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“Terrible Service”
Review of Raj Park Chennai

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Raj Park Chennai
Ranked #81 of 395 Hotels in Chennai (Madras)
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Terrible Service”
Reviewed April 2, 2013

I will never make the mistake of staying here again. The Front Office Executive Mr. Karthik is rude and doesn't know how to talk to a lady. I just asked for a 2 hours extension on the 4 am check out and he said no(24 hours check in check out system). He said he would charge me half day charge of Rs.3500 if I extended my stay for another 2 hours. Where do I go at 4am in the morning?
Even the Taj hotels are more accommodating with their check out timings. But asking a lady to leave at 4am? The occupancy at the hotel was clearly low and yet they were trying to fleece me.
At the time of check-in they had charged my card 1000 rupees more than the room rent for a day. At the time of checkout they refused to refund me saying that I should leave my bank account details with them and they will refund the amount to my account. After an hour of arguing with the Front Office staff and then calling the Front Office Manager early morning I got my money back.
For Raj Park Management- My room was 317, my check in was on 27th Jan 2013 and check out was 28th Jan 2013

  • Stayed January 2013, traveled on business
    • Value
    • Service
Helpful?
6 Thank annieaugustus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • German first
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English first
Melbourne, Victoria, Australia
1 review
Reviewed March 30, 2013

If you’re heading to Chennai on a mini break – couldn't recommend this hotel enough. Fabulous location, within a short walking distance to the shopping areas & a short ride to the marina beach. Breakfast was a good selection- hot and cold buffet of tasty food in the comfort of the diner style restaurant. There are also a few lovely restaurants nearby. The rooms looked recently renovated, clean and smells fresh every time we enter the room! It’s very reasonably priced also considering it’s location. The staff we met were extremely pleasant and couldn't do enough for us. In short all of us would be happy to stay here again.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mugambhika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed March 29, 2013

Returned to this hotel after about 2 years. The main impression was that nothing much has changed. The service was reasonably good but the room décor and overall appearance of the hotel indicates substantial fatigue. Breakfast is included in the room rent but the quality of the food was just as pedestrian as it was before. The main plus of the hotel is its central location and the fact that one can go to some better restaurants nearby. The hotel however itself would do well with a complete refurbishing.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atajus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
2 reviews
Reviewed March 28, 2013

The hotel is good, but can be improved on the service and cleanliness.
Good for a night stay. Location of the hotel is good. Fod was good. We had a conference and the arrangement was good. I liked the location of this hotel.


  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Joy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 24, 2013

The first time I stayed in Rajpark was in Dec 2010/Jan 2011. But mostly there has been a downside in every aspect. I arrived at 8pm and was immediately made to feel unwelcome by the attitude at the reception counter. The room looked tidy. However, should be little better lit. The washroom stinked of a pathetic smell, which i had to tolerate for 3 straight days. All i was offered was a room freshner. Food is average. Dont expect variety in preparation of different items. nothing to impress your tastebuds.Would recommend other hotels in the vicinity. Because this one did not shine out in any way. And despite a poor review (almost 2 months ago while checkout), i still have not heard from the hotel management. Icing on top of a cake.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank puneetpjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chennai (Madras) hotels

UK
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 9, 2013

For the price, this Hotel is fine for a few nights. Room was a good size and generally clean. Food was very good and well priced. The bar was a bit dingy, and for a Westerner, the smell of smoking has becone rather unpleasant since our bans in recent years.
So, overall, a reasonable stay, but with one major issue - we enquired about a taxi to Mahabalipurum, and were quoted rs. 5,100 - a call to F*sttr*ck and we got a metered cab that cost is rs. 1,200!!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CherylandRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 3, 2013

Good value for the money. Good location. Rooms/bathrooms clean and in good condition. Small, but decent pool that my son enjoyed. Staff friendly and helpful. The restaurant was good. Good option if you want a nice hotel but don't want to pay the big bucks.

Stayed March 2013, traveled with family
Helpful?
Thank davidgustaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Raj Park Chennai

Property: Raj Park Chennai
Address: 180 T T K Road, Chennai (Madras) 600018, India (Formerly Ramada Rajpark Chennai)
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Spa Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Raj Park Chennai 3.5*
Number of rooms: 118
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Also Known As:
Raj Park Chennai Hotel Chennai (Madras)
Ramada Hotel Rajpark Chennai
Ramada Hotel Chennai

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