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“Outstnding”

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Courtyard by Marriott Chennai
Ranked #19 of 397 Hotels in Chennai (Madras)
Certificate of Excellence
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstnding”
Reviewed August 12, 2014

We stayed at the Marriott recently for three nights. We enjoyed every minute of our stay. Exceptionally well kept rooms, clean bathrooms, & outstanding service. The food at the restaurant is exceptional though a bit on the higher side. Our sincere thanks to chef Sridhar and Peter for some great food. The folks at the restaurant always had a smile and ready to please their customers. Folks at the front were very helpful indeed. Clearly this ranks high among all the Marriott locations.

Krishnan Srinivasan
Houston, Texas

Room Tip: Executive room
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  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank k S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review, August 21, 2014
Dear Mr. Krishnan,

Thank you for taking time to leave your feedback on Tripadvisor. I am happy that the team ensured you had a great stay.

I look forward to welcoming you back to the hotel during your future visit.

Regards

Prakash Jayadevan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,191 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Spanish first
  • Any
English first
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2014 via mobile

Hotel is a little old but meets the Marriott standards. Great staff with pleasing personality. That surely negates all the construction that's happening around that place.

Meal portions are a bit small as compared to the amount charged. Breakfast spread is awesome.

Stayed July 2014, traveled on business
Helpful?
Thank Lawyersandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review, August 11, 2014
Dear Guest,

Thank you for leaving your feedback on the hotel on tripadvisor. I am happy to note that you enjoyed your stay and the team took care of you.

I look forward to welcome you back to the hotel in future.

Regards

Prakash Jayadevan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
Reviewed August 7, 2014

We stayed at the Courtyard for a day (2 Aug-3 Aug 2014). The hotel was clean and welcoming, security measures were on par with most five-star properties, and the service was excellent. I had booked online, but received an upgrade while checking in. The hotel staff are helpful while discreet, and I was happy with the speed of service and willingness to please a customer. We were impressed that the hotel had tried to meet our preferences indicated at the time of booking. We tried the breakfast buffet and the food was served hot and in reasonable portions. They even had a spread of donuts and muffins for younger patrons :-) We were particularly happy with the efforts of Deepika Sharma to make our kids comfortable. The hotel provided a couple of discount vouchers redeemable at the spa; spa services are reasonably good, although the ambiance could be improved. Didn't try the Sunday brunch as we had a late breakfast, but the spread looked interesting and integrated with local fare, including tender coconut served fresh.
The temperature inside the hotel was cool, somewhere in the low- to mid-20s, and a welcome respite from the sultry Chennai weather. One concern we communicated to the hotel staff was the difficulty in accessing the roads to the hotel at night. With the metro work in progress, access to the hotel becomes rather restricted, and we circled around the hotel a couple of times before going the wrong way through a one-way street to reach the place at night.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ajay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review, August 10, 2014
Dear Guest,

Thank you for taking time to review the hotel. I am happy that you had a pleasant stay and the team took care of you. Thank you for letting us know that you were impressed with Deepika and her service.

I look forward to welcome you back to the hotel during your future visit to the city.

Regards

Prakash J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 6, 2014

A very good business hotel. I loved the breakfast spread they provide. The rooms are very cozy and spacious. The hotel has an in-room dining service that you would want to try. Gym and the spa are good places to relieve your stress. Hotel also has an in-house lounge, Overall, a very decent and comfortable place.

Room Tip: rooms on the higher floors gives you a better view
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  • Stayed October 2013, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review, August 10, 2014
Dear Guest,

I am happy that you had a plesant stay at the hotel and I look forward to welcoming you back to the hotel during your future travel to the city.

Regards

Prakash Jayadevan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 4, 2014

I had been to this place for an official get together and they had booked a banquet hall for a small group of invitees. It was a buffet spread satisfying both the Vegetarians and the Non-vegetarians guests. Though the spread was vast, the food was just palatable, nothing great about the spread. It was just the routine. Moreover there was no place to sit making it all the more inconvenient for the guests.

The attenders were helpful in guiding us to the party hall and also helped a great deal in the dinning corner.

The property was well maintained and the housekeeping staff deserve an kudos for this!

  • Stayed September 2013, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sumipratap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review, August 5, 2014
Dear Guest,

Thank you for your feedback about the hotel during your recent event with us. I am happy to note that the staff took good care of you during the event and that you found the housekeeping services were excellent.

I have also informed chef about the feedback regarding food.

I hope to see you back at the hotel for your future meetings.

Regards

Prakash
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2014

I have been to different starred hotels offering buffet services in Chennai. I went to the Paprika Courtyard Marriott Chennai, twice, the last being on the 3Aug 2014

It is possibly the best fare in terms of the spread, quality, service and taste. The ambience is terrific for a relaxed weakened meal with friends and families.

The food is outstanding, the options just right for both vegetarians and non vegetarians. The starters, soups, main course and the desserts were awesome.

The staff were really courteous and knowledgable . The chefs are obviously well trained. I think the execute chef is doing a great job

Please keep it up. I will come back there again and again.... Take a bow, chefs and the executive chef

Stayed August 2014, traveled with family
Helpful?
1 Thank Suresh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2014

Stayed at the Courtyard for 3 days in May, 2014. Was so impressed by staff & facilities. Wondered if it would be Marriott standards or just an Indian version. To my pleasant surprise it was Marriott standards and beyond! Facilities are above par and the staff is wonderful! Was especially impressed by the Paprika Cafe with a full buffet for all three meals. Since I don't eat the local food it was very refreshing to find Western fare on the buffet each meal. Everyone was very helpful from the time I stepped onto the property until I left. If you are using their transport from the airport it is new and clean private taxi service. If I need to go to Chennai again this would definitely be the place for me! I'm sure this is rated Category 2 because it is a Courtyard but facilities and service far exceed the Category 5 we recently stayed in here in Tulsa for a conference. This is your home away from home if you are a Westerner looking for a great place to stay!

  • Stayed May 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Hartlen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review, July 31, 2014
Dear Guest,

Thank you for your remarks on Tripadvisor. I am happy that you enjoyed your stay at the hotel and the team took great care of you during your stay.

I look forward to welcoming you back to the hotel in case your future travel bring you back to the city.

Regards

Prakash Jayadevan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chennai

Property: Courtyard by Marriott Chennai
Address: 564 Anna Salai | Teynampet, Chennai (Madras) 600018, India (Formerly Courtyard Chennai, India)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Chennai (Madras)
#16 Romantic Hotel in Chennai (Madras)
#17 Luxury Hotel in Chennai (Madras)
#26 Family Hotel in Chennai (Madras)
#34 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Chennai 4*
Number of rooms: 236
Official Description (provided by the hotel):
Settle into your home away from home at Courtyard by Marriott Chennai, a 4-star hotel in Chennai that offers a range of thoughtful amenities. We welcome you to stay with us, in the heart of the city's central business district. Our hotel is perfect for business travelers as well as for relaxing getaways. Courtyard by Marriott Chennai's stylish and modern rooms, suites, and apartments include flat-screen TVs, high-speed Internet access, and plush bedding, as well as marble bathrooms with bathtub/shower combinations. Additional hotel perks include a 24-hour fitness center and delicious on-site dining at our fantastic eateries. If you're planning an event in Chennai, you'll be delighted with our flexible meeting venues and state-of-the-art facilities and services, as well as our expert catering. And our unbeatable location, just 20 minutes from Chennai Airport and near the US Consulate as well as the city's IT and manufacturing hubs, makes getting where you need to go easy and stress-free. Courtyard by Marriott Chennai is a top choice among hotels in Chennai, India. ... more   less 
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Also Known As:
Courtyard By Marriott Chennai Hotel Chennai (Madras)
Courtyard Marriott Chennai
Marriott Chennai

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