very first impression : Bad management, inefficient service and a mixture of opposites. Stayed for just one night with my family on transit. The room I booked was a deluxe room. However, the moment we entered the room, we felt like suffocating. Not at all organised and a very congested room considering the tariff of Rs. 4000 plus and a claim to be 4 star property. Bath was a 4x4 space where you cannot move your body freely. To top this all one can easily peep inside the bath room through a big gap on the side of the door frame. later on I was given to know that all these category rooms have the same problem and to my surprise no one complained about it in all these years of the hotel's glorious existence. The room was decorated unnecessarily with mirrors on all sides like a mirror museum. The luggage rack was not adequate to place one big suitcase. However, we expressed our discontent to the manager and our demand to shift to a different room was not taken seriously and it took the management almost 6 hours to shift us to a better room. The new room was a far better one and we had no issues thereafter. Food was okay but very costly. Complementary breakfast was good. I am certain that this property cannot be a 4 star one contrary to their claim. Not recommended for families who are on a vacation. stayed with family on 21st October'13.
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- Also Known As:
- Pride Hotels Chennai