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“Old world charm with modern day luxury”

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Crowne Plaza Chennai Adyar Park
Ranked #20 of 415 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed February 3, 2014

I recently stayed at this hotel while travelling to chennai for work.The newly renovated rooms were spacious and comfortable but the most amazing feature of this hotel is its staff. At every point they went out of the way to ensure that i had a comfortable stay, i wish i remembered their names but would like to mention that the lady at the front desk and house keeping team were exceptional. I will continue to visit this hotel for the warmth and hospitality i receive from the people here.

Room Tip: Try the newly renovated towers room they are much nicer than the older ones.
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  • Stayed: December 2013, traveled on business
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3  Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded February 8, 2014

Dear Reviewer,

Thank you for your valued feedback and for choosing to stay with us at Sheraton Park Hotel and Towers.

Your appreciation of our recently renovated “The Towers” wing, accommodation, service and the overall ambiance of the hotel is a testimony that we are successful in our endeavours of making your stay a delightful one. Your kind words of appreciation for the personalized services rendered by our associates at the front desk and housekeeping team are sincerely appreciated.

We thank you once again and look forward to the pleasure of welcoming you back soon.

Warm regards,
N Krishnan – General Manager
n.krishnan@itchotels.in

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632 - 638 of 905 reviews

Reviewed February 1, 2014

I chose Park Sheraton because of its reputation. While the staff is, i feel the hotel needs much more in terms of product. I ate at their restaurant Residency. The buffet was not great. I only liked the starters & the main course was not even close to what i had expected.

  • Stayed: January 2014, traveled as a couple
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3  Thank ab25hyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded February 8, 2014

Dear Reviewer,

Thank you for your valuable insights. It is our endeavour at Sheraton Park Hotel and Towers to offer a truly indigenous experience.

Our chefs are revisiting the cuisine offerings and towards this may we request you to share your contact details so as to understand this in greater detail.

We look forward to welcoming you back soon.

Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2014

Stayed here for a recent business trip preceded by a couple of days sightseeing over the weekend. (Chennai isn't a great sightseeing destination, but that's not the hotel's fault). The tower room in which I stayed was very nicely equipped, the staff are friendly, and I ate one night at the Dakshin restaurant which was excellent and I've reviewed separately. The tower room guests also have access to a nice top-floor breakfast area.

However, although this is a high-end hotel they need to work on some of the smaller details which were disappointing. The AC in my room was noisy even when the fan was at its lowest setting, and the hi-tech lighting controls were virtually incomprehensible; I never managed to achieve some lighting combinations however many permutations of buttons I pressed. Unlike some other Indian hotels I've stayed in, the room didn't provide plug-in mosquito killers. Perhaps the most annoying thing was the fact that the hot water wasn't working properly one morning so I had to have a cold shower.

Overall a good experience, but needs a bit more attention to detail.

Room Tip: The tower rooms are nice and have a separate breakfast area
See more room tips
  • Stayed: January 2014, traveled on business
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4  Thank nick j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded February 8, 2014

Dear Guest,

Thank you for your valuable feedback.

We have viewed your feedback with appreciation as well as concern basis your suggestions and observations. We are happy to note that you had a successful business trip coupled with leisure and pleasure over the weekend.

We have noted all the suggestions as shared and we are addressing them on a war footing scale with our team.In the meanwhile we request you to share your direct contact details for us to take this forward.

We look forward to welcoming you back to Sheraton Park Hotel and Towers, Chennai.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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Reviewed January 28, 2014

I stayed a night at your hotel for a client meet in Chennai. The hotel was great in all aspects. I don’t think there's a hotel in Chennai that can beat the Sheraton park in terms of heritage, service, ambience & whatever it takes to make a hotel world class.

The service is exceptional; staff is extremely courteous & will do anything possible to make you comfortable. Rooms are exceptionally well kept. We had our breakfast at the coffee shop. We found no table available when we went. Smita & Suresh were efficiently managed to get it quickly. The buffet spread was good. But less variety in south specially. Suresh suggested me a platter of south Indian which was awesome. The butter milk in the morning was too good. I really enjoyed my stay & breakfast at your hotel in Chennai.

  • Stayed: January 2014, traveled on business
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3  Thank jyothi_m625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded February 8, 2014

Dear Reviewer,

We thank you for your valuable feedback.

We are delighted to receive your kind words of appreciation regarding the various facets of our hotel. Sheraton Park Hotel and Towers is known to offer bespoke services to make stay of every guest an exception. Our associates always go an extra mile to make the stay of every guest, a memorable one. Smita and Suresh have been suitably recognized in view of the fact that you made a special mention of them.

"Cappuccino" our trendy and fashionable 24 hour restaurant with its creative chefs constantly redefines its buffet offerings and we are glad that you had a fabulous experience.

It was great having you over and we look forward to welcoming you in future.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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Reviewed January 26, 2014

Nice hotel to stay for both business and family trip
Some things i like are :
Spacious
Neat
Approachable
Nice Food
Drivers are helpful and speaking in English too..
And specially the travel desk is very kind and helpful.

  • Stayed: September 2013, traveled on business
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Thank saurabh1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded January 27, 2014

Dear Reviewer,

Thank you for your valuable and pertinent feedback.

Our team strives to provide the best of hospitality to our guests and it is inspiring to receive your kind words of praise.The team at Sheraton Park looks forward to making your next stay even more comfortable.

We are grateful for your kind words and await your next visit soon.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

We had arranged a business event at Park Sheraton and it was a great experience. It is bang in the middle of the city with easy access to the airport and other places around, including good restaurants outside. The conference room and service provided by the staff were excellent. Food was excellent with lots of variety. Great place for the location, service to hold business events.

  • Stayed: November 2013, traveled on business
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Thank Ramachandran_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded January 27, 2014

Dear Reviewer,

Thank you so much for your wonderful review.

It was indeed a pleasure to have hosted your stay and Conference at our hotel. My team and me always endeavor here to provide a warm, comfortable and memorable experience to all our guests. We do appreciative your detailed comments on our services which have proved to be of great source of encouragement for us.

We thank you once again and look forward to the pleasure of welcoming you back soon.

Warm regards,
N Krishnan – General Manager
n.krishnan@itchotels.in

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Reviewed January 25, 2014

This is one of the oldest 5 start hotel in Chennai and its one of the best even now in terms of services, room quality etc.

Dublin , the night club adds to flavor, which makes it one of the best place for night life in chennai. You are likely to bump into local celebs quite often. Indian cricket team can be spotted during cricket season (IPL, any series)

Food is good. 24 hours cofe shop serves alcohol, so one can enjoy drinks 24 hours at convenience,

  • Stayed: September 2013, traveled solo
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Thank Pratyush R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded January 29, 2014

Dear Guest,

We thank you for your valuable feedback.

As you are aware Sheraton Park Hotel and Towers being one of the earlier hotels in the city of Chennai has proved to be legendary and landmark hotel in the city.

We would also like to thank you for experiencing Dublin which is frequented by all kind of famous celebrities and thus has proved to be the most happening night spot of the city.

It was indeed a pleasure to have your patronage and we do look forward to your continued visits to our hotel and Dublin.


Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chennai Adyar Park

Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet , Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#13 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#18 Luxury Hotel in Chennai (Madras)
Price Range: $102 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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