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“Park Hotel?”

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Crowne Plaza Chennai Adyar Park
Ranked #20 of 395 Hotels in Chennai (Madras)
Certificate of Excellence
Affalterbach
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Park Hotel?”
Reviewed January 25, 2013

The stay was good, the staff very friendly, but...

I was greeted with a lot enthusiasm, and a led to special counter for Gold Card holder for check in. Nice. The room that I got was OK, but could have done with a refurbishment, and when I opened the curtain at 7 AM, I looked out on a corrugated steel roof. Special room upgrade for Gold Card membners?

By 7:30 the work in the wing of the hotel started with powerdrill and jackhammer, and I was glad I was leaving after breakfast on that day. When I got back around 4 PM after a tough day, I went to the pool, which, by the name of the hotel, I would have expected in a park setting, but there is not even a garden to speak of. Just pools, some chairs, and a smoking area round the corner. And until 4 PM the power drills and jackhammers don't help you relaxing.

It's a good hotel, with nice lobby, all facilities and a good details. But considering gthe price level I would have expected more. There are better hotels for less money in Chennai.

Room Tip: As far away from the construction as you can get
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tstier0809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 28, 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeen Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (184)
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New Delhi
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 24, 2013

Excellent staff and tremendous hospitality. In particular would wish to commend Mr. Anirban Mukherjee ( Duty Manager) who is my sole reason for staying here in Sheraton Chennai, since I mostly stay in Trident Chennai being a Gold privilege member. But knowing Anirban since his Taj Bengal days I decided to give it a try and must say I really consider my decision to be apt. Will surely come back again.

Also would like to mention Chef. Harish and Chef. Rohit, who treated me to the most authentic cuisine to pamper my palate. Mr. Bhavani who took good care of me when I visited the restaurant.

Excellent room service under the supervision of Mr. Dhrubajyoti Dutta. Always smiling and eager to help front desk staff - Abira, Divya, Pooja, Janani, Manjari.

Great restaurant staff Mr. Avivalgam, Ashok, Joteesh, Ratan, Raja, and Mr. Rao( Doorman) everyone ensure the best stay for me here.

I feel privileged to have known all these individuals (some of them now connected personally with me on facebook)

Would extend this feedback personally to Mr. Anand and others via my personal email.

Thanks Guys !!

Room Tip: Choose the executive club rooms and one at the corner which is spacious and lively.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MysticMinstrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 28, 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed January 23, 2013

Hi, I have stayed only for 1 night at the hotel and the experience was very good. The staff is very courteous and they make each guest feel very special and welcome during your stay. After that since over a year I have been doing bookings at the hotel for my boss as he frequently visits the hotel mainly because the hotel is warm, courteous and caters to all his needs making his stay very comfortable. the hotel location is central which is a plus point and not to far from the airport too. Thus I am sure you would definately want to consider this hotel if you are travelling often to Chennai and would want to be met with the same treatment that goes unchanged.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Parvin71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 24, 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 22, 2013

Texon India Pvt ltd guests stayed at Sheraton Park for Yearly 40-45 nights during frequent trips to Chennai in 2012 very polite and helpful. Food - Excellent food,

Room Reservation team Excellent

Saravanan.N

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NSARAVANAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 24, 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2013

I stayed in this Hotel for 2 nights Business review meetings. The stay was very comfortable for completing my assignments in time,. The food was excellent and the service rendered by the staff is worth mentioning. The hotel tariff was also commensurate the facilities and services rendered.

Room Tip: Rooms on the East or South side will have a good view on the traffic on the adjoining road
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liberty200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 24, 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2013

hello friends here i would like to educate you about this hotel in particular. I have spent last four years staying in this hotel whenever i have travelled to chennai.
I atleast need to go to chennai every month for work purposes and thereby I have stayed HERE over a good 30 times in the the past four years and I do have to say Im greeted with the same warmth and affection that was met to me during my very first stay here.
A good way to reckon a hotel is by the way they meet your additional demands and I would be pleased to inform you my dear reader that I have never been disappointed whether it was THE Conceirge services such as booking a cab or to get some medicines. The cab has always arrived and time and my medicines duly delivered to my room.
As per the ambience it is perfect if you are looking for a self indulgent luxurious stay not to mention the staff's hospitality that makes it more worthwhile and heightens the experience threefold since they are so courteous towards individual guest's needs thereby making sure you feel special during the whole duration of your stay.
As for the location it is perfect because its right in the centre and you have several options of good restaurants around the hotel which is a plus point too not to mention it is just a thirty-forty minute drive to and fro from the hotel to the airport or vice-versa.
All in all you would definately want to consider this hotel if you are travelling often to chennai and want to be met with the same treatment that goes unchanged round the year.
So hope you have a good experience like me and im sure you will rebook your hotel here after your first grand experience. So wish you a lovely stay here.

Room Tip: The new wing has bigger rooms and i love the restrooms swell. Also it is much quieter than the old...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trishtr0tter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 24, 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 3, 2013

I stayed at Sheraton Park for about 35-40 nights during my frequent trips to Chennai in 2010 and 2011.

Staff - Among the best, very polite and helpful.

Food - Excellent food, I usually ordered room service and was never disappointed. The menu is the best I've found in India which offers you lunch/dinner sets which are a delight.

Laundry - Very prompt and excellent service. Sheraton/ITC are probably the only hotel chain I know who can help you with overnight laundry.

Location - Very nice, one of the few hotels in Chennai city area, restaurant, places of interest are near by.

Rooms - Very nice rooms, massage chairs in rooms, beds very comfortable, scented sprays, ear plugs and eye muffs were a very thoughtful addition.

I had a very good time at this hotel during my frequent visits.

Room Tip: All rooms have a decent view as the hotel is in a residential neighborhood.
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NikunjShrivastava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, January 11, 2013
Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Dear Guest,

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chennai Adyar Park

Property: Crowne Plaza Chennai Adyar Park
Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#13 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#18 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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