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“A good business hotel”
Review of The Residency

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The Residency
Ranked #31 of 403 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed November 7, 2013

I stayed at The Residency in October for a business trip, check in was a breeze and the rooms are standard size. My stay included buffet breakfast and the breakfast was quite elaborate and the food was quite decent. Room service turn around time is good and the variety in room dining menu can definitely improve. Overall an hassle free hotel and will definitely consider it if visiting Chennai again

Room Tip: The higher the better view
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  • Stayed: October 2013, traveled on business
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1  Thank Wish2See
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded November 7, 2013

Dear Valued Guest

Greetings!
Thank you very much for taking time to post your feedback on the tripadvisor and rating our hotel as good.
I had made note of your observation on the room service menu and the concerned person has been briefed on the same.
We look forward to welcoming you back to The Residency Chennai.

with best wishes
D.Charles Fabian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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370 - 376 of 577 reviews

Reviewed November 6, 2013

Probably one of the best hotels in Chennai. Had an excellent time when we were there. Excellent ambiance and hospitality. Definitely worth a visit. The location of the hotel is quite good, right at the centre of bustling T.Nagar.

  • Stayed: August 2013, traveled with family
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1  Thank Kartos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded November 7, 2013

Dear Valued Guest,

Greetings!

At the outset I would like to thank you for choosing The Residency as a venue to stay during your recent visit to Chennai.
I also thank you for taking time to post your feedback on the tripadvisor and rating our property as excellent. I shall most definitely take up your comments to all the members of my team.
We look forward to welcoming you back to The Residency Chennai.
With best wishes
D.Charles Fabian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

The best thing about this property is its location. Based in T Nagar you are well connected.

Rooms are spacious and clean. Toilets are neat.

Staff is very courteous and helpful. Buffet breakfast and Dinner is good but it could be better by adding more varieties. Food can be testier, but when you look at the price you are being charged, its seems reasonable...

Overall a good Hotel for comfortable stay in Chennai....

Room Tip: No special tips....
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  • Stayed: October 2013, traveled on business
    • Value
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1  Thank guy072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded November 7, 2013

Dear valued guest,
Greetings!

I would like to thank you for taking time to post your feedback on the trip advisor and rating our hotel as good. I had made note of your observation and I shall definitely brief the chef.
We look forward to welcoming you back to The Residency Chennai.

with best wishes
D.Charles Fabian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

Room Tip: Get a room on 6th floor or higher, if you want a view of the city
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  • Stayed: October 2013, traveled with family
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Thank SAKET S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded October 28, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 3, 2013

I had been to this hotel in the month of November 2012. The rooms are very good and service as well. The location is also very good and is near to Pondy bazaar market (famous market in Chennai). The hospitality was wonderful. The hotel is maintained very well and clean. The breakfast was good and there is variety of food available with different restaurants attached with the Hotel.
Overall a very nice place to stay.

  • Stayed: November 2012, traveled on business
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Thank getravidesai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded October 17, 2013

Dear Valued Guest,

Greetings!

Thank you very much for taking time to post your feedback on trip advisor about our property.
I am glad to know that you had comfortable stay at our hotel and rated the same as very good.
We look forward to welcoming you to The Residency Chennai.

with best wishes
D.Charles Fabian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

Stayed here for 4 nights. Good 3/4 star hotel and well located. A supermarket just around the corner 3-4 minutes walk. The food is very good at the restaurant specially the lavish buffet and reasonably priced as well. Room was quite spacious and comfortable. The lobby gets a little crowded when they have conferences going on.

Room Tip: Standard room is nice and comfortable.
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  • Stayed: May 2013, traveled on business
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Thank Sanjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded October 17, 2013

Dear Valued Guest,

Greetings!

At the outset I would like to thank you for choosing The Residency as a venue to stay during your recent visit to Chennai. I also thank you for posting you feedback on the tripadvisor and rating our hotel as very good.
We look forward to welcoming you back to The Residency Chennai.

with best wishes
D.Charles Fabian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

Like they say, one man's loss is another man's gain. The fuax pas by the CY M hotel let me to get into this hotel by chance. I knew that this hotel was renovated quite sometime back and this used to be the hand around place of the traditionally well off people. Though there are many 5*s properties that are frequented, you can find lots of old timers loaded with cash, coming here. I mean i did not find many gen Y crowd coming here. That said, one can actually see that the hotel has gone out of its way to keep up with times, except for few irritating things that are very desi ... which i will deal in the end.

The front desk was kind of small for both check ins and chek outs. If there are 5+5 guests doing both, then there will be chaos. The check in was smooth and the rates are not that high. the rooms could have been slightly bigger. the toiletries looked neat . There were some Biotique products also. The fruit platter when asked for , did not come :-( the room service was prompt and the food was good. The buffet spread was elaborate and consisted mainly of south indian dishes that looked inviting... The tables though could have been arranged in a more contemporary style. one got a feeling of eating in a mess with long row of sofa on 3+3 format. A little regig perhaps can help look better. The place is very centrally located and close to the famous T.Nagar and Anna Salai. Wi-fi is on the house.

Now for the flop part ,

For the money that i paid, i had stayed in far better hotels with few more stars thrown in. How in the world can a centrally located hotel have power cuts ??? i mean is the mgmt. not aware of the technology called gensets / inverters that kick in immediately. Upon failure, it took about a minute to get the power ( genset i presume ) and then when the main power came in, it again took close to that time to get back.

Next is the TV. It looked more like a large size car LCD. Tv was a serious put off.

Everytime we restart the system, there is no option to save the internet pswd. you will have to log in everytime and use the room no. and pswd.

The lobby looked old world.

If you come via the nair road, the U turn is very narrow to impossible in peak times. We did a reverse to get into the lane and then enter the hotel. (guess the hotel cant do much about it )

since there is no 3.5 *s gave it 4. Good place and our uncles and aunts will have lot of company here.

  • Stayed: September 2013, traveled on business
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Thank Gop G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded October 17, 2013

Dear Guest.

Thank for Staying at The Residency Chenai and I also thank you for taking time to post your feedback on the tripadvisor.
I have made note of your observation and we shall take remedial measure on the same.
We look forward to your return.

with best wishes
D.Charles Fabian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residency

Address: No 49 GN Chetty Road, Chennai (Madras) 600017, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #31 of 403 Hotels in Chennai (Madras)
Price Range: $53 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residency 4*
Number of rooms: 112
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