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“Your Home away from Home” 5 of 5 bubbles
Review of Crowne Plaza Chennai Adyar Park

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Crowne Plaza Chennai Adyar Park
Ranked #18 of 386 Hotels in Chennai (Madras)
Certificate of Excellence
Chennai (Madras), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Your Home away from Home”
5 of 5 bubbles Reviewed March 21, 2012 via mobile

Staying at this hotel reminds me of being at home, being nurtured and taken care of at every step beginning from entering the hotel to leaving it. I have always enjoyed my stay with them as the staff are so friendly and go all out to ensure your requests are met. Yes the occasional denials exist but are so minimal that they can be neglected as there is a logical explanation for it.

Stayed March 2012
Helpful?
Thank Mohanvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, March 24, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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743 reviews from our community

Traveler rating
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    66
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
UK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed March 20, 2012

My wife and I stayed here for a week and found all the staff most courteous and helpful.

The porters and doorman all knew our names within 2 days. The concierge offered excellent advice on local excursions and took a close personal interest in how it turned out.

The Coffee Shop staff were so polite - the service was almost overwhelming. In the morning, they would intercept you and cook your toast for you, at other meal times they would appear from nowhere to top up your drink glass.

The room was very comfortable.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mr_FantasticUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, March 24, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio, United States
1 review
5 of 5 bubbles Reviewed March 20, 2012

A hotel is defined by it's staff and service. During my stay, I experienced topped rated service and the staff was very responsive and courteous. This was my first stay in India and I would definitely recommend the Sheraton Park Hotel & Towers to others that are traveling to Chennai. The rooms were very comfortable and quite, I was able to sleep soundly (which normally is not the case).

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank The4tmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, March 24, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed March 18, 2012

The hotel may be just another ITC-Sheraton product but I have noticed the guest care to be unlike any star hotel I have stayed. The hotel personnel go to a great extent to make your stay comfortable and memorable. Location is almost at the prime neighborhood of the city. Expect a 30-45 minutes drive from the airport. Check in was absolutely hassle free and the front desk personnel escort you to the room and assist you with your needs. Was accommodated in a Executive Club room on the 1st floor. The room was of acceptable size with a King sized bed. The mattress quality is definitely not the best of its class. They should look into it urgently. The bathroom was clean and equipped with a wide range of accessories. The room lighting was decent. The television had wide variety of channels from local to international. A DVD player also was present for those who may require. The food be it the breakfast or dinner had nothing special to write about but the quality is definitely good. Dublin, their nightclub, is one of the best in chennai and especially over the week ends you get to see a fine crowd. Over all this is a fine place to stay. Its the hotel personnel who make the big difference! Extreme Hospitality.

Room Tip: As of March 2012 renovation is being undertaken so ask for a noise free room upon check in !
See more room tips
  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CaptChaitanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, March 24, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshalltown, Iowa
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 3, 2012

- Good quality rooms - nothing outstanding but decent
- Good Buffet breakfast
- Fairly centraly located - you could still take a while to get to your location due to traffic
- Good Customer Service - staff is responsive
- Average Gym
- Good pool
- On the pricier side but thats not unusual in Chennai
- You can take reliable autorickshaws from just outside the hotel to get around the city - arrange for a fixed rate to get you back to the hotel.

A decent stay - will visit again

Room Tip: choose a room in the newer wing of the hotel
See more room tips
  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TTZulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, March 4, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
148 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed February 18, 2012

The room was very comfortable. I especially enjoyed those essences that your spray on the pillow. I slept like a baby. The staff was courteous and professional as well. They responded promptly, even arranged for medicines and other food for me as I had a slightly upset stomach.

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SameerSah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, February 19, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to receive your feedback. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed February 17, 2012

Great central location! Good food! Good Service. has the old room charm.. but slightly expensive when you compare the facilities to similar hotels.

  • Stayed June 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank neelish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPark, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, February 19, 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chennai Adyar Park

Property: Crowne Plaza Chennai Adyar Park
Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#13 Spa Hotel in Chennai (Madras)
#16 Luxury Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Hotels.com, Hotel.de and Agoda so you can book your Crowne Plaza Chennai Adyar Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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