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Crowne Plaza Chennai Adyar Park
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Reviews (981)
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819 - 824 of 981 reviews
Reviewed June 2, 2013

I stayed there only for a night .............and was ok with the room and service.........As I stayed in 2012 and I did not find anything wrong with the hotel.......The check in was smooth....room was clean and well kept--so was the bath room...........

  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank KrishnakumarRNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded June 6, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

We thank you for your continual patronage. Also would like to thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013

The moment I got into my room upon check-in, what came to my mind was that this hotel would be a 3-star review for me in TripAdvisor. Due to the age of the hotel, the room furnishing shows quite some wear and tear, some of the bathroom appliances are rusty, and the safe deposit box didn't work. However, while the hotel lacks in physical aspect, it more than make it up in the service aspect. Consistent good service is found everywhere in the hotel (concierge, housekeeping, restaurant staff). My safe deposit box issue was fixed within the day it was reported. They offer around 5-6 different kinds of pillow to choose from. And the multi-connector mobile phone charger in the room is a small thing that is useful. And I have not mentioned the good food. I can speak for the cafe where breakfast is served, and the Indian restaurant (Dakshin) - both serve excellent food!

I would like to suggest two things related to safety to the hotel management though:
1) Provide flashlight in the room. This came to mind after two occasions of very short black-out (around 1-second each) on two different day.
2) There is a small indicator light outside each room that (in my observation) turns on when somebody is inside the room and turns off when no one is inside (based on whether room key is inserted into the power slot). I don't think it's a good idea to show outsiders whether or not the occupant is inside the room.

Having said everything, all in all, I'll rate this hotel 4-star.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Pingoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded May 30, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. We have also made a note of your constructive feedback. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

visited Sheraton Park Chennai, being a hotelier myself i always compare food at different hotels, got to say this about Cappucino, was a very good experience food wise,just delightful. Also enjoyed the buffets setup at The Residency.Usually i dont prefer buffets but at this restaurant the buffet was great especially the Indian and South Indian buffets.

  • Stayed: May 2013, traveled on business
    • Value
    • Service
Thank jerrit s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded May 30, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

Stayed at this hotel after 20 years, Did see some old associates, what is worth mentioning is that very warm people right from Door to Room attendants. Brought back some of the nostalgic memories of the place. Whilst the road outside has got crowded, inside time came to a standstill.
I find this missing in some of the other hotels I have stayed in the city..

Room Tip: Get your selves on the highest floor suites, facing poolside very relaxing
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank vs1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded May 30, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013

Just stayed for some nights at this Sheraton hotel. Generally all amenities a hotel should have are available. Rooms are relatively quiet, even though construction works are ongoing now.

Points that should get attention are the restaurant and bar. It takes way too long to serve the drinks or snacks (up till 30 minutes) and if asked the excuse seems kind of lame.

When asking for items that are not on the menu the first reaction is a always a no. The same day it seems that the items are available when asking someone else.

All in all still value for money.




It is lacking flexibility though.

Stayed: April 2013, traveled on business
Thank Huuronzecamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded May 30, 2013

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we are reviewing this internally to ensure that you find the difference in your future visits.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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