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“Not Grand But Average” 3 of 5 bubbles
Review of Hotel Grand Palace

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Hotel Grand Palace
Ranked #203 of 386 Hotels in Chennai (Madras)
Bengaluru, India
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not Grand But Average”
3 of 5 bubbles Reviewed October 2, 2013

The Hotel is Located 10 minutes from Airport and is convenient for People who want to visit companies south of Chennai.

It is suitable if you are staying only one or two day maximum. The Food is not tasty and buffet also does not fare good. The Room is Spacious but sleep quality may not be good as the AC controller may not work nor there would be good hot water.

It is not a hotel which you will have good memories, but if looking for a quick stop near airport for one day, it is ok.

Room Tip: Stay if you have tight budget and a short trip
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Companytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    3
    14
    22
    13
    9
See reviews for
8
4
7
38
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Delhi
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed September 28, 2013

I stayed in Grand Palace twice in 4 months for 2 weeks. My experience was poor second time once i booked second time through cleartrip. The toilet was leaky, the hand bath missing, could only stand in under the shower. The room was close to housekeeping so constant phone bells. I have observed the difference in service if i book online and book directly through hotel.

Most Importantly, this is a strange hotel where they do not follow govt. regulations of providing a free 1 liter of water everyday and on demand iron kit. I brought this to managers at receptions as well. Any one listening?

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Sen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 7, 2013

This was a miserable hotel which over-charged for the facilities it provided. The Wi-Fi did not work, the rooms were not particularly clean and the whole hotel did not really live up to its ambitious name (the prices, however, did!!)

Would not recommend at all.

  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Hyderabadi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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2 of 5 bubbles Reviewed July 20, 2013

I stayed for a night on a business trip, I had also started earlier for a week almost a year back. Room conditions are average with limited amenities, even bathroom toiletries are Pathetic.
Food needs significant improvement

  • Stayed July 2013
    • 2 of 5 bubbles
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    • 4 of 5 bubbles
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Helpful?
Thank Ganesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pune
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 18, 2013

This hotel located at Chrompet &in between both main road & railways track . the railways noise disturbers your sleep. Regarding food the dinner served is buffet type is very costly which is not worthy to pay for so much. Morning brake fast served good quality of south Indian food. Overall as per me it is average quality hotel but ok for one or two night stay.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank anuragbarse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel The Royal Jaisamer
1 review
1 of 5 bubbles Reviewed April 6, 2013

Got my bank statement a month later and saw I had been charged 4 times for the room. Instead of paying the 70 dollars they advertised on their card I was charged about 500 dollars. On my final statement. Based on how rude and unfriendly the staff was I'm confident I will never see my money again.

This is a place to avoid. I'm pissed and I know they aren't going to right their mistake even If i travel all the way back so I have to take one for the team.

Learn from my mistake.

  • Stayed April 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank rockybraat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed December 21, 2012

Hotel Grand Palace, Chrompet, Chennai is close to the Airport but needs the facilities to make it a place of choice either to a business traveler or to a Tourist. The rooms are spacious and neat, but bathrooms are old fashioned. Service is indifferent, breakfast is of very average quality with a minimal spread. The hotel ambiance is not attractive. It is neither grand nor has any semblance to a palace.

Room Tip: No recommendation
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AnirbanBasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Palace

Property: Hotel Grand Palace
Address: 257, G.S.T. Road | Chrompet, Chennai (Madras) 600044, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Nungambakkam
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #203 of 386 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Palace 3*
Number of rooms: 36
Official Description (provided by the hotel):
Overlooking the NH45 highway, this conservative hotel with a classically styled facade decorated with columns is a 9-minute walk from the Chromepet railway station and 1.5 km from the Kumaran Kundram Hindu temple. The formal rooms with marble floors and traditional wood furnishings feature free Wi-Fi and flat-screen TVs. Room service is available 24/7. A breakfast buffet and parking are complimentary. There's an international restaurant, a sports bar and rooftop dining, as well as an ornate banquet hall. ... more   less 
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