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“Nice ambience, Great people, great food”

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The Raintree Hotel, St.Mary's
Ranked #5 of 397 Hotels in Chennai (Madras)
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice ambience, Great people, great food”
Reviewed August 4, 2014

I was pleasantly surprised when taking out the customary "Identity proof" when the guy at reception told me that my details are already there. In fact, I stayed at their other branch late last year!
For food, they were quite generous and the cook seemed to be a North Indian. If he is a South Indian, he has really perfected the art! On third night, I had to specially request for South Indian fare which was equally good.
My Singaporean friend, who also stayed there, was impressed with the "Personal care and touch" of their service which he felt was more genuine than plastic smile and service of 5star hotels. He also appreciated Mr. Ramesh at restaurant for fulfilling his peculiar demand "Crushed Almonds + Walnuts + Mung Beans and Papads along with cups of coffee" and they came coming!!!

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sudershan Singh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RakeshSethi, General Manager at The Raintree Hotel, St.Mary's, responded to this review, August 8, 2014
Dear Sudershan

Vanakkam!!!

Thank you very much for such a fabulous review and feedback with regards your stay & the experience. Feed backs such as your's always motivate us to enhance our services and continue with our best practices.

Ramesh is absolutely thrilled with the special recognition he has received, as is the team at the Front Desk.

We highly value your relationship with Rain Tree Hotels & look forward to welcoming you soon again to The RainTree St Mary's Road.

Rakesh Sethi
General Manager
9176622029
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875 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2014

Myself and my friend happened to visit raintree Havana night club on a ladies night. We were very excited aboutnthe event. Must say the attenders in a club were very humble and nice ambiance. Selected drinks were free of cost, because it was ladies night. Everythng was nice till the DJ started playing. He never played any electric and happening song till we were there. And the dance was floor was looking like curfew area. Ofcourse no one can enjoy in d kind of songs he was playing. Even he never played the requested songs. We asked him to at least play some fast beating music and verytime he came up wit the same answer of playing it later. Only god knows which perfect muhurat or auspicious time he was waiting for to play some rocking music. We came back disappointed. Omly that night, the DJ was horrible there, which is actually the most important thing in any club.

  • Stayed July 2014, traveled with friends
    • Service
Helpful?
1 Thank Tarafdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RakeshSethi, General Manager at The Raintree Hotel, St.Mary's, responded to this review, August 8, 2014
Vanakkam!!!

Thank you for sharing your feedback. I have made a note of your comment with regards to the selection of music & have addressed it.

Your feedback about our team's courteousness has been shared with them & it will motivate them further.

We look forward to welcoming you again to The Raintree, St.Mary’s Road.

Regards

Rakesh Sethi
9176622029
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vercelli, Italy
Level 6 Contributor
147 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 19, 2014

I've been there for 1 week, the hotel is really well organised, clean, an the people are very kind.
the room are big and work really well. I've been also in the 2 restaurants an the food is really good.

  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Beppe29976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmjadHussainS, Director Learning and Development at The Raintree Hotel, St.Mary's, responded to this review, July 22, 2014
Dear Guest

Vanakkam !!!

Thank you for sharing your stay feedback, we are delighted to know that you were happy with our new rooms and the food in our restaurants.

Your feedback about our team will be shared with them and It will be a great motivation for them.

We look forward to welcome you again at The Raintree, St.Mary’s Road.

Regards

Amjad Hussain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 11, 2014

Very nice hotel, excellent room comfort. Great bed, adequate tv, nice bathroom. For me the best part was the rooftop, with an open air restaurant with views over the city, great food, and a small but functional pool. They had a projector showing the world cup while was there which added to the atmosphere. I ate there four nights in a row. Not very adventurous? No, certainly not but I had long days and this was perfect for me at the end of the day.

The lobby was under construction while I was there, moved to a temporary position on the 2nd floor. No bother. It worked. There was some mild construction noise you could hear during the day.

I'd go back.

Room Tip: I had corner room which was great. The restaurant food on the rooftop was very, very good.
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  • Stayed July 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmjadHussainS, Director Learning and Development at The Raintree Hotel, St.Mary's, responded to this review, July 14, 2014
Dear Guest

Vanakkam !!!


We are delighted to know, that you enjoyed your stay with The Raintree, St.Mary’s Road, Chennai.
It gives immense pleasure to read, that you liked our new rooms and the décor.

Our culinary team in the hotel is delighted to know that you liked the food in Above Sea Level our roof top restaurant.

Thank you for sharing your feedback. We look forward to welcoming you soon

Regards

Amjad Hussain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, United Kingdom
Level 1 Contributor
4 reviews
Reviewed July 1, 2014

This was our second stay at the Raintree Chennai. The accommodation was spotless and very comfortable. The staff helpful and polite. The rooms are spacious and much better than other 4* Hotels we have stayed in. We found the Chap Chay restaurant good value with lots of choice and with a limitless Buffet. The ala carte provide a choice of Indian and European dishes prepared to a high standard.

We very much enjoy the dining experience on the rooftop looking over the City.

Room Tip: Good supply of non smoking rooms
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmjadHussainS, Director Learning and Development at The Raintree Hotel, St.Mary's, responded to this review, July 3, 2014
Dear Angela

We are extremely pleased that you are impressed with our new renovated look.
I will share your feedback with my team and I am sure they will be excited to know that you had a wonderful dining experience at Chap Chay and Above Sea Level – Roof top restaurant.

We are looking forward to welcome you back at our hotel.

Regards


Amjad Hussain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 1, 2014

Excellent service...awesome food..yummy salad preparation.. Overall ambience was damm excellent.. Love the food quality...best restaurant to visit at chennaiii..always suggested for sunday lunch with ur all your friendz..chap chay rockzzzzzzzzzzzzzzz..

  • Stayed June 2014
    • Location
    • Cleanliness
Helpful?
Thank shushmitaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
2 reviews
Reviewed July 1, 2014

Best services....amazing food.
I got to know from my friend, and after visinting i really felt true worth for money paid.
In chennai it is difficult to find any good food restuarant, but i must say with Chap chay we can say chennai is blessed.
Everybody must visit it, it must to visit if anyone is in chennai....
And staff really have good presence of mind, they easily suggest listening to guest choice and request...
I would definately visit it again soon....

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kgkj10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Raintree Hotel, St.Mary's

Property: The Raintree Hotel, St.Mary's
Address: 120 St. Marys Road | Alwarpet, Chennai (Madras) 600018, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Chennai (Madras)
#3 Romantic Hotel in Chennai (Madras)
#5 Luxury Hotel in Chennai (Madras)
#5 Family Hotel in Chennai (Madras)
#6 Business Hotel in Chennai (Madras)
#30 Best Value Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Raintree Hotel, St.Mary's 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
Five star hotel with 108 state-of-art rooms including 2 suites, swimming pool, gym and health spa. The best "Eco friendly" hotel in South India. ... more   less 
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Also Known As:
The Raintree Hotel, St.Mary`s Hotel Chennai (Madras)
Rain Tree Hotel
The Rain Tree Hotel Chennai

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