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“nice hotel” 4 of 5 bubbles
Review of The Accord Metropolitan

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The Accord Metropolitan
Ranked #29 of 386 Hotels in Chennai (Madras)
Certificate of Excellence
Maldives
Level Contributor
77 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“nice hotel”
4 of 5 bubbles Reviewed October 9, 2013

it was an extremely short visit, however the rooms were clean and specious, service was excellent, good Indian food, perfect banquet facilities and very convenient location. even the staff were very friendly and service oriented.. i have no issue in recommending this hotel to anyone who visits Chennai...

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AmalYJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, October 15, 2013
Dear Mr. Amal,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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865 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

They have clean rooms, good food, co-operative staff. Hotel is at convenient location. They should enhance internet facility to score above other hotels. Overall good experience. I will recommend this hotel for stay in chennai.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BhushanSampat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, October 15, 2013
Dear Mr. Sampat,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us. I have also noted your suggestion with regard to the internet facility and will make sure we do the necessary.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 5, 2013

We booked 3 rooms and stayed for 3 nights at the hotel. The hotel provides an excellent service, right from the moment we enter till the day we leave. All the staff were very polite, courteous and friendly. House keeping staff was extra odinarry in helping us whenever we need anything.
The location is not far the shopping district. I enjoyed their Indian breakfast which was awesome and the service was very good at their restaurant.Overall it was a lovely 3 nights at the hotel.
Thank you to all the staff for making the stay a memorable one.

Room Tip: All the 3 rooms we booked was clean and spacious.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Balan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, October 15, 2013
Dear Mr. Balan,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

We stayed here one night on our last night in India in Jan 2013.
The hotel location is in the city centre and close to city centres, restaurants, places to visit. It has rental cars you can hire hourly or daily to go around the city.
The room is big and clean.
There are several restaurants and also bar in the hotels and serve different types of food. The restaurant on the rooftop serves great Asian food and has view over the city and the coast line. Very romantic to have dinner!
ANother restaurant on the ground floor serves authentic South Indian food and has traditional music performance in the evening.
We had to check out early morning and the hotel provided us with oacked breakfast. Good service.

Room Tip: The higher level room has better view and quieter.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lindadevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, October 15, 2013
Dear Ms. Linda,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed October 2, 2013

Second stay, but this time got to spend a lot of time in the hotel., unlike the first time....
Checin Checkout-- Smooth and seemless, booked via Trip Advisor and Booking.com

Parking-- Spaciuous,but when ever there is a party or an ocassion, the car gets parked outside, I urge the management to please have the guests car parked inside somewhere, demark a location for guests only. Apart from that, the concierge is very hepful, but I should bring note on their cleanliness, I had the valet person bring out my car , and the car smelled of Cigarette and body odor, I suppose the management can do something about this,thanks.

Room & Cleanliness-- Spacious room, good cooling(AC) in the room, and clean overall.

Staff and Concierge--Courteous , attentive and very helpful. Right from the bell concierge to the GM. Appreciate the attitude!

Food- This time around, had food in the hotel itself, dont forget to redeem the dicsount coupons if kept in the room (on the laptop table), great food at Indiaana, its a all veg zone. The coffe shop has hosts non-veg, had breakfast and dinner, yum food, with loads of variety.

Laundry Service- Expensive, but job welldone.

Thanks Team.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VikrantSathyakumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, October 15, 2013
Dear Mr. Vikrant,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us. However, I have also noted your disappointment with regard to the car smell and assure you that we will take remedial action to avoid recurrences in future.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maitland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

Five days in 5-star comforts at a 3-star price!, within easy-reach of the city-hub. - The ambience, service, amenities, dining, were of the highest standard, Sauna, spa, pool, fitness centre, massage, business-centre, excellently-maintained rooms, a range of non-veg and veg dining including very wide buffet choices for breakfast and dinner. - All other guests including travellers, families, and business-persons appeared most satisfied: -at a price which represented true value for both nationals and non-nationals.rather than extravagence and unnecesary opulence.

Room Tip: we chose a Superior room, which gave us "extras", + "early-bird" 20% discount...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NickHeatherS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, October 15, 2013
Dear Mr. Nick,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

We stayed in this hotel for about 4 days, we, 3 friends went to Chennai for a holiday.
The room was fairly big enough for three of us. The area is near to many major shopping centers
The staffs were really courteous and friendly, more helpful and when required for their service we got it immediately. We had good wide spread of breakfast and we were luck to enjoy the “brayani” food festival going on for a week or so.
Overall I say beautiful and lovely place to stay.
.

Room Tip: double single bed, high floor non smoking area.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lvnmpv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at The Accord Metropolitan, responded to this review, September 30, 2013
Dear Sir,

Greetings from The Accord Metropolitan, Chennai!

Thank you for staying in our hotel and giving your valuable feedback.

We at The Accord Metropolitan aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.

I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.

Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Chennai and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

With Regards
Rupesh Kumar Pandey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Accord Metropolitan

Property: The Accord Metropolitan
Address: 35, GN Chetty Road | T. Nagar, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Spa Hotel in Chennai (Madras)
#20 Romantic Hotel in Chennai (Madras)
#22 Family Hotel in Chennai (Madras)
#25 Business Hotel in Chennai (Madras)
#25 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Accord Metropolitan 4.5*
Number of rooms: 162
Official Description (provided by the hotel):
The Accord Metropolitan, Chennai is conveniently situated in the heart of the city, close to the shopping hub. All 162 guestrooms, with a minimum size of 30 square meters and we do have the service listed below in points 1. Pergola - Roof top restaurant - highest in Chennai 2. Royal Indianaa - Complete vegetarian restaurant and kitchen 3. Zodiac - Bar 4. Season - All day dining restaurant 5. Spa includes swimming pool and health club 6. Board room with all modern facilities 7. Physically challenged room available - please do make reservation prior to arrival. 8. Centrally located near by shopping malls / US & Singapore consulates ... more   less 
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Also Known As:
The Accord Metropolitan Hotel Chennai (Madras)
Accord Hotel Chennai
Accord Metropolitan Hotel

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