I had stayed at this hotel earlier it was a decent experience, nothing great, the location was good but nothing terrible either, so wanted to give it another shot. Boy was i wrong!!!
This is by far the most horrible bloody experience i had at any hotel. It started out by the front desk telling me that the checkout time listed on my voucher from clear trip is not valid. They made me checkout at 10 AM when the check out time was 11: 55 as per the voucher. They said that it was because of us check in in early. This in my opinion is ridiculous, they need not allow me an early check in if the room is not available. The room was available and hence the early check in. I had also specifically asked for an early check in and a late check out. It was printed on my clear trip voucher. In all my travels never have i been forced to check out early when the hotel offers an early check in.
Next comes a rusted nail sticking out of the floor in my room. Did i metion it was rusted. While walking in my room, it cut open a 1.5 inch long gash on the sole of my foot. It was deep and it bled profusely allover my room. This left me with blood all over the room. The hotel did not have a doctor on call and the guy who came to help with the wound was some maintenence kid. How would he know how to take care of the wound? We managed to stem the flow of blood with wads of cotton and bandages. I had realised by now that i would have to get a shot of tetanus to ward of any possible infection. Great, i have just been forced to find time to go to a clinic and get this taken care of.
In addition to the above there was a cupboard that would never close, there was something wrong with the magnet on the cupboard. The maintenence guy who came stuck a paper onit to keep it closed, which promptly came off when the door was opened again. This cupboard was stark in the middle of the room, there was no way arounnd the open door.
The wifi was patchy and i had to argue for 30 mins to get the complememtary break fast as per my voucher. All of this has been escalated to John the manager @ Deccan Plaza.
Final words: Never stay at deccan plaza. Never period.
- Official Description (provided by the hotel):
- Regenta Central Deccan is a unique, excellently appointed hotel situated in perhaps the most central part of the sprawling city of Chennai. The hotel is very close to US Consulate,The hotel offers an excellent vantage point for holiday, business or professional stay. With 93 well-appointed rooms' spreads on 9 floors, courteous staff with well-known southern hospitality and one restaurant with delicious, fresh food, Deccan will make your stay as comfortable and memorable one. Banquet and convention Banquet and convention halls are Ajanta, Ellora, Royal, Majestic and Designate Board Room magnificently designed banquet halls and a board room with seating capacities ranging from 15 to 1000 pax. Acoustically excellent designs, with lavishly appointed interiors, Deccan has held several noteworthy events in these halls. ... more less
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- Also Known As:
- Days Inn Deccan Plaza Hotel Chennai (Madras)
- Chennai Days Inn
- Deccan Plaza Days Inn