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“poor service”

Star City Nungambakkam
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Star City Nungambakkam
Ranked #248 of 436 Hotels in Chennai (Madras)
Reviewed December 22, 2008

We booked a 2 bed room luxury apartment with kitchenette and lounge 2 months before our date of stay. There was only one such apartment in their Nungambakkam complex. When we reached the hotel, the manager had given the apartment to somebody who had been staying in the rooms and wanted to extend his stay. The person had requested for an extension long after we had booked. No amount of argument with the manager that this is unethical, illegal and unrighteous had any effect and we were forced to stay in an apartment without kitchen. If you are planning to stay here, there is no guarantee that you will get the type of room you wanted, they could give the room to somebody who has booked for a longer period than you have.

  • Stayed: December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank raj_apb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star City Nungambakkam

Address: 25 Cathedral Garden Road | Nungambakkam, Chennai (Madras) 600034, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Nungambakkam/Marina Beach
Amenities:
Room Service Shuttle Bus service
Hotel Style:
Ranked #248 of 436 Hotels in Chennai (Madras)
Price Range: $24 - $37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Star City Nungambakkam 3*
Number of rooms: 11
Reservation Options:
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