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Crowne Plaza Chennai Adyar Park
Ranked #20 of 400 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed August 5, 2013

This hotel provides you with all the services you need. From the moment you enter till the moment you leave, you are pampered by every staff. The staff are extremely courteous and friendly and go to great lengths to ensure your stay is comfortable. A few people worth mentioning are

Rafiq, Ezhumalai. mohan, Hari, sundar- Bell desk

Deepak , pooja -reception

Suresh -Dakshin

Kannan, anthony, kuppan-laundry

Rekha - Lobby Desk

Dhamu, Chitra kumar, Rao -main porch

And Ruben - Front Office Executive

  • Stayed: June 2013
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3  Thank Mohanvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded August 10, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (839)
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667 - 673 of 839 reviews

Reviewed August 5, 2013

The stay at sheraton Park was great with excellent service, As my stay was short i enjoyed throughly, Airport to hotel takes 30 to 40 min still hotel is centrally located. Thanks you for wonderful experience

  • Stayed: July 2013, traveled on business
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3  Thank Jai936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded August 10, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Best stay ever , i always loved staying here. They have amazing courteous staff at front office and specially people like mr deepak , even the bell desk staff are really helpful. I once forgot my i pad charger. And was really going bonkers, i asked hotel business centre but they cud not get me one. So these guys went all the way to get the chargers from some known and it was there right in an hours span, needless to say they didn't have to do it and it was important for me

Room Tip: As they have been undergoing renovations for good, must recommend you pool side facing rooms , as it...
  • Stayed: June 2013, traveled on business
    • Value
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Thank Gautam555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded August 4, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

I was at chennai for a lecture at a meeting at this hotel.The drive from the airport in the evening was through the usual busy traffic of chennai.
The lobby of the hotel is spacious,The checkin was a pain - first they gave me a room which was already occupied ,then the executive got me key to another room which would not work,but finally managed to open.The room and bed is nice.The bath was yet another disaster,when I opened the shower - brown slush poured for nearly 20 minutes .I called the duty manager who was apologetic but did nothing else .
The food is good .
The management needs to take better care of their property and the guests

  • Stayed: July 2013, traveled on business
    • Value
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Thank govindbabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded August 4, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

Hi,
I am Saravanan working for Texon India Pvt Ltd.
We use to book rooms for our esteemed guest arriving from various destinations.

whenever we are in touch with your reservation staffs (Ms.Surya, Mr.Ruban & Ms.Kalyan) we use to get proper response with regard to the room bookings.

We have been informed by our guest, that the stay and hospitality was very good.

Look forward to your support for upcoming days too.

Best Regards,
Saravanan.N

  • Stayed: June 2013, traveled on business
    • Value
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Thank NSARAVANAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded August 4, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

It was a very good experiences staying in Sheraton.
Hospitality - Excellent
Food - Excellent
Customer services - Excellent
Over all - Excellent.

All my stay was arranged personally by Mrs. Rekha Pillai. I hope even my future stay will also be arranged by Mrs. Rekha Pillai.

1 request - Please try to increase the size of the Club, since it is very small, also to add a smoking zone inside the Club.


I really liked and enjoyed my stay...
Hope to see you all back very soon.....


Thanks & Regards,
Karthikeyan P Nair

Room Tip: any room facing the road, would be better.....
  • Stayed: July 2013, traveled solo
    • Value
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Thank Catu0529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, Front Office Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded August 4, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013 via mobile

Excellent stay. Arguably one of the oldest star hotels in chennai. Stayed two nights with family. Biggest plus is the customer service. Flawless. Disappointed slightly with the shower and bath taps. Were not working very well, that is we just couldn't use the bath. Was not a biggie for us but it had to be mentioned. Went to Dakshin restaurant with another child who grew quite upset. Staff were great and understanding - matched only by few other restaurants we have been to. Professionalism is evident in very staff who are confident and greet you without fail. Had to print out tickets at the last minute early in the morning. Absolutely hassle free in seconds. Only staff group who could have been a bit mor cheerful perhaps would have been the in room dining team. Mind you we called them just past midnight. So can't make a big meal out of it. At check out there was a buffoon who had not gotten ready in time and was transferring his urgency on the front desk to do things fast. I felt the ever obliging staff should have been firmer but they were patient and put up with the rude man and sorted him out as quickly as any one can. Apologised for making me wait profusely. Unnecessary in my view but again reflected their professionalism. Would like the bars to be open til later than eleven- not a deak breaker but would have been nice, though drinks are served in the restaurant 24 hours and upu could go there. Will no doubt stay there again.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
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    • Service
Thank lRamachandran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded July 15, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Also we have made note of your constructive feedback and shall endeavour to deliver over and above of your expectations.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chennai Adyar Park

Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#15 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#18 Luxury Hotel in Chennai (Madras)
Price Range: $104 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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