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“Great Fitness Center!”

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The Residency Towers
Ranked #22 of 437 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed November 27, 2007

The Residency Towers are really well located, the rooms are comfortably appointed ( include a kettle, free tea & coffee and 2 jugs of filtered water daily) the fitness center is completely up to date and the spa offers all kinds of services at very reasonable prices. There is also a well stocked bookstore in the lobby (all kinds of english dvds and books) and the breakfast buffet offers a wide selection of Indian and international breakfast foods. The front desk staff could be better though-not only did they have trouble understanding english, they forgot both of my wake-up calls. All in all however, the price and facility match and I will return.

  • Stayed: November 2007, traveled on business
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1  Thank EU22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 7, 2007

We've stayed here several times. Request a room without carpet as it can smell musty. The service is good. I needed 150 stamps for postcards. They sent a boy out to get them. The breakfast buffet is what keeps us coming back. The atmosphere in the buffet area is fun and whimsical with the illusion of an outdoor bistro. The hotel is near T-Nagar shopping. The Reception area is not huge; but it is comfortable and elegant with marble, and granite. It's more reasonably
priced than La Meridien and more "homey". Plus it has a a more local feel. We've also stayed al Le Parc; but that place has gone downhill in management. It's looking tired. The Holiday Inn is brand new and modern; but it's too "American" and the buffet is too expensive and not as tasty as The Residency Towers.

  • Stayed: February 2006
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1  Thank beckyjake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2007

I stayed at this property 2 times in August and September, 2007. I stayed one night off the Club Floor and recommend the Club Floors on 17 and 18th floors. The rooms are exceptionally well appointed..beautiful wood, marble floors, refrigerators, hot water brewers, etc. The Club Floor Lounge and Restaurant are great and the breakfast is included. Ditto for the free, or included, round-trip transfer with the hotel car and driver from the airport. I used the hotel cars for day excursions. Car and drivers were excellent and reasonably priced. Southern Aromas restaurant is superb. Room Service was timely and tasty. I highly recommend the Club Floor which is only a small extra charge to the standard room. All, in all, an excellent value and a friendly hotel staff.
Katherine

  • Stayed: September 2007, traveled solo
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3  Thank Mauiseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2007

Chennai is fast expanding south Indian city- the economy is doing well, we saw very few beggars. But the traffic, noise and pollution are really, really bad! The Residency Towers is in a really busy area, but is a haven form all the bustle. We found it clean, cool. The room was spacious, good beds, nice marbled bathroom. Efficient maid and laundry service. Very polite staff, helpful.
The breakfast buffet (included) is awesome!. There are 3 restaurants, we tried two- avoided the "Indo-Western" one. The Southern Aromas restaurant served very tasty food in a typical south Indian style. It maybe expensive by Indian standards, but there seemed to be a big crowd of local people (not staying at the hotel) who came in for lunch and dinner. We did not like to the loud music (rap style) coming from the second floor bar. I visited the bar, would avoid it. Dark, over-airconditioned and noisy. If you walk out of the hotel you are in raw& real India immediately! Can get an auto-rickshaw to go anywhere, if you are not the nervous sort.

  • Stayed: July 2007
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3  Thank IyerRochester_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2007

We stayed at Residency Towers, Chennai in early Feb 2007. We found it to be a haven in the madness that is Chennai!

The room (on the 23rd floor) was a good size - not overly cramped like some hotel rooms can be. The bathroom was clean and a good selection of toiletries provided.

We had a view of the road roundabout from our window - it was entertaining watching the traffic, especially at peak hour...amazing how the cars managed to dodge each other.

The front desk was always seemed to be busy while we were there. Despite this, the staff were patient. We witnessed one of the guests being extremely short with one of the staff but she managed to maintain her calm and stay polite.

Other staff (porters, tour desk, concierge) were all helpful and extremely courteous.

Breakfast was sumptuous. Amazing variety and delicious - especially the South Indian cuisine.

We had dinner at the in-house Southern Aromas restaurant on two occasions and immensely enjoyed the food both times. The maitre'd was very friendly - suggesting dishes that we'd enjoy. I thought it was a lovely gesture that they provide a string of jasmine for female diners to put in their hair. Service at the restaurant was prompt.

The Residency Towers is in a good location - not very far from the main shopping district.

All in all, I'd say it was a satisfactory stay...very good value. A big thumbs up!

  • Stayed: February 2007, traveled as a couple
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2  Thank senwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2007

We decided upon this hotel because of the good value rates and the good reviews on TA.

Unfortunately we were far from impressed by the service that we received; given the other reviews on TA, this may simply have been an unfortunate catologue of problems, however it seemed to us that the hotel was disorgansied (to be fair, possibly because they were busy with the womens cricket world cup).

When we arrived the hotel said that they only had a reservation for one person and that we had a single room, when I queried this and showed them the confirmation from the travel agent they went away to find their paperwork. The travel agent's confirmation tot he hotel clearly stated that the reservation was for two people. However, the hotel said that they did not have more double Club rooms and that we would have to have the single or a standard room.

After lengthy discussiosn we were assured that a double Club room had been found, though when we got to it it was had a very small double bed. We contactd reception who accepted that they had put us into the single room and that if we went out for the day they hoped to find us a double room (not very reassuring).

When we returned the hotel had found us a double Club room and we wre moved, though there were a few issues with the room (window open and unable to close until eventually resolved).

On the second day I called the business centre to ask what time they remained open until so that I could use the internet to perform on line check in for my flight, which was in the early hours of the enxt day. I was told that I would be able to use the internet until midnight. Having had dinner I went to use the internet (approx 10 pm) to be told that the business centre was not open. I asked if, in light of the previous assurances I could use a computer and was told no. I asked if there was somewhere locally , though was told there was not. Only after speaking to the manager was I allowed five minutes on the internet.

On checking out we were given a bill despite having pre-paid (which the hotel's own paperwork confirmed), additionally we were charged an additioanl fee for the 'additioanl' person in the room. Eventually the hotel accepted that they had been paid by the Travel Agent, though would not relent on the 'additioanl person'. Given that we had to reach the airport we had to pay it - leaving a very sour taste in our mouths.

On return I contacted the travel agent who assured us that they had paid (having requested) for two people. In light of the hotel's (erroneous) approach to the single / double occupancy issue on arrival I think it certain that the fault lay with the hotel and not the travel agent (Nivalink), who provided excellent service throghout our trip to India.

Sorry to go on for so long, anyway the rooms; the Club room was very comfortable, though quite old fashioned.

The Club Residency Lounge was a nice place to have breakfast and a drink (overlooking the city).

  • Stayed: March 2007, traveled as a couple
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3  Thank gelksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2007

A fine quality hotel in a good central location. I paid about £60 per night for double room overlooking the pool. Clean and comfortable and a choice of decent restaurants.

  • Stayed: April 2007, traveled as a couple
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1  Thank jdpeanuts2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Residency Towers

Address: 115 Sir Thyagaraya Road & North Boag Road, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > T. Nagar , Thyagaraya Nagar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Chennai (Madras)
#15 Family Hotel in Chennai (Madras)
#19 Romantic Hotel in Chennai (Madras)
#20 Luxury Hotel in Chennai (Madras)
#20 Business Hotel in Chennai (Madras)
Price Range: $80 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Residency Towers 4.5*
Number of rooms: 174
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Also Known As:
The Residency Towers Hotel Chennai (Madras)
The Residency Hotel
Residency Tower Hotel Chennai
Residency Tower Chennai

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