My wife and I had just begun our second month stay with Westin Chennai, Velachery and I must say that they are one amongst the finest hotels in the city based on my experience. They are the newest addition to the Starwood family giving SPG member more choice than any other international chain. On day one I was greeted by a smiling concierge manager at the airport and was swiftly escorted to a hotel vehicle which had chilled water and cold towels (felt like heaven after almost 24 hrs. since we left US). The best thing I like about this hotel is its location- close proximity to the IT corridor (you will beat the city traffic even at 10 am in the morning comparing other hotels both inside and outside the city). Our room is on the 8th floor -club room floor with the panoramic view of the Guindy national park.
It seemed like the hotel management did a great job in hand picking all the associates and managers. I think what differentiated this hotel from the rest is the personalized attention provided by the associates.
Our room was very well appointed with pretty much all amenities. Loved the shower cubicle, the overhead shower is a fantastic addition. The clubroom had an elegant bath tub which I am yet to use. The best part is the extravagant space in the bathroom….more room the better. I never had any issues with internet connectivity. The standard internet package (included in our price) was able to handle VoIP calls with ease. A word of caution with the irons in the room, the quality of the iron boxes are not to the mark. The first iron kind off vaporized a portion of micro fiber from my woolen trousers. The replacement wasn’t any better; it was the same make and model. Had to buy my own iron (a good one will cost you Rs.2800 and above) which was far superior….no more burnt cloths
The house keeping staff does a great job in ensuring our rooms are attended to each day including turndown service in the evening. They ensured that we never run out of complimentary water bottles or toiletries. They made sure the bathroom stayed spick and span every day. Great job guys.
Seasonal Tastes: (only restaurant open currently)
The food at the ‘Seasonal Tastes’ is excellent comparing some of the highly priced hotels in Chennai. They have an excellent spread at the buffet. However their a la carte menu is limited at the moment. You will be greeted by one of their smiling associates or floor managers for sure as you walk in. They kept track of what we like and ensured that it arrived to our table without asking, I call this personalized service. Great job folks.
Executive lounge: (9th floor. Happy hours 6 pm to 8 pm)
The executive lounge is one of my favorite places to hangout. They serve delicious snacks (complimentary) for club room guests. The lounge team is pretty young and very hospitable when it comes to getting you what you want and ensures personalized service. I like their creative cocktails.
Fitness studio & Spa: (2nd floor)
The fitness studio and spa are co-located. They seem to be well equipped with cardio and core strengthening machines. Best part is it overlooks the pool. All the machines are hooked up with TV channels in case you want them. Hope to try the spa sometime.
We’ve had very pleasant stay so far and hope it stays the same as we continue into the second month. Let them know if something doesn’t work, they will rectify it instantly. The hotel management seems to put guests first as they get established. No wonder it takes an army to run a place like this. Good luck……
- Official Description (provided by the hotel):
- Centrally located in one of the city’s developing commercial areas, The Westin Chennai Velachery is near major corporations, eclectic restaurants, shopping, and the botanical gardens.Our 215 beautifully-appointed guest rooms and suites ensure relaxing stays in pleasant surroundings. Eat well in our four restaurants, which serve healthful local and international meals. ... more less
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