We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect hotel at a good price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Gateway Hotel IT Expressway Chennai
Ranked #11 of 395 Hotels in Chennai (Madras)
Certificate of Excellence
Kolkata (Calcutta), India
Level Contributor
184 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Perfect hotel at a good price”
Reviewed February 27, 2014

This hotel offers better than expected stay at the price it charges. Perfect for a good night sleep, with comfortable bed and good cooling. Staff is very helpful and not and checkin/checkout processes are really fast. Arrived very late, but felt comfortable.
Good sleep followed by a nice breakfast. Good choice of continental and indian breakfast. Good choice of juices , cereals and breads as well. However the filter coffee is not near to good. Dinner menu is very limited after 10:30 pm and does not taste good at all, after that time. In fact we had a very bad experience with the sweet dish.
Mii bar in the room has limited, but encouraging options. Bath facilities are also very good.
Overall I would recommend staying in this hotel when on business trips to Chennai. I would come back to this place very soon.

Room Tip: Try to get a pool facing room, instead of road facing one.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aninda_mukherjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, February 28, 2014
Dear Mr. Mukherjee,

Thank you very much for your feedback regarding your stay at the Gateway Hotel IT Expressway, Chennai. We have noted each of the aspects that you have mentioned and will certainly work towards improving all of them to the expected standards. It has been our privilege to have you stay with us and we look forward to welcoming you back during your future visits. Thank you once again.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

662 reviews from our community

Traveler rating
    412
    196
    39
    10
    5
See reviews for
47
20
16
538
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bucharest, Romania
1 review
Reviewed February 19, 2014 via mobile

My colleagues and I state at the hotel for 2 months and it was the best home for us in India. We also traveled in different places and compared the standards and we didn't see anything better. It is a hotel at international levels, clean, silent, professional. The rooms are impeccable, there were no noise coming from outside or from the hallways. The staff is really prompt, helpful and friendly without being too intrusive.
Meals at Buzz were the highlight of our days, leaving you with a full belly :) and a warm feeling of belonging. Their menu has plenty of options for anyone's taste and the desserts are absolutely delicious and appealing.
Sankti, the buzz manager was really attentive not just with us but with each guest. His staff was encouraged to be this way also, and for a foreign traveling or working in India being treated with respect and seeing dedicated people can be a big plus on the whole experience.
I would reccomand Buzz and The Gateway Hotel It Expressway to anyone who's planning on staying in Chennai.

The only downside for us was the prices for the hotel cars which were pretty high even for the luxury it provided.

Stayed January 2014, traveled on business
Helpful?
Thank LaviniaAndreea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, February 26, 2014
Greetings from the Gateway Hotel IT Expressway, Chennai!

We thank you for your valuable feedback and truly appreciate that you had a wonderful stay at the hotel. The Gateway team joins me in thanking you and your colleagues for having patronized our hotel and look forward to welcoming you back to the hotel during your future visits. Assuring you of the best in services and hospitality at all times.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 9, 2014

Yes the other reviews listed, all come with their share of pros and cons, and are perfectly valid in any informed decision making deliberation.
Having said that, my stay was great!
I was there on a business trip for just 1 night.. was very comfortably checked into the room, in the room itself, and did not have to wait at the reception.. a big plus having missed a flight, landed late, wrapped up clients in 1 hour before walking in at 10 pm for a 2 pm originally scheduled check-in, exhausted..
To top it, I was accommodated when I requested a higher grade room with a better view... and slept like a baby..
And Caroline, the efficient lady responsible for the entire staff training, made sure my morning meditation was not disturbed at the poolside, guided me to the breakfast buffet, where Rajesh offered to promptly serve me some healthy fresh juice extracted there and then, customized to the T.. (beetroot, cucumber, bitter gourd, ginger and lime --- brahmi leaves and leek thrown in for added benefits!!).. the tea served next at the poolside was also excellent, the huge full cup served very well the craving for home tea.
Plus the healthy options for breakfast - like the wheat and bajra upma, recipes promptly shared by the chefs upon request...

Nascent yes, but has great potential to live up to the Taj brand name.

Room Tip: Poolside rooms with in the centre wing
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raykha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, February 10, 2014
Greetings from the Gateway Hotel IT Expressway Chennai and thank you very much for your kind response. We truly appreciate the time that you have taken to give us your valuable feedback and are delighted that you had a comfortable stay. We look forward to welcoming you back to the Gateway Hotel during your future visits and wish you a wonderful year ahead.

Thank you once again

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 9, 2014

We chose this location for our Sunday brunch as it was close to home and my spouse's company utilizes this location. We were hoping that since it was a newer hotel, it would be clean and efficient. Not so! We were attending brunch with friends and young children. After placing our orders and waiting quite a long time, we learned that the waffle maker was out of commission. Not a good thing with toddlers and young children waiting to be disappointed. We asked for eggs and learned that eggs are not served. Water or soda not part of the brunch price, pretty ridiculous! Can of soda priced at 7 times the regular price, pretty extreme. I understand this is a hotel but for a thousand rupees for a brunch at least water should be included. I asked for a price adjustment since one of our kids literally took a bite of a single piece of meat, which was tough and then had nothing else to eat until the Mgr on duty agreed to cook a couple eggs for the kid. We are not picky but this truly was a disappointing visit. Being a Taj facility, we did have higher expectations and were failed indeed. Will not recommend.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MaggieD2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, February 9, 2014
Greetings from the Gateway Hotel IT Expressway Chennai!

We thank you for your valuable feedback and truly express our sincere apologies for the inconvenience that had been caused to you and your family during your brunch experience, this sunday. Needless to say, we will leave no stone unturned to correct these aspects to ensure a great experience for our esteemed guests. We would appreciate if you could kindly give us an opportunity to give you and your family a memorable experience in the true tradition of the hospitality provided by the Taj. We look forward to welcoming you back and assure you of the best services and facilities at all times.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajjhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 4, 2014 via mobile

The new hotel on OMR is a very welcome addition! It is close to all the IT companies and is nice in every way. The rooms are nice and clean, the wifi the best I have experienced in Chennai and the staff very helpful. The food in Buzz restaurant is very nice both the Indian cuisine and the western food, here again the staff is full of suggestions and remembers what you like and not. I also tried the SPA. The treatments I got were very nice however not everything they claimed to have in the brochure was actually available!

Stayed January 2014, traveled on business
Helpful?
Thank Malvegard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, February 5, 2014
Warm Greetings from the Gateway Hotel IT Expressway Chennai!

Thank you very much for your feedback regarding your stay at the Gateway Hotel. We have taken note of your valuable comments and will ensure that we take corrective action immediately. We thank you for your patronage and look forward to welcoming you back to the Gateway Hotel. Wishing you a great year ahead.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
120 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed January 29, 2014

Gateway is a new hotel on OMR. This hotel is perfect for both business travelers as well as families. Swimming pool is quite nice & their food is amazing. We liked their Chinese restaurant a lot. Airport s not very farm from the hotel so, its a good option to stay if you have hopping flight from Chennai. Till now price per night of hotel is affordable & I hope its remain in the similar range!! Staff is very courteous. Breakfast spread is really nice.Overall I would recommend this hotel for people who are on business travel as well as who are in Chennai for leisure trip.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manisha05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, January 30, 2014
Greetings from the Gateway Hotel IT Expressway Chennai

Thank you very much for your warm response regarding your experience at the Gateway Hotel. It is truly appreciated and we will ensure that we will keep up the same enthusiasm and energy in the times to come. We look forward to your future visits and assure you of our hospitality and services at all times. Thank you once again.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 22, 2014

OMR Chennai, is surrounded by IT companies and the latest addition of branded hotel on this road is Taj group's Gateway hotel. The Hotel has typical Business Hotel look and feel. However, this hotel scores over competition on many counts. Better room size, Variety food options on property & around, Better Gym - swimming pool facilities , Better toiletries and most importantly very good service. I would rate him the best option on OMR for business hotel. Hope they stick to the price tag for some more time so that it is with lodging limits of IT professionals

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pramodvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, January 23, 2014
Dear Sir,

Greetings from the Gateway Hotel IT Expressway Chennai!

We thank you very much for your valuable feedback and are delighted that you had a wonderful stay at the hotel. We look forward to your continued patronage and assure you of the very best in services, facilities and hospitality at all times. Wishing you a great year ahead!

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chennai (Madras)
Nungambakkam
Taj Coromandel Chennai
Taj Coromandel Chennai
#3 of 395 in Chennai (Madras)
1,066 reviews
Nungambakkam
Taj Club House
Taj Club House
#18 of 395 in Chennai (Madras)
1,108 reviews
Show Prices
Show Prices
Show Prices
Nungambakkam
Vivanta by Taj - Connemara, Chennai
Vivanta by Taj - Connemara, Chen...
#17 of 395 in Chennai (Madras)
987 reviews
The Leela Palace Chennai
#1 of 395 in Chennai (Madras)
1,359 reviews
Aloft Chennai, OMR - IT Expressw...
#53 of 395 in Chennai (Madras)
391 reviews
Show Prices
Show Prices
Show Prices

Been to The Gateway Hotel IT Expressway Chennai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Gateway Hotel IT Expressway Chennai

Property: The Gateway Hotel IT Expressway Chennai
Address: 309 Chennai (Madras) Old Mahabalipuram Road | Sholinganallur, Chennai (Madras) 600119, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 395 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel IT Expressway Chennai 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Supreme comfort and technological convenience highlight our various room categories. We have 200 elegantly appointed rooms including 4 luxurious suites. The rooms are well equipped to cater to the needs of business and leisure travellers alike. Every room is designed for comfort and convenience and comes with a King-size bed or twin beds. These modern rooms are suitably equipped with a 40” LED TV, a DVD player on request and a bathroom with a walk-in glass shower cubicle. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, DerbySoftTaj, Booking.com, Hotwire, Travelocity, Cancelon, TripOnline SA, Priceline and HotelQuickly so you can book your The Gateway Hotel IT Expressway Chennai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing