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The Royal Regency
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Reviews (95)
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48 - 53 of 96 reviews
Reviewed February 26, 2014

I stayed there for a weekend and had an amazing experience. ALL STAFFS were very caring and polite. Hospitality was amazing. Best place to give your family. The climate was normal, sunny in the day time and little chill in the nights. Response to any calls what I made was answered quickly and settled. Food was amazing and morning breakfast was fantastic. I ordered my lunch and dinner to my room and it was served quickly and presented well. Clean restroom and spacious rooms. Bed was comfortable. I played TT and shuttle in the morning. Small gym with less equipment but solved the purpose. Overall experience was very good and I recommend Sterling as the best choice.

  • Stayed: February 2014, traveled as a couple
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Thank Anand P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sinajudheen P, Manager at The Royal Regency, responded to this reviewResponded September 19, 2015

Thank you very much for choosing our hotel for this special occasion and highly greatful to you and your family for the comments you about it, please back again to enjoy our hospitality & food and request pass on the same comments to your known circle.

Once again we thank you..

Lakshmi Narayanan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014

Stayed here in the last week of December. The premier rooms are renovated and better than the deluxe rooms. The hotel is located just 5 minutes from chennai central railway station. The rooms are clean but the bed sheets were stained. Had problem with hot water.

The buffet spread is decent but the buffet manager is rude and annoying. Had to ask him to refill every time. I asked him for an omelet and he gave lame reasons like the staff is busy or it may take long time, instead he can say he does not want to serve us, It was a real let down, though we pay for the breakfast they think they are giving it to us for free.

Can stay here for the location.

  • Stayed: December 2013, traveled with family
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Thank abdul k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

We booked their premium suite with an advance payment on 08/12/2013 for 26,27,28th December 2013. We made a phone call on 26th December 2013 morning to confirm our booking after landing in Chennai. We reached the hotel on 26th evening 8pm to find that the premium suite is booked for another person on that day! We were told to stay in other rooms in that hotel. WE WERE SHOCKED TO RECEIVE SUCH A POOR SERVICE! Please do not ever consider to stay in this hotel. They take money and say that they confirm our booking but they DO NOT KEEP UP THEIR WORDS! WE WERE CHEATED!

Room Tip: "DO NOT believe this hotel receptionists' words"
  • Stayed: December 2013, traveled with family
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1  Thank Devau942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

This used to be a decent place but over time I find the property ageing rapidly without any maintenance. The towels are so old and hard, toilets are clean but have started to show signs of rust. Overall 3.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Cleartrip
Thank Amarnath G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

  • Stayed: December 2013, traveled with friends
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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