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“Chennai Visit”
Review of Hotel Zen Garden

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Hotel Zen Garden
Ranked #217 of 414 Chennai (Madras) B&B and Inns
Reviewed April 3, 2014

Room was good / clean / Breakfast was good. Hotel location is excellent. Near to the Airport and walking distance from the Guindy station. Staff was courteous. Good for overnight stay when you have work in the city area.

Very good experience, Mr Nigamath Ali helpd a lot during my short stay arranged for a cab on very short notice in appx. max 10 min time, since I had to reschedule and preposnd my onward journey.

Offered me very good discount during the Onam festival time to fit in my budget since I was on business tour and was worried about good hotel @ budget rate.

Thanks to each and every staff member of Zen Garden Hotel, Guindy for offering me very good service and for comfortable stay.

  • Stayed: January 2014, traveled on business
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2  Thank traveller_kpcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 - 32 of 66 reviews

Reviewed February 21, 2014

Please do not stay here. It is by far the worst hotel I have ever stayed in and the 'official' photos on the website are a lie. Dirty rooms and beds, rude staff, very overpriced and in an area very hard to get to. Just don't stay here.

Room Tip: The only advise regarding rooms is.....don't take one. Find another place FAST.
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  • Stayed: March 2013, traveled on business
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Thank JV28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

We were attending our nephew's engagement in Chennai & booked at Zen garden for 3 nights, mainly 'coz we had vouchers from Country vacations & wanted to utilize those. They charged us 2K service charges for three nights, that felt like a very good deal. But only when we reached the place, we realized what kind of hotel it was, very low standard. We were hungry after our journey from B'lore, so thought of ordering some food. The dining hall seemed pathetic & we were the only people. We ordered noodles, the taste was ok. When we entered our room, the bathroom flush was not working & the AC was leaking, making the floor wet. We complained several times, but was of no use. So, for all 3 & half days, we had to manage with a leaking AC & bad flush. On top of that, breakfast was not complimentary, 100/- per person for very basic idli, upma, bread & butter. Every time we were inside the lift, we did not know where we were, whether we were going up or down, nothing, since the display was never working. Every night there was loud music, some young crowd of men & women used to drink & dance. During dinner time, most of the food mentioned in the menu was never available, no chapatis, no parathas & no other Indian bread was available. So the only option we had was to keep eating noodles & noodles. Finally we checked out after the 3rd night, promising never to come back to this place again.

  • Stayed: May 2013, traveled with family
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3  Thank Malavika_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014 via mobile

This is a so called 2 star hotel (as per trip advisor ratings) located beneath Guindy flyover & adjacent to railway tracks...this is a pretty average hotel for the price they charge (2700 per night). Trust me I have stayed in better hotels at the same price. The pictures shown on the website are taken may be when the hotel had just opened as when I visited it it didn't appear that well maintained. The room was decent enough although the linen didn't appear that clean. The wall on which AC was present had many ugly looking stains of dripping water...for a solo visit without a family it may be bearable option but I don't think it is a good option to stay with families...They have free wifi which is good but only problem is you can't browse anything despite the full signal of wifi...The complementary breakfast was a just ok with very minimal options to choose from. The food was decent but I wouldn't recommend to try any of Chinese food as it was not good at all...the only thing which helped me was it's proximity to MGR university as this hotel is close to it....so overall an average hotel which needs a bit of good maintenance to be done & seeing by the copy-paste replies from the management to reviews I wonder how much is going to change....

Stayed: January 2014, traveled solo
Thank nikits84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

With new flyover difficult to access and is isolated. Lack of shops and transport options nearby. Hotel itself is also bit lacking on cleanliness. Smooth Check in and check out. Needs a bit of work in rooms.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Cleartrip
Thank Arvind T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sichot, Manager at Hotel Zen Garden, responded to this reviewResponded December 18, 2013

Greetings from all at Hotel Zen Garden, Guindy , Chennai!!

A break from the Cares of Life!!

We thank you for choosing Hotel Zen Garden as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing The Country Club Holidays – amidst a natural environment that brings the best out of you - as your holiday destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,
Balamurugan- Asst Manager Tamil Nadu - Sales & Marketing
Country Club India Ltd
T +919840524074

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

Had been to Chennai during Sep 2013. Purpose was to attend an exam at Prometric centre near TVK Industrial Estate. Being close to IITM, MGR University, Mt Road etc, this area has quite many number of lodges but very less ones at a walking distance from the test centre. Options were either high budget (but probably worthy!) ones like Grand Chola, Royal Meridien, Hilton, Radisson etc., or some filthy hotels which I don't want to name!

This was an average and budget friendly option satisfying my criteria - quite near to Guindy Metro station and bus terminus, and about 10-15 minutes walking distance from the Prometric. Room was quite neat and tidy, as was the restaurant and surroundings of the hotel. No problems with A/C and well no one needs hot water in Chennai to bathe! The reception staff and FO manager were quite friendly and helpful folks. Restaurant served decent South Indian stuff and some North Indian fare also, although can't call it authentic! Room had a fridge well stocked with some beverages and beer. As another friend pointed out, only grouse was that the restaurant opens quite late - means you've to wait upto 8am to get your morning cuppa - which is very unusual for me! Would've preferred some basic stuff like tea/coffee and news paper supplied to room atleast by 6:30am!

Stayed here two days and two nights; confined the 2nd day to the room preparing for the exams. They served all 3 meals at restaurant and all were quite good. Overall very satisfied with the experience here and would recommend to anyone visiting Chennai - Guindy area.
( Oh, and icing on the cake was - passed the exam attended at Prometric ! )

Room Tip: Stayed in an A/C room on 2nd floor - was quite OK
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  • Stayed: September 2013, traveled solo
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Thank KrisTvpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sichot, Manager at Hotel Zen Garden, responded to this reviewResponded October 8, 2013

Greetings from all at Hotel Zen Garden, Guindy , Chennai!!

A break from the Cares of Life!!

We thank you for choosing Hotel Zen Garden as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing The Country Club Holidays – amidst a natural environment that brings the best out of you - as your holiday destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,
Balamurugan- Asst Manager - Sales & Marketing, Tamil Nadu
Country Club India Ltd
T +919840524074

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

Room was big. Clean. Breakfast was good. Food OK. Hotel location is excellent. Near to the Airport and walking distance from the Guindy station. Staff was courteous. Good for overnight stay when you have work in the city area.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Jaydeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sichot, Manager at Hotel Zen Garden, responded to this reviewResponded September 26, 2013

Greetings from all at Hotel Zen Garden, Guindy , Chennai!!

A break from the Cares of Life!!

We thank you for choosing Hotel Zen Garden as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing The Country Club Holidays – amidst a natural environment that brings the best out of you - as your holiday destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,
Balamurugan- Asst Manager Tamil Nadu - Sales & Marketing
Country Club India Ltd
T +919840524074

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Zen Garden

Address: #86 Mount Road | Block No.5, Chennai (Madras) 600032, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #217 of 414 B&Bs / Inns in Chennai (Madras)
Price Range: $44 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Zen Garden 2*
Number of rooms: 18
Official Description (provided by the hotel):
Zen Garden Hotel is centrally located Business Class Hotel with 18 Airconditioned Rooms and Suites.The Hotel is Located in the vicinity of the Airport. Our Hotel provides state of the Art Health Club, Multi Cuisine Restaurant, DJ Resto Bar, Roof Top Barbecue Punjabi Dhaba. ... more   less 
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