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“Excellent Place. very clean, nice rooms” 5 of 5 stars
Review of Grand by GRT Hotels

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Grand by GRT Hotels
Ranked #13 of 372 Hotels in Chennai (Madras)
Certificate of Excellence
USA
Level Contributor
2 reviews
“Excellent Place. very clean, nice rooms”
5 of 5 stars Reviewed July 26, 2007

Excellent Stay. Compares to Hiltons and Sheratons in the US. this is better than some of the Sheratons I stayed in Chicago and PA. It reminded me of some of the Hiltons I stayed in US.

The food is a differant story. clean nice Restaurant but the quality of the food I have rate 4 on a scale of 10. Below average. One time I had to talk to the cook and have him replace the whole dinner.

If you are a clean freak then this is the place for you.

I also have stayed at Residency which is also good not not nearly as good as this.

  • Liked — Quiet very clean good quality rooms
  • Disliked — Food
  • Stayed December 2005, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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652 reviews from our community

Traveler rating
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    71
    14
    12
See reviews for
129
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Baguio
2 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed April 27, 2007

Though the hotel was somewhat pleasing...the staff, the food, the service was substandard. If you are from the the backwards classes this is for you, if not avoid. Rude and arrogant.

  • Stayed April 2007
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank DavidBaguio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
1 review
5 of 5 stars Reviewed April 22, 2007

The hotel has a good website with a excellent online booking service. The website is user friendly and contains all the required information.

  • Stayed April 2007
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank SatnarSathya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2007

Must stay that it really lives up to its 4 star rating but service and ambience was 5 star! Really great restaurant in house as well. Overall the rooms were spacious, clean and nice. The lobby was a also a great place to just hang out and relax. We stayed there for 3 nights and really enjoyed ourselves.

The staff were courteous and efficient at all times. After our previous experience at other hotels in Tamil Nadu during our 6 day trip we were pleasantly surprised with this hotel. Location is also perfect for shopping in Chennai. Would recommend it to anytime. Only drawback is the steep rates but then in India all good hotels seem to be charging sky high rates even with sub-standard service at times....

  • Liked — Service quality, ambience & cleanliness
  • Disliked — Price
  • Stayed May 2006, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank szn14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 17, 2007

The GRT Grand in Chennai was a good, clean, modern hotel in a good position. The lobby is large and spacious with two restaurants - a general buffet and an Indian speciality restaurant. The food in both were excellent - especially the Indian restaurant where the dishes were extremley tasty and some of the best we have had in India!

The rooms were clean and comfortable. The only drawback is that the hotel is in an Atrium shape thereby my room was quite noisy on occassions (people passing by, people in the lobby) as the sound travels through.

All in all a good hotel with excellent service, food and cleanliness!

  • Liked — Great food and business facilities (free wireless connection in my room!)
  • Disliked — Mainly a business hotel so lots of people are passing through on business.
  • Stayed March 2007
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
2 Thank WelshScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed March 9, 2007

I spent two weeks professionally travelling around India. GRT Grand Hotel definitely was the best of the several hotels I stayed at. Arguably, it is not very Indian but then, you can just look across the windows (my room was on the top floor) and behold the view of the city. Rooms are large, spotless, service is very friendly (albeit a bit - silently - pushing for tips), the buffet restaurant is nice and reasonably priced for such a hotel. Actually I liked Chennai, a hectic city during daytime, not really beautiful but enticing, paradoxically relaxing when compared with northern Indian cities. Yet the hotel's atmosphere is quite different from what you find in the surroundings and makes it a real haven to rest and work.

Helpful?
2 Thank gmt18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
1 review
4 of 5 stars Reviewed March 3, 2007

Hotel is excellent. I will stay there again and again. But the people who are in charge of booking hotel's tourist car (in the lobby) are not straight forward. We called from our room to rent a Ford Icon for 4 hours. They said it is available and the rate is Rs.750.00. When we went down to the lobby, the guy said that Icon is not available and he is arranging for a Tata Indica from an outside car rental agency. We agreed. When we asked the rate for Indica for 4 hours, the guy said "it is same as Icon..Rs.750". We could not believe this. Same rental charges for Icon and Indica? Indica should have lesser rate. That is what our previous experiences were. Since we were in a hurry, we had to agree. At the end of the 4 hours trip, we gave the driver Rs.750.00 in cash and he gave no receipt. We think the lobby guy and the car rental agency or its driver are hand in hand in this type of things.

Stayed December 2006
Helpful?
Thank simpletourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, August 22, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand by GRT Hotels

Property: Grand by GRT Hotels
Address: 120 Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Chennai (Madras)
#12 Luxury Hotel in Chennai (Madras)
#12 Family Hotel in Chennai (Madras)
#22 Business Hotel in Chennai (Madras)
#37 Best Value Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand by GRT Hotels 4*
Number of rooms: 133
Official Description (provided by the hotel):
GRAND by GRT Hotels, the best four star accommodations in India, has on offer the best possible lodging in town. With over 133 rooms of sheer luxury, GRT Grand provides rooms for the travelling executive at most affordable rates. Coupled with facilities such as in-house conference halls, convention centers and restaurants, we offer you our complete hospitality with a specially trained crew to make sure your stay with us is surely grand. ... more   less 
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Also Known As:
Grt Grand Hotel Chennai (Madras)

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