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“East or West - Westin Chennai is the Best!”

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The Westin Chennai Velachery
Ranked #4 of 395 Hotels in Chennai (Madras)
Certificate of Excellence
Chennai, Tamil Nadu, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“East or West - Westin Chennai is the Best!”
Reviewed April 27, 2013

As a Rotarian, and as a Past President of Rotary Club of Chennai East RA Puram (RI Dist 3230) I have been probably to every Hotel in Chennai. Yesterday I joined the Eat Drink and More membership. Today we were invited for a hands-on experience of making 3 great salads and the teacher was the Executive Chef Pravin Bagali. Mr Animesh Barat, Director of Food and Beverage and Ms Sharon Raj, Mr Naveen and all the others befriended us in no time, and though the this hotel is a new one, we felt like it was our home. After the training, we stayed back for the lunch buffet, great food, new tastes, great care, and the list goes on and on. This is the height of hospitality. The rooms are excellent. The swimming pool is wonderfully located, the sound of water makes us feel like we were in the middle of Amazon....

Room Tip: Any Room is fine. However take the higher floors just for a better view of Chennai. Not because ther...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E_K_Dhilip_Kumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 29, 2013
Dear Dhilip Kumar,

Thank you for choosing to visit us at The Westin Chennai Velachery and also for providing us with your valued feedback and review.

It was indeed a pleasure to have hosted you at our recently held salad making session at Seasonal Tastes, our signature dining venue.

Our director food and beverage Animesh, executive chef Pravin, ‘Eat Drink & More (EDM)’ manager Sharon and the EDM Club Ambassador Naveen Kumar have been suitably recognised in view of the fact that you made a special mention of them.

We, at Westin, look forward to being a partner in our guests’ well-being before, during, and after their stay and are glad you had a memorable and a revitalizing juncture with us. It pleases us immensely to know that you had a great experience with our food and beverage services as well, and that our facilities impressed you were able to meet your expectations.

Once again, many thanks for your positive feedback. We look forward to welcoming you to The Westin Chennai Velachery again.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (226)
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English first
New Delhi, India
1 review
Reviewed April 24, 2013

Stayed here for the first time and was pleasently suprised with the hospitality and warmth that the staff here showcased. The overall experience has been truly great and each n every member of Westin Velachery did their best to make me feel at home and were really quick to be of services for any request that I made. Wish to make a special mention for RICKY and APORV for their warmth in serving my requests. Wish Westin Velachery loads of good luck n success and yes keep up teh good work.

UMESH RAKHEJA

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank umesh_rakheja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 29, 2013
Dear Mr. Rakheja,

Thank you for choosing to stay at The Westin Chennai Velachery. We are pleased to learn that you had a pleasant stay and a memorable experience with us and we were able to meet and exceed your expectations. We believe that our associates are our biggest assets and I am delighted that you found their warmth and service exemplary.

Ricky and Apoorva have been suitably recognised in view of the fact that you made a special mention of them.

We are glad you had a rejuvenating and comfortable stay experience at The Westin Chennai Velachery. We look forward to welcoming you soon again.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 23, 2013

This new hotel provides a fantastic experience. Every staff member I encountered was very helpful and genuinely interested in getting to know me. They all wanted to make sure things were perfect. Although food service is currently limited to the single restaurant that focused on its buffet (breakfast, lunch and dinner), the food is very well done and has a wide variety. The servers offered a lot of personal attention and were more than willing to accommodate special requests. Rooms were what you would expect from Westin, contemporary and well furnished. The rooftop pool and fitness center are very well done. The spa was not quite open but I was treated to a complimentary massage that was truly heavenly. Once the doors open next week, I expect there will be a full appointment book. The hotel arranged transportation to the airport in a brand new car that was both comfortable and efficient. It is located within walking distance to the relatively new Phoenix Mall. The one gap is that the hotel did not yet have its liquor license, but this is apparently due to be resolved soon. I definitely recommend this hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 24, 2013
Dear Reviewer,

We would like to thank you for choosing to stay with us and also for providing us with your positive feedback and review.

We, at Westin, endeavor to be a partner in our guests’ well-being before, during, and after their stay while ensuring they leave feeling better than when they arrived. It pleases us to learn you had a pleasant and revitalizing stay experience with us.

Each of our signature offerings have been designed with a better you in mind and we could not have been happier to learn that your experience with us was at par with your expectations. Our associates are our biggest assets and your special mention about them shall be conveyed to all.
We truly appreciate and value your patronage and look forward to welcoming you to The Westin Chennai Velachery when you next visit Chennai.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 22, 2013

I was fortunate to be able to relocate to the Westin Hotel in Chennai soon after it's soft opening in March. I spend a few weeks there, and was very impressed. There were a few minor problems, which is to be expected with a new property of this magnitude, but they were quickly resolved. The property is beautiful and seems to be very well built.

The staff there was great! I hesitate to single anyone out, becuase all did a great job, but the ones that made the best impression were Abin (Executive Lounge) and Mujeeb (Housekeeping). They really excelled at their jobs. Mujeeb took time to explain much about Westin property, their brand, the Heavenly Bed, and really got my day off to a good start if I was there when he serviced my room. I know he was busy, but he always took time to talk to me as if I was his only guest--which is great when you are in a hotel for weeks at a time!

I am already looking forward to my next visit there!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TXRoundTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 24, 2013
Dear Reviewer,

Thank you for choosing to stay at The Westin Chennai Velachery.

At the outset, I extend my sincere apologies for the inconvenience caused to you on account of the minor problems which you encountered. I hope we were able to resolve them to your satisfaction. I am glad to note that you were otherwise impressed with the hotel’s facilities and services.

Our heavenly bed is certainly one of the most comfortable beds amongst all international hotels and if you wish to purchase one, I would be glad to assist.

Our associates Abin and Mujeeb have been suitably recognised in view of the fact that you made a special mention of them. Our associates are our biggest assets and your special mention of Abin and Mujeeb shall be conveyed to them and they shall be recognised suitably.

We truly appreciate and value your patronage and look forward to welcoming you to The Westin Chennai Velachery when you next visit Chennai.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coimbatore, India
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 19, 2013

Stayed here for a night within a month after it opened. Fantastic service, obviously new decor, fittings, and spotlessly clean. The staff was very courteous and took great pains to ask for feedback on guest's initial reactions to the hotel. The hotel will definitely give the rest of the star hotels in Chennai a run for their money...

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suresh_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 23, 2013
Dear Mr. Suresh,

We would like to thank you for choosing to stay with us at The Westin Chennai Velachery. Also, many thanks for providing us with your feedback and review here on Trip Advisor.

At Westin, we look forward to be a partner in our guests’ well-being before, during, and after their stay and are pleased to know you had a relaxed, comfortable, and revitalizing stay experience with us. We are also glad to learn that you liked our interiors, décor, as well as our other service areas.

Our associates are empowered to deliver instinctive, personalized service that enhances our guests’ sense of well-being and we are glad you had a satisfying experience on that front as well.
We look forward to welcoming you to The Westin Chennai Velachery when you visit Chennai next.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 18, 2013

I was invited to attend the launch party of The Westin and I must say that it was phenomenal.

The building façade was wonderfully lit, the lobby looked spectacular and the entertainment was superb. The buffet spread at Seasonal Tastes was lavish and extremely tasty. The seafood on display was very fresh & yummy. From caviar to sushi to foie gras, it was all there. The second half of the evening was spent at the ballroom where the ambience was enhanced with candles and dim, funky looking chandeliers (check them out when you visit Westin). It was almost like being transported to another world with live food stations. The chefs there tossed some excellent Oriental, Med & Indian fare. I wish I had a larger appetite that evening.

The cricket themed lounge on the first floor is extremely elegantly done & is sure to be a winner in Chennai. It was a pity CSK lost the match that evening.

The crowd at the party was very classy & the management put up a great show. The lobby loos were always in pristine condition, dirty plates were whisked away in a jiffy, and the staff was warmer than the weather that night. All the best, Westin Chennai!

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zara_18_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 23, 2013
Dear Ms. Zara,

It was indeed a pleasure to have you with us at the Westin Chennai’s grand launch party. Thank you for being there.

It feels great to learn that you were impressed with our arrangements and preparations. Also, it is heartening to learn that you liked our décor, buffet spread, warm and assistive ways of our associates as well as the overall ambience of our hotel.

We, at Westin, indulge our guests with distinctive, signature experiences and exceptional care especially designed for a better you. Hence, we are glad you had a refined and revitalized experience at our launch party.

Once again, thank you for being our guest and also for providing us with your feedback. We look forward to welcoming you to The Westin Chennai Velachery sometime soon.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metuchen, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 17, 2013

This hotel, although unassumingly simple looking for its quality, is probably one of the best 3 hotels in South Asia.
Lot of different restaurants to choose from, the best in luxury for a price range of about $110 - 200 per night.

The location, Velachery is a little far from the main train station (Chennai Central), but it is about 30 mins to 1 hour from the airport depending on the time of the day/traffic.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank binoyvudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review, April 19, 2013
Dear Reviewer,

We would like to thank you for choosing to stay with us at The Westin Chennai Velachery on your recent Chennai trip.

Our objective is to be a partner in our guests’ well-being before, during, and after their stay and we are glad you had a comfortable stay and a revitalizing experience with us. It pleases us immensely to know that you had a great experience with our food and beverage venues, and that our facilities were able to meet your expectations.

It was indeed a pleasure to have hosted you at The Westin Chennai Velachery and we look forward to welcoming you soon again.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Chennai Velachery

Property: The Westin Chennai Velachery
Address: 154 Velachery Main Road, Chennai (Madras) 600042, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Velachery
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 395 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Chennai Velachery 5*
Number of rooms: 215
Official Description (provided by the hotel):
Centrally located in one of the city’s developing commercial areas, The Westin Chennai Velachery is near major corporations, eclectic restaurants, shopping, and the botanical gardens.Our 215 beautifully-appointed guest rooms and suites ensure relaxing stays in pleasant surroundings. Eat well in our four restaurants, which serve healthful local and international meals. ... more   less 
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