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“Improved Place”
Review of The Residency

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The Residency
Ranked #31 of 400 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed August 12, 2011

Had stayed there about 2 years back and found the place not good, this time when I stayed there in Jul 2011 the place was much better, rooms have been done up and are good, they have all the necessary amenities including free wifi. Room rates are with breakfeast included and the breakfeast offers quite a good spread. Pongal available for breakfeast is good. Well connected to business area of T.Nagar.

  • Stayed: July 2011, traveled on business
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Thank ms27sud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 - 504 of 574 reviews

Reviewed August 4, 2011

A reasonable hotel for the business traveler

Food restaurants
The food and liquor are reasonably priced.
The breakfast is fine, though the choice of juices could be a lot better. For the last three days have noticed watermelon, cucumber and pineapple etc. What happened to good old fashioned orange juice?

Rooms
The wooden floor rooms are fine, the carpeted ones a strict no no.

Staff
Very courteous and helpful.

Free Internet is a boon and so is the 24 hour checkout

Room Tip: Ask for rooms without the carpets.
  • Stayed: August 2011, traveled on business
    • Value
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Thank ismad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

This mid-range hotel lies in a central location (in Chennai, with everything being so spread out, it's difficult to call anything "central", but the beach, temples and sights of Chennai are a short motor-rickshaw ride away). There are actually two "Residencies" in Chennai, the Residency and the Residency Towers (higher class, costs more). This review is of the (old) Residency. The entrance and large lobby are luxurious and the staff are friendly and helpful. They have standard and superior rooms, both being the same size, but the superior having flat-panel TV's and a room safe. The standard was good enough for me and my room was right on the 3rd floor, Room 305, in the direction of the hotel entrance. The view from up there was very nice, although no landmarks, nor the sea (which is in the opposite direction) could be seen. The room was wonderfully spacious, aged but very well kept (this hotel keeps it's painters busy), clean, had an amazing array of bathroom cosmetics including toothpaste and a toothbrush, a shaving kit and a bottle of coconut oil! A delicious, large breakfast buffet is included in the room price, making the hotel great value. You can control the a/c or turn it off and it was quiet and efficient enough to make for a comfy stay. A newspaper was delivered to my room early morning (standard practice in Indian hotels).

The same restaurant which served breakfast also dished up an amazing dinner buffet for a reasonable price. Recommended!

  • Stayed: July 2011, traveled on business
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1  Thank raj042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded August 21, 2015

Dear Mr.raj ,

My team and I would like to thank you for taking the time and posting your positive review on The Residency Hotel, Chennai on Trip Advisor.

We are happy to note that your stay was comfortable. Encouraging feedbacks from our guests will motivate us to serve you better.

We truly appreciate your support and sincerely look forward to your return.

Kindly feel free to call me for any assistance.

With Warm Regards

S.Venkat N Reddy
General Manager
044 28253434

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2011

I stayed here a couple of times and found it to be a good business hotel which was not too expensive for Chennai. Its a four star hotel and rooms cost about $110 a night. Rooms had free Wi-Fi which is big plus. Many star hotels tend to fleece guests on internet The hotel is in the heart of the city, in T Nagar, the main shopping district of the city. Good selection at breakfast (incl in room rate) and buffet lunch/dinner. Restaurant can be rather cold! The 24hr coffee shop is nice and cosy and feels like a sun room!

Room Tip: Get them to include free airport transfers in the price
  • Stayed: August 2010, traveled on business
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Thank ShreyaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

I often stays at this place. The staff is very cooperative and efficient. Hotel offers a variety of food like, Thai, south indian, continental etc. the bar on Thursday has Tamil music nite. The rooms are nice and hygienic. Wifi is provided free by the hotel. The lobby area is small but interiors are done nicely. The hotel doesnt have facilities like pool and gym. Overall its nice place to live in this budget range.

  • Stayed: April 2011, traveled on business
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Thank yashwinder_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded August 21, 2015

Dear Mr.Yashwinder ,

My team and I would like to thank you for taking the time and posting your positive review on The Residency Hotel, Chennai on Trip Advisor.

We are happy to note that your stay was comfortable. Encouraging feedbacks from our guests will motivate us to serve you better.

We truly appreciate your support and sincerely look forward to your return.

Kindly feel free to call me for any assistance.

With Warm Regards

S.Venkat N Reddy
General Manager
044 28253434

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2011

Never, Never go to Residency tower for a Buffet Lunch. Its the worst that i have had in Chennai ever. After reading the reviews from some *** *****, we decided to go there on Saturday for Lunch. But later

i realized that those who have rated the lunch as excellent were people who have never been to any restaurant in Chennai before. My treat is all ****** ** because of these *****.


People who have visited Barbecue Nation, Kabab Factory,Kattumaram will know what i am trying to express. Here in Residency, we had only 1 Non Veg starter, some chicken dish. For Veg, Bonda and Pakoda(I have never seen such starters in a buffet lunch).


NO PRAWN, MUTTON,. Above all the worst thing is they served ***** half cooked Beef, which was a night mare. Only one fish item was kept, it had oyster sauce. Not everyone will like oyster sauce. But the hotel people are not worried about that.


Drinking water was not at all good. If you ask, they serve Mineral water can @ Rs.70/ can. I feen even that is costly. But it is ok.


Only the desserts were good. 6 flavors of ICE creams, 4 flavors of jellies and cakes and much more.


But the mail coarse is worst and expensive. Paying Rs.650/person is not worth. Instead you may try Barbecue Nation @ Rs.550/person on weekends.

  • Stayed: June 2011, traveled with friends
    • Value
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1  Thank misteriamright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this reviewResponded July 23, 2011

Dear Valued Guest,

I am the Hotel Chef at The Residency Towers Hotel. i have carefully analysed your feedback on the buffet lunch and we have begun implementing measures. Please do accept my apologies for the shortcomings on the buffet. My Team & I look forward to your return.


Warm Regards
Chef Gopal
Executive Chef

Report response as inappropriate
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Reviewed June 9, 2011

Nice hotel in the heart of Chennai city. Easilt accessable to all major points, like T Nagar, Nungamabakkom, Anna Nagar. Food is great both south Indian and International cusines. Well maintained rooms...

  • Stayed: June 2011, traveled on business
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Thank Eldhomittan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Residency

Address: No 49 GN Chetty Road, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #31 of 400 Hotels in Chennai (Madras)
Price Range: $53 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residency 4*
Number of rooms: 112
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