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“Tidy Business Hotels”
Review of Hotel Royal Plaza

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Hotel Royal Plaza
Ranked #75 of 397 Hotels in Chennai (Madras)
Chennai (Madras), India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Tidy Business Hotels”
Reviewed May 27, 2014

keep your expectations limited regarding fancy stuffs because at royal plaza you can see only necessary amenities and nothing extra, it’s a good hotel to have a great sleep with some real delicious food; and convenient location. Tidy cozy business Hotels.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank specthanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, June 6, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

We thank you for your valuable reviews, we assure you the best of service and comfort always.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

90 reviews from our community

Traveler rating
    33
    27
    20
    5
    5
See reviews for
22
12
14
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Thai first
  • Any
English first
Mumbai (Bombay), India
Level 5 Contributor
88 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 21, 2014

I stayed for two nights in this budget hotel and did not have much expectation based on the previous reviews and ratings. Hence I also did not have much to complain about. The room was reasonably large for this price. There is no view from the window to talk about. The lift takes you to the floor ever so slowly. I did not expect to see a refrigerator in the room and hence was not disappointed.

I could not view the IPL7 matches as the hotel had not subscribed to most of the channels. There were hardly 8 or 9 channels in operation (which were not of my interest). The remotes were complicated.

I did not find a bottle of mineral water which I am accustomed to seeing in the other hotels. There were also no coffee/tea maker in the room.

The room was reasonably neat and clean. The bathroom was slippery. I wish they had used rough tiles that grip. For elderly people it would have been a matter of concern. The A/C in the room was centrally controlled and you only have to put it off if you feel cold.

The breakfast is good for those who relish South Indian Dishes. For the others there were not many choice. The preparations were however good.

The lounge looks reasonably elegant.

There was no personal touch from the lobby supervisors or manager. Staying there was just like a contract service sans feelings.

Room Tip: You can consider this hotel if your work requires you to stay in Koyembedu. It does not make any dif...
See more room tips
  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TennisPRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, June 6, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

We thank you for your valuable feedback and healthy comments about our hotel in TRIPADVISOR.

Pertaining to your feedback, immediate actions have been taken and we as a team are working towards your suggestions to rectify the same.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 1, 2014

We booked 3 rooms just for one-day in Royal Plaza (http://www.hotelroyalplaza.in)near Koyembedu bus stand. In one room, we checked in at about 0930 hrs on 26th March 2014. No welcome drinks were given. We asked for mineral water, then they gave two one-litre bottles and later charged Rs 100/- for that (they claimed water bottles are not complimentary). They do not give complimentary pick-up/drop to airport/railway-station also. Breakfast was included. Due to trains delay, we checked in to other two rooms at about 1000 hrs, hence, we took complimentary breakfast on 27th March 2014 (Manager kindly agreed for this). In one room, #218, my kid (16 yrs old) too joined and this was informed to them. The food-prices there are too high (Tea is just Rs 69/-) and so we had dinner at some other place. But they did not give any extra bed in room-218 (where there is a leakage of water droplets from the above room inside the bathroom-wash-basin, I had to put some tissue-paper plug as packing); but we three adjusted as we all were too tired for any further requests. But on the very next day, they charged Rs 750/- plus Taxes for the third person in room-218. I requested Manager Mr. Rajgopal (*940935146), but he was stubborn and did not give any discount on this. But he said in future he may give complimentary dinner. Will I dare to go there again with such bad experiences?

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asr28461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, June 6, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

Extremely sorry to know about your experience. But thank you very much for your valuable comments which will help us to rectify and give you the best of service always.

The costing about the Mineral Water , Tea and other items are due to levying of tax and charges as per Government rule since we comes under 3* classification.

We sincerely apologise for the adamant behavior of our Manager Mr Rajagopal.

We request you to come and stay at our hotel once again to see the difference between your past and future experience. We have 100% confident that we will give you a comfortable stay with best service.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 17, 2014

Very friendly staffs helped us to enjoy our trip in Chennai. They arranged a
cab for us to travel around Chennai. Same driver till last day very friendly
and helped very much by taking us to places in and around the city with
clear information. If we visit Chennai once again, we will stay at this
place and expect the same hospitality from them. Keep it up.......

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mano90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2014 via mobile

Outer look of the hotel looks old but well maintained and furnished inside. staffs are cooperative. Food is excellent. Feels like eating homely food. Placed on the most helpful location for buissenes travelers like me.

Stayed February 2014, traveled on business
Helpful?
1 Thank prabakara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
Reviewed March 13, 2014

We have enjoyed a lovely stay at this hotel every time we visit in Chennai. We stayed at hotel royal plaza recently with my family FOR 2 NIGHTS ON 17TH AND 18TH OF FEB 2014. We slept really well in rooms and are clean and warm. As usual The attention of staff and room service of Hotel Royal plaza is exemplary.
I have traveled all over the world but I still consider the Hotel Royal Plaza as my first choice in chennai.
We enjoyed the breakfast all the times. Real advantage of the hotel is food being served here is from Fresh vegetable and fruit market HUB exactly apposite to hotel.

I would recommend this Hotel for utmost care From Executive staff to room service boy . I Would Say that more than comfortable i am sentimentally attached to this hotel

and would definitely book it again in Hotel ROYAL PLAZA Chennai- "Friendly Positive Atmosphere"

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anbunesamani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
Reviewed March 7, 2014

We have stayed there for our office Regional Meeting. we were in need of high-speed internet connection to make a video conferencing call. Even though the hotel has provided free internet which was good for Skype but not suited for commercial video conferencing software which we used. So, we requested for some other solution, which has been taken care instantly by providing wired internet facility with tremendous upload speed but with a nominal charge.

Many of the hotels nowadays are not ready to provide instant solutions in these types of scenarios especially by foregoing their management rules according to our needs. Personally I have managed the Technical part of our conference and survived because of their timely support. This hotel Royal Plaza stands one step ahead of all the hotels by providing instant and spontaneous support.

Room Tip: Left Side Rooms are getting good AC
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharukRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Plaza

Property: Hotel Royal Plaza
Address: 3 Plot No | Koyambedu, Chennai (Madras) 600107, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #75 of 397 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Royal Plaza 3*
Number of rooms: 39
Official Description (provided by the hotel):
THE HOTEL ROYAL PLAZA CHENNAI is a simple hotel which is ideal for corporate traveler and tourist, whether it is for business or pleasure. It has a total of 39 rooms which are well equipped with AIR CONDITIONING, LED TV with SET-TOP BOX, MINI REFRIGERATOR, 24hrs FREE WIFI, DIRECT DIAL TELEPHONE and workspace for the modern leisure and business traveler. Enjoy all day dining at SALSA or unwind at the OPIUM with your favorite cocktails. Contemporary meeting and conference rooms with specially designed halls offer an extensive range of CONFERENCE and FUNCTION FACILITIES. ... more   less 
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