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“A hotel with a good location and excellent time pass”
Review of E Hotel

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E Hotel
Ranked #35 of 403 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed September 11, 2013

E hotel is an average business hotel but if you are a shopping freak-it's the best location with attached mall, where you get the best of brands with best deals.Average rooms and amenities with average staff- value for money

Room Tip: Higher floors are preferred due to less noise
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  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank prateek141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded October 3, 2013

Dear Guest,

Greetings from E Hotel!

Thank you for taking the time to share your comments online. Happy to know that you are happy with the location of hotel. Our top most priority is guest delight & if you have a specific concern where you were not happy, please email your contact details to gm@emallhotel.com so that we can address immediately.

Thank you once again & look forward to your visit.

Regards,

Gaurav Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (419)
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377 - 383 of 419 reviews

Reviewed September 7, 2013

Awesome hotel, it's completely worth to be here, amazing huge shopping mall connected to it , just loved my trip to chennai, I recommend all this finest hotel. There was free wifi, breakfast was outstanding, everybody was polite And helpfull all the way, cool room service too. Nice staff

  • Stayed: September 2013
    • Value
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    • Rooms
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    • Service
1  Thank Xgladiator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,

Greetings!

We appreciate your review regarding your recent stay at “E”. Delighted to read that you enjoyed your trip and stay at our hotel. Your feedback regarding the hotel, service and team is conveyed to the staff.
We at “E” aim at offering a complete satisfying stay clubbed with luxurious shopping & entertainment. Looking forward to welcoming you again at hotel E.

Warm Regards,

Gaurav Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

A Coll and brand new hotel, impeccable service, great rooms, clean and well appointed, the staff are helpful and very polite, besides that the hotel offers an excellent cost benefit. The breakfast is great, offers many options and the hotel is perfect for a deep sleep, it is extremely quiet.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Giba44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,

Greetings from E Hotel!

Thank you for choosing hotel “E “during your recent visit to Chennai. We are delighted to know by reading your review as how much you enjoyed your stay. My team is aware of your positive feedback and that has motivated us to raise bar of service levels.
Special thanks for mentioning about the rooms, food, service and the hotel staff. We would look forward to serving you again.

Regards,

Gaurav Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

this is by far the best hotel experience i have ever had not only in india but also comparing it with hotel abroad. let me start with the first appearance as u enter the lobby the pinkish feeling gives u warmth n energy, the soft spoken and warm friendly staff makes u feel welcomed and homely.
the rooms are well planned well designed. maximum guest comfort is their priority. the hotel is also attached to the mall which is the biggest mall in chennai so all ur shopping stay n food is done at 1 place. i would term this hotel as the begining of a new age hotel bringing in a new concept to the ppl, had an amazing stay will cherish the memories always. thankyou ehotel chennai.

  • Stayed: September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank Tabrez P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,

Greetings from E Hotel!

We are happy to read that you enjoyed your stay with us. Thank you for taking the time to mention all your experience at the hotel and mall. I have shared your feedback with my team to strive for better improvement every time.
We aim at offering a complete luxurious experience at one stop, offering great stays, luxurious shopping & entertainment experience.

We look forward to your patronage for many more years.

Regards,

Gaurav Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

I promised myself that this hotel deserved to be written about, so here goes. I booked it online, on really short notice, but the location was excellent, and it seemed to be a newish hotel. That is always something to look for nowadays.
Located at Chennai's Express Avenue mall, the hotel is well placed for travelling almost anywhere in the city, and offers the temptation of a mall with pretty much every facility for the short stay traveller.
Anyway, after we landed up for checkin, (fairly quick, I must add), we discovered surprise no.1. The hotel is a pure vegetarian place. I panicked a bit, before deciding it was too late to do much about it. And boy, am I glad about it. Dinner was amazing, and so was breakfast the next day.
The rooms were standout, and well designed. Room service was more than efficient, leaving me with poretty much no reason to complain, and more than happy about the new experience.

All in all, a super place to stay if you are just stopping over for a day or two, including with family, as most of Chennai's delights will be close at hand, not to mention the familiarity of global brands, movies and food in one place. And yes, if those non-veg cravings really do get to you, you could always hop over to the food court at the mall, a 2 minute walk away, with a comprehensive array of food on offer.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Prasfaqs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,

Greetings from E Hotel!

We are happy to read that you enjoyed your stay at E hotel. Thank you for taking the time to mention all your experience at E hotel and mall.
I have shared with my team which is a great motivation to strive better. We truly enjoy serving you and your patronage is much appreciated, and we will do our very best to continue to meet your expectations.
We look forward to your stay very soon at E Hotel.

Regards,

Gaurav Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

Frnds i have been to plenty hotels in india and even in abroad, till now tis is the best hotel in my view.the ambience, the service,everythng is awsum here... May b its brand new but i request and suggest e hotel management to continue tis type of service in future also. Thanks alot and keep it up... E hotel u rock..,,

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sunilll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,

Greetings from E Hotel!

Thanking you for posting your feedback on Tripadvisor. I really appreciate the time you have taken to give sincere feedback about your stay at our hotel.
We the team at hotel E will strive to do our best to meet our guest expectations and look forward to serving you for many more years and earn your appreciation.

Regards,

Gaurav Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Excellent concept of Hotel in a Mall. Belong to the same Express Avenue mall owners. The place is neat and staff always smiling and happy to greet you. When ever you get bored, you can visit the mall in the same building to spend your time in a movie hall, food court or shopping.

There is also Spencer plaza near by for shopping. The rooms are spacious and clean. The location is also good for specially people wanting to stay near Anna salai and also for people who want to visit the US consulate.

The hotel is pretty new, and management is new to hotel business i guess. Only down side is they wanted full room tariff for complete days of stay in advance. I had to cut short my stay and they said the balance amount would be refunded to me, but its already almost 20 days and still i have not got my refund. So please pay advance per day basis to avoid such confusion.

Another downside is that the hotel is purely vegetarian, but you can always go to food court in mall to have wide variety of food in both veg and non veg.

Room Tip: Beware, dont pay full amount in advance. Difficult to get the refund.
See more room tips
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Srikant_Rajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHotelChennai, General Manager at E Hotel, responded to this reviewResponded September 10, 2013

Dear Guest,

Greetings from E Hotel!

I would first like to Thank you for choosing to stay at hotel E and the time taken to input your feedback online about your experience. Appreciate your comments about the Hotel location, staff and Mall. I have conveyed your feedback to my team. With regard to the payment policy and refund I sincerely apologize for the inconvenience you have experienced. Guest satisfaction is our main concern and will do our best to resolve your issue as soon as possible. We will further evaluate how we can prevent this problem from occurring again in the future.
We are grateful for your review as it will assist us in becoming better at what we do. In future we hope to retain you as a satisfied guest & look forward to your stay.

Regards,

Gaurav Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about E Hotel

Address: Patullos Road | Express Avenue Mall, Chennai (Madras) 600002, India (Formerly Emall Hotel)
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 403 Hotels in Chennai (Madras)
Price Range: $55 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — E Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
Finally, at the crossroad of so much of what is best in the vibrant heart of Chennai, rises a unique business boutique hotel. Hotel E which is the small, luxurious hotel within southern India's largest mall. Only hotel E makes the word THERE irrelevant because everything is HERE. We are the only hotel in Chennai that can offer you such diverse amenities, extraordinary location, wide ranging services, luxurious around-the-clock conveniences, and that too at affordable prices. Because we are human-sized we are nimble. This allows us to better serve you. Whether you are here for business or pleasure, alone or in a group, our commitment is to ensure your complete success at your chosen goals. ... more   less 
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