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All reviews excellent service t nagar pondy bazaar travel desk pleasant stay excellent hotel breakfast spread special mention room service special thanks excellent stay delicious food the heart of the city great experience courteous staff great hospitality rooms are spacious
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Reviewed May 24, 2021 via mobile

I am a duty doctor residing there for the purpose of COVID duty. The amazing staff and clean rooms made my stay comfortable and smooth.
wonderful accomodation with tasty food.
Although I would like to say unnecessary calls 3-4 days prior to know when will i check out can be on ur nerves. rest it was an amazing stay

Date of stay: May 2021
Trip type: Traveled on business
Thank Varun27071991
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Chennai GRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded May 24, 2021

Vanakkam and Good Wishes Dear Dr. Varun,

It was a pleasure to have you stay at Grand Chennai and we appreciate you sharing feedback of your experience on TripAdvisor.

We are pleased to read that the team looked after you with love and care from the beginning till the end of your duty.

Recognition from our guests, is perhaps the single biggest motivator for the ladies and gentlemen who work at our hotels. I have personally shared your appreciation with the entire team. Your compliments will mean the world to them. We also take this opportunity to thank doctors like you saving many lives and was pleasure to serve you.

Once again, thank you for your generous feedback and for motivating us.

The team and I, look forward to the pleasure of welcoming you back and hopefully, very soon.

Thank you,

Elango Rajendran,
Sr. General Manager
elango@grthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2021 via mobile

Stayed der for 1 week as part of work during covid..The place is really calm...Food was nice.. great hospitality...They take necessary safety measures and precautions.Staff were friendly and helpful..

Date of stay: May 2021
Trip type: Traveled solo
Thank 991sumim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Chennai GRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded May 24, 2021

Dear Mr. Sumim,,

Thank you for sharing such an outstanding review. It brings us tremendous joy to hear that your stay was one filled with luxury and perfection.

We are truly grateful to learn that you were happy with our product, services provided. At Grand Chennai, we are committed to consistently providing warm, efficient and discreet services to our guests and their appreciation and acknowledgement is always our greatest reward.

Once again, many thanks for sharing your experience and impressions, and we very much look forward to welcome you back soon!

Thank you

Elango Rajendran
Sr. General Manager
elango@grthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2021

I found my stay quite comfortable and the staff was prompt and supportive. The hospitality team at the Front desk, Room service were very courteous. Despite Covid19 regulations and restrictions they tried their best to be helpful to make stay comfortable.

Date of stay: April 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SukhpreetSodhi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Chennai GRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded May 24, 2021

Dear Mr. Sukhpreet,

Greetings from Grand Chennai by GRT Hotels & Resorts.

Thank you for choosing us to stay with us and sparing your valuable time to share your experience.

We are delighted to know that you enjoyed our accommodation. Grand Chennai offers an excellent opportunity to relax and unwind and we are happy to know that your overall experience was memorable.

At GRT hotels, we are committed to exceeding our guests' expectations at "every touch point". It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.

Many thanks again for taking the time to write the review. We look forward to welcome you back many more times at our hotel.

Best Regards,

Elango Rajendran
Sr. General Manager
elango@grthotels.com

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Reviewed May 19, 2021

Staff are friendly and co. Operative. Food is good and hygiene. Rooms are clean and sanitised. Room service staffs are polite and helpful. Hotel situated in a centralised place which is helpful in reaching any part of chennai easily.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank m_suresh_babu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Chennai GRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded May 19, 2021

Dear Mr. Suresh babu,

Greetings from Grand Chennai by GRT Hotels & Resorts.

Thank you for choosing us to stay with us and sparing your valuable time to share your experience.

We are delighted to know that you enjoyed our accommodation. Grand Chennai offers an excellent opportunity to relax and unwind and we are happy to know that your overall experience was memorable.

At GRT hotels, we are committed to exceeding our guests' expectations at "every touch point". It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.

Many thanks again for taking the time to write the review. We look forward to welcome you back many more times at our hotel.

Best Regards,

Elango Rajendran
Sr. General Manager
elango@grthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2021 via mobile

Excellent arrangements though we did not have the gathering we planned for due to pandemic. The food is very tasty and the service also was very good. The rooms are well maintained and sanitised. Over all - a five star experience.

Date of stay: May 2021
Trip type: Traveled with family
Thank RajaThiagarajan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Chennai GRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded May 19, 2021

Dear Mr. Thiagarajan,

We thank you for the kind of trust that you have on us which brought you back at Grand Chennai even during this pandemic.

We are overwhelmed by reading such a genuine feedback by our esteemed guests such as you. We at GRT are always committed to provide exceptional service each time to every guest and this is of course done by each of our enthusiastic team members. It is my pleasure to share your words of appreciation with the team at the hotel.

We are happy to learn that we were of your service and stood promising at every touch point. We understand that many of our services are not operational due to government restriction but still were able to live up to your expectations.

We are glad to have you as an ambassador of our hotel and welcome you back for many more memorable experiences.

Kind Regards,

Elango Rajendran
Sr. General Manager
elango@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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