We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“what a treat”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Leela Palace Chennai
Ranked #5 of 437 Hotels in Chennai (Madras)
Reviewed July 8, 2013

This hotel really has it all , (well almost) the layout , the splendour ,the quality of staff, and finally the food selection was simply amazing , so what was not so hot, the location was a tad out of the way, therefore taxis not so easy for pick up, and as for the beach , well not a beach you might ever want to stroll down.

Room Tip: best view was a city room as the beach side was not worth the extra.
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brendan42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback, especially on the opening stage.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,632)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,500 - 1,506 of 1,632 reviews

Reviewed July 7, 2013

This is the finest hotel I have visited so far it is really a place of heritage .
Rooms was very big with big size bathrooms having 2 washing areas and world cash shower.
Daily fruit baskets with lot of cookies.
There breakfast is very big spread.
Very big swimming poll .
I really love to stay here I will when ever I will get a chance

Stayed: July 2013, traveled on business
Thank Dayaker Reddy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback, especially on the opening stage.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

I stayed with wife on 23rd and 24th jun . royal welcome was given. buffet dinner had huge choices of international food. excellent room service. sleeping on bed spectacular view of ocean was enjoyed. breakfast like, dinner was tasty had huge choices. the is like a palace with all modern fittings.

Room Tip: ocean facing rooms
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bvr1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback, especially on the opening stage.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2013

Me and my wife , stayed in leela Chennai on 22nd &23rd june 2013. The services in this hotel are ingenuine and the staff untrustworthy. The building may be alright but people governing the body are not very responsible. The services on the front desk very careless and misguiding. On check in not a welcoming attitude, on repeated begging a glass of water appeared. Nobody to guide us through the hotel. Then we headed for Lunch where we were not attended properly....and very slow service where chapattis came afterwards we finished our dish.
The wash rooms for ladies in the lobby was locked and on making a complaint, no positive response
Our breakfast was included in the package , and we were checking out early at 7:30 am and requested for packing sandwiches which the front desk initially said that it will be on chargeable basis, which after begging with cheff , he took pity and gave us our rightly deserved bread.
I request the higher authorities ,bring some human touch and infuse spirit in your cemented buildings.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kapilas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write your comments on Trip Advisor.

I am obviously very sorry that your first experience with us was not to your satisfaction and can assure you that the type of service you have described is not at all representative of the Leela Standards and I sincerely apologise for not being able to meet or exceed your expectations on this occasion.

I sincerely hope that you will give us another opportunity to provide you with a much more positive impression and I would appreciate if you could contact me directly when you are planning to return to Chennai.

Once again, I apologise for the inconvenience caused and we all look forward to welcoming you back to the The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager
+91 9952957567

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

We stayed with my husband for 4 nights on May 2013 because of a businesse trip.
What to say for that place…!! I strungle to find one word for luxurius, beautifull and stylish… does anyone know one word to describe all of those three?
Outstanding decoration, cleaner inside and outside than a hospital, food and service like michellen restaurants !!

Room Tip: Definitely with a Sea View!!!
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DionKalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write such positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback, especially on the opening stage.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013

Was here for 3 nights with my family,had booked 3 rooms with sea view....the entire experience was outstanding on all counts..few of the highlights
- airport pick up: they sent us 2 BMW's , the pickp was spot on just outside the terminal, very friendly host, took care of our bags...and made sure we got into the cars without any hassle
- welcome: the royalty service ...was very smooth checkin formalities in the room rather than wait in lobby with the kids
- food/ room service : all outstanding..breakfast buffet is easily one of the best I have had, room service always on time, great service
- concierge went out of the way to help my wife get to the spa nearby since the hotel spa wasn't opened yet
- kids had a great time in the pool and the lovely pastry shop- we had a little cake cutting ceremony there, staff went out of their way to make it a fun event

Decor/ art work one of the best I have seen in India..

Shankar and javed from the hotel staff went out of their way to make our stay special

I have stayed in most hotels in chennai on various business trips....this is easily the best by a mile...this is my preferred hotel now

Don't miss the rooms with the sea view...worth paying the extra

The bar is lovely in the night..don't miss it

Stayed: January 2013, traveled with family
2  Thank KrishnaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write such extensive and positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback, especially on the opening stage.

The mentioned team members have been duly recognised and they are grateful of your appreciation

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

We took a weekend break to celebrate my husband's birthday and boy did the staff make it extra special!Library bar and Spectra coffee shop are two fantastic places to eat.The speciality chinese and Indian is by far the best in Chennai.
The attention to detail in the room is simply amazing.From the personalised stationary in a shell in-lay mahogany box to the pure silk his and her robes and slippers and the high quality toileteries including bath salts - truly made me feel like a princess!
The food - nothing was even ok-.everything we had from sushi to curdsrice was outstanding!
The concierge service was truly"palace services" as its called there.No request too difficult.
The pool on the 3rd floor is so well designed that it truly feels like an oasis .
This is the best hotel in Chennai and certainly the best Leela property.

Room Tip: Choose a higher floor on the outer corner and sea view rooms are the best
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shar2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 13, 2013

Dear Guest

Thank you for taking the time to write such extensive and positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback, especially on the opening stage.

We are looking forward to welcoming you back at The Leela Palace Chennai in the very near future.

Regards

Pascal Dupuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chennai (Madras) hotels
ITC Grand Chola, Chennai
#2 of 437 in Chennai (Madras)
3,090 reviews
Nungambakkam/Marina Beach
Taj Coromandel Chennai
Taj Coromandel Chennai
#4 of 437 in Chennai (Madras)
1,223 reviews
Park Hyatt Chennai
#9 of 437 in Chennai (Madras)
1,123 reviews
Show Prices
Show Prices
Show Prices
Guindy East
Hilton Chennai
Hilton Chennai
#11 of 437 in Chennai (Madras)
1,583 reviews
Hyatt Regency Chennai
#31 of 437 in Chennai (Madras)
1,397 reviews
Royapettah
Taj Club House
Taj Club House
#18 of 437 in Chennai (Madras)
1,230 reviews
Show Prices
Show Prices
Show Prices

Been to The Leela Palace Chennai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Leela Palace Chennai

Address: M.R.C Nagar, R.A. Puram | Adyar, Chennai (Madras) 600028, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 437 Hotels in Chennai (Madras)
Price Range: $168 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Palace Chennai 5*
Number of rooms: 326
Official Description (provided by the hotel):
On the confluence of the Bay of Bengal and the Adyar river, The Leela Palace is Chennai’s first and only seafront city hotel, designed by John Gerondelis from Smallwood, Reynolds, Stewart, Stewart & Associates Inc. While the public areas, guestrooms and suites, Library Blu, Jamavar and Spectra have been designed by Jeffrey A. Wilkes, the principal designer of DESIGNWILKES, the art and embellishment has been done by Mrs. Madhu Nair, Director Operations and Design of The Leela Palaces, Hotels and Resorts. Drawn from the inspiration of Chettinad Dynasty, the architecture of the Palace Hotel exudes the regal and opulent style. Set on 4.8 acres of land, the 11-storeyed hotel features 326 rooms and suites. Equipped with world-class amenities, the meeting and conference centres are luxuriously and lavishly spread. Its close proximity to the central business district and local attractions and having a spectacular sea view on offer is sure to make the experience of our guests a very memorable one. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, getaroom.com, Agoda, Orbitz, Priceline, TripOnline SA, Cheap Tickets and Hotwire so you can book your The Leela Palace Chennai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing