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“Service-oriented Hotel”

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Crowne Plaza Chennai Adyar Park
Ranked #22 of 400 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed July 13, 2012

This is my most popular hotel at Chennai and I try and stay here as often as possible.

It is located in the heart of the city, approx 30-40 mins from the airport and close to a number of business/offices. It is an old property but well maintained. In fact, during my last stay the Towers block had been closed as it was being renovated. The room I got (a suite) was very well done up with a large bathroom (with tub) and a separate shower enclosure, a living come dining room with a writing table. The bedroom had a king bed, a massage chair. Both rooms had TVs.

The food was good but priced high. Service is excellent - also housekeeping. This hotel really ensures that services are provided promptly and with a smile.

Unfortunately, the lounge was closed due to renovation and I had to go to the bar for drinks. The bar was small and a bit noisy but otherwise fine.

The health center was very well equipped. I had a bit of a problem with the sauna not being hot enough. A large pool for all swimmers.

The lobby is also nice though I thought it was a not that impressive. Front desk staff are friendly and attentive.

Room Tip: Suites are large and comfortable. All rooms get good sunlight.
  • Stayed: June 2012, traveled on business
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1  Thank rajeshkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded July 16, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (842)
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744 - 750 of 843 reviews

Reviewed July 12, 2012

The best place to stay in chennai. Staff is great, all speak english and the hotel has good facilities and a variety of restaurants. Value vs price is much better than Taj hotels

  • Stayed: July 2012
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2  Thank WilbertA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded July 16, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2012

I had a great stay at Sheraton. I travelled on work.

1. very quick checkin and an even faster checkout.
2. the staff went out of the way to arrange for a quick cake that i needed for a dinner party. the cake was awesome!
3. good location, middle of the city, makes travel in a congested chennai very convenient.
4. Very prompt housekeeping, had a person resonding within minutes of placing the request.
5. the rooms are okay.

  • Stayed: June 2012, traveled on business
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1  Thank AK1000_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

I stay at this hotel frequently. The staff are all very engaged and aware of the needs of their guests. Great service, friendly staff, good food, a good gym and pool at a good value make for an overall great experience.

Room Tip: A portion of the hotel is closed for rennovations so book early.
  • Stayed: June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank jayatlarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

Sheraton Park in Chennai is well located in the city and a good base from which to explore whether on business or pleasure.
Being an older hotel it has somewhat tired features and design, both structurally (reception layouts, bars and restaurants) and room size and quality.
That said, it is clean and the staff are high quality professionals, and the value for money is there.

  • Stayed: May 2012, traveled on business
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Thank Sim0n68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2012

This was a great opulent hotel with a great choice of restaurants and good food. A lot of places to relax around the hotel and it feels safe and secure.

The room was really modern but kept with the opulent style of the hotel - executive room well worth the extra money.

The staff couldn't do any more for you and provided a great weekend away from Delhi. The pool area is outside and really clean and well maintained.

Only 30 mins from the airport in Chennai too.

Room Tip: Go for an executive room. Worth the extra.
  • Stayed: July 2012, traveled with friends
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Thank frequentflyerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2012

I checked into the Sheraton Park hotel together with my elderly parents and I MUST say that I have been received and treated well by all staff of the Sheraton Park hotel. I was with the hotel from 5- 9 June. Special THANKs to Mr Vikram Falodiya who is the Front office Manager who took the extra mile to make our stay more memorable. We had a butler, Mr Marimuthu who was so friendly and took good care of us. Marimuthu was always there to take care of all our needs. Needless to say, the restaurant Dakshin is a MUST go. We met Mt Palanivel again for food suggestion and I must say that his choice of selection was excellent. The staffs in the Coffee house work so diligently and this reflects the strong focus on Customer experience. All staff especially the bell boys were extremely pleasant and friendly. My little son felt so much at home and we truly enjoyed the hospitality from Sheraton Park. Being a Platinum member, I received excellent service from the hotel. A MUST go hotel if you want to be pampered and Excellent Customer Service. The best part is the room comes with a massage chair and truly relaxing after a long day. I am definitely going back there again in December and look forward to it!!! WELL DONE and keep up your excellent service

  • Stayed: June 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Thank Shankar_Nagalingam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chennai Adyar Park

Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#15 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#20 Luxury Hotel in Chennai (Madras)
Price Range: $104 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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