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“Good Hotel Bad Travel Agency”

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The Raintree Hotel, St.Mary's
Ranked #5 of 397 Hotels in Chennai (Madras)
Certificate of Excellence
Napoli
Level 4 Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good Hotel Bad Travel Agency”
Reviewed January 21, 2010

This hotel is beatiful but very expensive for India.
Furthermore its position is not good. It is very far from the center and if you decide to go in this hotel you will be obliged to take a taxi or a rickshow.
Be carefull with the travel agency at the desk: people working for travel agency do not belong to the hotel and they try to sell you the most expensive package without helping you to decide the best option.
Rooms are clean and food is good but too expensive. You can find much better accomodation in Chennai.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmoViaggiare2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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875 reviews from our community

Traveler rating
    559
    250
    42
    18
    6
See reviews for
124
127
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Burlington, VT
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 18, 2010

Can't say enough good about this eco-friendly hotel. Loved the rooftop restaurant

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VtLaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thane, India
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 14, 2010

I stayed in this hotel for 2 days when I came for official trip to Chennai. The hotel is nice and having good ambience. The rooms are good and nicely decorated with all modern facilities to anyones liking. I like the cuisine served in the restaurant. It was really mouth watering. Overall it was really a delightful stay.

  • Liked — everything
  • Disliked — nothing
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank SubhashDey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, USA
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 11, 2010

My family and I stayed at the Raintree for two nights in Jan 2010. We had arranged for an airport pick up and drop off that both went very smoothly. We arrived on an international flight at 2 am -- it was great to see the Raintree staff person waiting for us with a clearly printed sign. All of the staff were very courteous. The room service was great and the rooms were very clean, comfortable and stylish. We were able to checkin early without a problem and were given 2 adjacent rooms per our request. Our one complaint was that the check in process was a little slow. We certainly plan to return to this hotel for future trips to Chennai.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelLady74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
1 review
Reviewed December 31, 2009

Both my son and I had a very positive experience in the hotel from the time they picked us up at airport until they dropped us off. The front reception was welcoming and ready to help. The rooms were clean, spotless, beds perfect and staff willing to make any changes. The buffet in the morning had a huge spread - it was pleasantly surprising when staff offered to peel pomegranate and lay in on table everyday once they knew I like it and was afraid of touching cut fruits or juices. We left losse change on desk - it remained untouched - honest staff. What just truly bowled me over was that they had an excellent doctor on staff when I suffered from travelers complaint [of course for a reasonable fee] and a tailor who came to the room to take measurements. They were willing to make "home-made" remedies for me... My travel agent had made a snafu, but the hotel staff helped resolve and adjust rates. If I could make suggestions - here's what I would add : 1. Published list of all their wonderful services for guests. 2. Oats to the Buffet - ofcourse they were willing to make it if asked], and 3. someone to help me with season tickets for Music Festival - it is december season and hotel could truly capitalize if they helped guests with attending these momentous events. I have been talking to everyone about this hotel..

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChennaiFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 30, 2009

It was our wedding night and the room stay was gifted by our friends. Wow whatta way to start your wedding life.It was just awesome room with the most luxurious bedroom and the concept based room decors and theme based bathrooms like french styled glass wash basins made me go crazy on this hotel. Best recommended as a experience even though its costly

Stayed April 2007
Helpful?
Thank SherSol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 21, 2009

The room stay was very pleasant. The banquet hall arrangements for the event we have organized was simply superb. There were adequate number of people to help and support just on a look. Food buffet was good with nice south Indian dosas to mexican to italian. I personally loved the Rooftop dinner with personalised service for wine, cigar and food.

Stayed March 2007, traveled on business
Helpful?
Thank krisuv82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Raintree Hotel, St.Mary's

Property: The Raintree Hotel, St.Mary's
Address: 120 St. Marys Road | Alwarpet, Chennai (Madras) 600018, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Chennai (Madras)
#3 Romantic Hotel in Chennai (Madras)
#5 Family Hotel in Chennai (Madras)
#5 Luxury Hotel in Chennai (Madras)
#6 Business Hotel in Chennai (Madras)
#31 Best Value Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Raintree Hotel, St.Mary's 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
Five star hotel with 108 state-of-art rooms including 2 suites, swimming pool, gym and health spa. The best "Eco friendly" hotel in South India. ... more   less 
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Also Known As:
The Raintree Hotel, St.Mary`s Hotel Chennai (Madras)
Rain Tree Hotel
The Rain Tree Hotel Chennai

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