We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Westin Chennai, Velachery”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Westin Chennai Velachery
Ranked #3 of 400 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed September 5, 2013

My wife and I had just begun our second month stay with Westin Chennai, Velachery and I must say that they are one amongst the finest hotels in the city based on my experience. They are the newest addition to the Starwood family giving SPG member more choice than any other international chain. On day one I was greeted by a smiling concierge manager at the airport and was swiftly escorted to a hotel vehicle which had chilled water and cold towels (felt like heaven after almost 24 hrs. since we left US). The best thing I like about this hotel is its location- close proximity to the IT corridor (you will beat the city traffic even at 10 am in the morning comparing other hotels both inside and outside the city). Our room is on the 8th floor -club room floor with the panoramic view of the Guindy national park.

It seemed like the hotel management did a great job in hand picking all the associates and managers. I think what differentiated this hotel from the rest is the personalized attention provided by the associates.

Club room:

Our room was very well appointed with pretty much all amenities. Loved the shower cubicle, the overhead shower is a fantastic addition. The clubroom had an elegant bath tub which I am yet to use. The best part is the extravagant space in the bathroom….more room the better. I never had any issues with internet connectivity. The standard internet package (included in our price) was able to handle VoIP calls with ease. A word of caution with the irons in the room, the quality of the iron boxes are not to the mark. The first iron kind off vaporized a portion of micro fiber from my woolen trousers. The replacement wasn’t any better; it was the same make and model. Had to buy my own iron (a good one will cost you Rs.2800 and above) which was far superior….no more burnt cloths

The house keeping staff does a great job in ensuring our rooms are attended to each day including turndown service in the evening. They ensured that we never run out of complimentary water bottles or toiletries. They made sure the bathroom stayed spick and span every day. Great job guys.

Seasonal Tastes: (only restaurant open currently)

The food at the ‘Seasonal Tastes’ is excellent comparing some of the highly priced hotels in Chennai. They have an excellent spread at the buffet. However their a la carte menu is limited at the moment. You will be greeted by one of their smiling associates or floor managers for sure as you walk in. They kept track of what we like and ensured that it arrived to our table without asking, I call this personalized service. Great job folks.

Executive lounge: (9th floor. Happy hours 6 pm to 8 pm)

The executive lounge is one of my favorite places to hangout. They serve delicious snacks (complimentary) for club room guests. The lounge team is pretty young and very hospitable when it comes to getting you what you want and ensures personalized service. I like their creative cocktails.

Fitness studio & Spa: (2nd floor)

The fitness studio and spa are co-located. They seem to be well equipped with cardio and core strengthening machines. Best part is it overlooks the pool. All the machines are hooked up with TV channels in case you want them. Hope to try the spa sometime.


We’ve had very pleasant stay so far and hope it stays the same as we continue into the second month. Let them know if something doesn’t work, they will rectify it instantly. The hotel management seems to put guests first as they get established. No wonder it takes an army to run a place like this. Good luck……

Room Tip: Recommending the Club rooms with the national park view. Ensure A/C is working fine, we had to chan...
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ramansa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 9, 2013

Dear Reviewer,

Many thanks from Westin Chennai Velachery for a positive review on this public forum. It’s a pleasure to know that our efforts and services exceeded your expectations.

Seasonal Tastes offers International delicacies and all-day offerings satisfying your gastronomical desires. The Spa and other recreational facilities are a favorite among our patrons. Your kind words of appreciation motivate us to offer the best of comfort and leisure to patrons. A relaxing ambience coupled with bespoke amenities and impeccable services surely make for an unforgettable experience.

We look forward to welcoming you to The Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,168)
There are newer reviews for The Westin Chennai Velachery
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,007 - 1,013 of 1,168 reviews

Reviewed September 5, 2013

When you need a sanctuary from the culture shock and fast pace of Chennai the Westin is a welcome Oasis. Ricky Upadhyay and Kavita Patel were especially attentative to making sure everything was taken care of. The whole staff bent over backwards to make my extended stay there as comfortable and carefree as possible. Kudos for a job welll done.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Matthew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 9, 2013

Dear Mr. Matthew,

It is a pleasure to receive your review here on TripAdvisor about our amenities and service. The Westin Chennai Velachery offers relaxing ambiance coupled with world-class amenities and bespoke services that make every guest’s visit comfortable.

We are happy to know that your extended stay was outstanding and that our amenities and amiable services met your expectations. Ricky Upadhyay and Kavita Patel have been suitably recognized in view of the fact that you made a special mention of them.

We look forward to welcoming you to The Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

I stayed in the Club room for three nights. All the staff, but especially Amit in the Club Lounge really went out of their way to make me special. I had an early morning flight, however the staff arranged a take away breakfast for me to have on my travels. The room was big and the club lounge evening snacks and cocktails were gorgeous! Breakfast was also lush.

Keep up the good work Westin Chennai.

Room Tip: Worth paying the extra for the Club lounge as you get free wifi too.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank NilsP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 5, 2013

Dear Reviewer,

It is a pleasure to receive your review here on Trip Advisor about our amenities and service. The Westin Chennai Velachery offers relaxing ambiance coupled with world-class amenities and bespoke services that make every guest’s visit comfortable. We are glad to know that our amenities and amiable services met your expectations and that you had an unforgettable experience. Amit has been suitably recognized in view of the fact that you made a special mention of him.

We look forward to welcoming you to the Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

The staff at Westin Chennai are amazing! The staff at the front desk, drivers, restaurant, housecleaning, bar, the lounge, and the spa are all incredibly helpful and courteous! Ricky at guest relations is very helpful and is always willing to answer any questions and offer assistance! The hotel is extremely clean and nice. The pool is great and the gym is great. The rooms are spacious and well designed. Food is excellent! I would highly recommend this hotel to anyone traveling to Chennai!

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 12, 2013

Dear Reviewer,

We thank you for sharing your experience with us here on TripAdvisor. The Westin Chennai Velachery is known to offer bespoke services to make stay of every guest an exception. The team is delighted to receive your appreciation for their strenuous efforts in making you experience nothing but the best. Your words of appreciation about Ricky have been duly conveyed, who looks forward to making your next stay even more comfortable.

We look forward to welcoming you to the Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

I stayed at the Westin for 3 weeks on a company trip and getting ready to go back for another 4 weeks. While I do not have a choice in where I stay, I am glad my company made the choice for me. This is a great hotel, with great service, food, and hospitality. The crew on the 9th floor executive lounge are outstanding. They constantly gauge how your stay is going and go over and above to deliver even the smallest of requests. Shri and the rest of the crew deserve bonuses! I must admit, my stay was not perfect, I did get stuck in the elevator once but if you stay long enough anywhere, you will encounter a slight hiccup or two. The staff apologized and I did see that they took immediate actions. This is a fairly new property so that type of stuff happens to the best. What makes this place five star is the staff. THEY DEFINATELY make the stay worth the while and I am looking forward to my next stay.

Room Tip: Choose a room facing the pool. The ones facing the street can get noisy. Unless you come from a big...
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jesus c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 12, 2013

Dear Reviewer,

We thank you for choosing to stay with us and sharing your valuable feedback on Trip Advisor. The team at The Westin Chennai Velachery expresses heartfelt gratitude for your repeated patronage. It is a pleasure to know at our hospitable services and exquisite facilities exceeded your expectations. Our services and amenities are designed to make guests feel nothing but the best. Shrijith has been suitably recognized in view of the fact that you made a special mention of him.

Thank you once again for your kind words. We look forward to welcoming you on your next visit to Chennai.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

We have planned for a team outing and wanted to select a place which is accessible to everyone. So we have selected Westin, Velachery, which is close to our office. The place is very decent, spacious and has all the required facilities to accomocate our staff.

Any event's success would depend on the food quality, so we would say that westin has scored complete marks in this area. The team has found the food very deilicious and stumptous as well. We had a full day event which had breakfast, lunch and evening snacks. All the items were very good.

The staff were very cooperative especially, banquets Associates: Sunny, Somesh, Sudan, Balaji, Mahendran, Rahul, Leander & Murari. Everyone were available throughout the event and ensured that there are no difficulties faced by any of us.

Overall we would recommend Westin for their ambience, food quality, location and service.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Thank PrashanthShell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 4, 2013

Dear Reviewer,

It is a pleasure to receive your review here on TripAdvisor about our services. The Westin Chennai Velachery offers relaxing ambiance coupled with world-class amenities and bespoke services that make every guest’s visit comfortable. We are glad to know that our amenities and amiable services met your expectations and that you had an unforgettable experience. Sunny, Somesh, Sudan, Mahendran, Rahul, Leander and Murari have been suitably recognized in view of the fact that you made a special mention of them.

We look forward to welcoming you to the Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

The team at the Westin Chennai Velachery is awesome. From the time you step out of the car and enter the lobby helpful staff are there to attend to your every need and preference. Ricky, one of the guest relations staff, was super in helping us understand the hotel amenities, know the surrounding area, and ensure our preferences are cared for. The lounge staff - Kushboo, Amit, Sunil, Seemim, and Sri are great!! And of course I have to say that the housekeeping team Vijay and Shajila are absolutely second to none. In addition to the great staff the hotel itself is superb; good restaurants, great bar (Willows), and an excellent spa. But it's the staff that really brings it all together.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DTnTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded September 4, 2013

Dear Reviewer,

We thank you for sharing your stay experience with us here on TripAdvisor. It is an absolute pleasure to know that our bespoke services made you feel at home and that you had a memorable experience with us. The team here is encouraged with your words of appreciation which continues to serve guests with utmost care. Ricky, Khushboo, Amit, Sunil, Semim, Sri, Vijay and Shajila have been suitably recognized in view of the fact that you made a special mention of them.

We look forward to welcoming you to the Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chennai (Madras) hotels
ITC Grand Chola, Chennai
#2 of 400 in Chennai (Madras)
2,848 reviews
The Leela Palace Chennai
#5 of 400 in Chennai (Madras)
1,487 reviews
Park Hyatt Chennai
#8 of 400 in Chennai (Madras)
1,019 reviews
Show Prices
Show Prices
Show Prices
Guindy East
Hilton Chennai
Hilton Chennai
#10 of 400 in Chennai (Madras)
1,455 reviews
Feathers A Radha Hotel
#1 of 400 in Chennai (Madras)
182 reviews
Nungambakkam
Taj Coromandel Chennai
Taj Coromandel Chennai
#4 of 400 in Chennai (Madras)
1,145 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Chennai Velachery? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Chennai Velachery

Address: 154 Velachery Main Road, Chennai (Madras) 600042, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Velachery
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 400 Hotels in Chennai (Madras)
Price Range: $88 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Chennai Velachery 5*
Number of rooms: 215
Official Description (provided by the hotel):
Centrally located in one of the city’s developing commercial areas, The Westin Chennai Velachery is near major corporations, eclectic restaurants, shopping, and the botanical gardens.Our 215 beautifully-appointed guest rooms and suites ensure relaxing stays in pleasant surroundings. Eat well in our four restaurants, which serve healthful local and international meals. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Hotels.com, Booking.com, Agoda, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your The Westin Chennai Velachery reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing