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“Luxury in each and every detail!”

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The Leela Palace Chennai
Ranked #5 of 400 Hotels in Chennai (Madras)
Reviewed December 17, 2013

Being familiar with Leela standards I had a very high expectations for this Hotel. But I have certainly underestimated the reality! Starting with the location, rooms, restaurants... - it is another fascinating World in Chennai! I strongly recommend all the travellers to take a look at this new Hotel in Madras and not to miss the opportunity to indulge yourself with the great stay in South India! Though they say that no one would appreciate too sweet comments, I could mention only 1 thing which I hope the Management will improve in the coming months - the WiFi, which I believe most of the customers expect to get for free these days!

Otherwise, for those who are already in Chennai - please do not miss lovely Sunday Brunches at Leela (prior reservation is advised!)

  • Stayed: December 2013, traveled with friends
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1  Thank freezesover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal_Dupuis_12, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 25, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,299 - 1,305 of 1,487 reviews

Reviewed December 12, 2013

A very good & calming place to stay in. Liked the decorum of room and arrangements. Safety system of hotel is appreciable. Housekeeping is extremely good. Food here is delicious too. Staffs were friendly & cooperative too. The only concern I found was the service extended by staffs during meal at Spectra. I kept on looking for people continuously during my course for help. This is something Leela needs to improve on. Therefore my rating goes, 4/5. All the best to Leela and team!

  • Stayed: December 2013, traveled on business
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Thank Omsingh279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal_Dupuis_12, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 25, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback. I was however extremely sorry to read about your disappointment about the level of service you have experienced at Spectra and can assure that we have taken your comment seriously.

I do hope that you will give us another opportunity to welcome you at Spectra in the near future where, I am sure, we will be able to provide you with a much more positive impression.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

This is one of the best 5 star hotel near sea beach in chennai. It takes 30-45 minutes from Chennai airport to reach the hotel. Rooms on sea side are the best to have great view. Spectra restaurent in the lobby, swimming pool on 3rd floor are other aminities to go for. The hygiene standards inside the suits as well as in the passages, restaurent everywhere else is excellent. Go for it to enjoy! Value for money.......

Room Tip: Go for the rooms on sea side.
  • Stayed: December 2013, traveled on business
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Thank ajaysali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 12, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Though I had stayed at other Leela Palaces like Goa, Kovalam, Mumbai etc, but not stayed at Leela Palace Chennai yet. All Leela properties are execllent, massive, but Leela Palace Chennai is best of all. It's a royal palace to stay, in each & every corner there is a feel of luxury. I had personally checked their rooms and other facilities and provided booking for our guests to stay. Organised lot of business meetings at their board rooms and banquet halls. Recently in Nov'13 we organised our distributors meet at Leela Palace, Chennai. All our guests are very much happy and feel good to organise the meeting at Leela Palace Chennai. Their service is excellent, foods are very tasty, all their staffs are very cordial & pleasant.

  • Stayed: November 2013, traveled on business
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Thank Tushar_Choudhury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 12, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

I stayed there for 3 days during a conference. It was quite amazing and relaxing. The room was quite spacious and luxurious. Aside from a one-off power failure at the very last hour of my stay, everything else was to a very high standard. There were three very good restaurants in the hotel. The food in the Indian restaurant was delicious; the best Indian food I ever had in my life. I have to admit that I did not try any other restaurants in India . They could have been as good. All and all a 5* treatment. I would definitely go back to the same place in my future trips.

Room Tip: ask for a room with the sea view at higher floors.
  • Stayed: November 2013, traveled solo
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Thank Ardy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 12, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

I stayed at the Leela on a 2-night trip. The rooms were on the smaller side but very comfortable and well-equipped. The bathroom was huge with a lovely view over the sea. Service was very reliable and check-in and out was smooth and quick. Ate at the Chinese restaurant, which was quite good as well. If you're looking for a 5-star location, you can't go wrong with this place.

Room Tip: Sea views are lovely
  • Stayed: November 2013, traveled with friends
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1  Thank Smallgoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 12, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

My family just back from a 5 night stay at the Royal Suite and this is one of the best hotels in Chennai for service. The staff are excellent and take great care of the guests. I spoke to other hotel in house guests and all shared the view that this is a fantastic hotel,made fantastic by all levels of staff.
We have decided to make this our regular hotel in Chennai a major switch as I am a lifetime platinum member of another hotel chain but prefer the 'Palace' for future stays.
When all facilities around and in this hotel are in operation it will most certainly draw many guests as the central and beautiful sea facing location is also most convenient for anything you need to do around Chennai

Room Tip: Sea facing rooms are an added bonus as the view is beautiful. The garden suite is unique 2 rooms and...
  • Stayed: November 2013, traveled with family
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Thank Nss125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded December 3, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor.

It is very encouraging and motivating for all of us to receive such positive feedback.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Leela Palace Chennai

Address: M.R.C Nagar, R.A. Puram | Adyar, Chennai (Madras) 600028, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 400 Hotels in Chennai (Madras)
Price Range: $146 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Palace Chennai 5*
Number of rooms: 326
Official Description (provided by the hotel):
On the confluence of the Bay of Bengal and the Adyar river, The Leela Palace is Chennai’s first and only seafront city hotel, designed by John Gerondelis from Smallwood, Reynolds, Stewart, Stewart & Associates Inc. While the public areas, guestrooms and suites, Library Blu, Jamavar and Spectra have been designed by Jeffrey A. Wilkes, the principal designer of DESIGNWILKES, the art and embellishment has been done by Mrs. Madhu Nair, Director Operations and Design of The Leela Palaces, Hotels and Resorts. Drawn from the inspiration of Chettinad Dynasty, the architecture of the Palace Hotel exudes the regal and opulent style. Set on 4.8 acres of land, the 11-storeyed hotel features 326 rooms and suites. Equipped with world-class amenities, the meeting and conference centres are luxuriously and lavishly spread. Its close proximity to the central business district and local attractions and having a spectacular sea view on offer is sure to make the experience of our guests a very memorable one. ... more   less 
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