no one should stay in hotel like this..

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank manas166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

A cramped and dingy hotel in a cramped locality. The locality does not seem safe to roam around in the evenings. Rooms are without any heaters and if you ask for one what you get can pass for a night lamp.

The food quality is just ok, the chef seems to be oil starved. No options for breakfast or lunch / dinner, so you are totally at mercy of chef.

Rooms service too is pathetic.

The only plus point is ever smiling staff.

Don't even think of staying there if you are with family

Room Tip: Do not go for this hotel at all
See more room tips
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Satyajit L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

We travelled 24th of November. We had a decent stay and food is ok. 5 mins walk to the mall (Chowrastha). Room rent is 1500 per day check out time is 12 noon. Guys will provide Local Seight seeing. Pleaase dont approach any kind of travels in siliguri because they will take their share and give us the hotel details from that point hotel people take care of us.


SO Please dont approach any Travels in siliguri or Online. Waste of Money.

Room Tip: we took 106, which is small room but good. From the terrace we can see Kanchanzonga if the climate i...
See more room tips
  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank swaroop552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

Normally i dont write the review but this time i have to write.I choose this hotel because of the name North star but there were no stars.location is not very good narrow lama road,dusty &crowded.The service was very basic.i dont know if the management knows the meaning of hospitality.They dont care about the customers, just try to fill the rooms.Most of the time no hotwater for shower.I hardly recommend this place.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank john303881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

We have booked the hotel online for two night and three days. such a bad experience. staying at this type of hotel ruin our entire trip to darjleeng. the management only cares how to fill up the rooms. they don't know what is hospitality and how to provide service to the customer. very less staffs to maintain the entire hotel. only two nos. of maid to clean the entire 36 room. although the room boy Arif is a good boy and try his best . but such a worst management don't care about the customer. you can say no service at all. people pls avoid this hotel, don't be fool with their online advertisement. otherwise your trip will be a nightmare.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mkd1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Darjeeling hotels
0.1 mi away
Hill Crown Retreat
Hill Crown Retreat
#84 of 98 in Darjeeling
78 reviews
0.5 mi away
Olde Main Bellevue Heritage Hotel
0.7 mi away
Himalayan Brook
Himalayan Brook
#51 of 98 in Darjeeling
5 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Finestays Shanti Priya
Finestays Shanti Priya
#67 of 98 in Darjeeling
4 reviews
0.0 mi away
Hotel Sonar Bangla - Darjeeling
0.3 mi away
Central Nirvana Resort, Darjeeling
Show Prices
Show Prices
Show Prices

Been to North Star Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about North Star Hotel

Address: 11, H. D. Lama Road, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #34 of 98 Hotels in Darjeeling
Price Range: $22 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — North Star Hotel 3*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your North Star Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing