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All reviews bazaar restaurant t nagar value for money pondy bazaar excellent service room service travel desk excellent hotel breakfast spread pleasant stay great ambience business hotel the heart of the city courteous staff excellent stay special mention coffee shop
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Reviewed 4 weeks ago via mobile

This hotel is near to amenities. You can shop at ease in the many shops in Pondi Bazaar, a five minutes walk from GRT. Teynampet metro station is also about 10 minutes walk.
Breakfast spread is simply wonderful.

Date of stay: January 2020
Trip type: Traveled with family
Thank shanthakumary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for choosing to stay with us at Grand Chennai and for sharing your experience on this forum.

We are delighted to know that you had a comfortable stay. Thank you for appreciating hotel property, its ambiance, and location. Our service philosophy " I Say Yes" encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful.

Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times.

Thank you,

Shivkiran
Accommodation Manager
shivkiran@grtgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Grand Chennai was the best place we stayed in during our holiday in India. The staff was exceptional, the service was excellent, the welcome and attention to detail was phenomenal, I will definitely visit again if I go to India

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank prisnaicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking time to review your experience of Grand Chennai on this forum.

It is delightful to know that you enjoyed staying with us and had an endearing experience of our hospitality. Your compliment for the hotel property, its design, location and facilities are accepted with genuine delight and gratitude.

Thank you for your review. We hope to have the pleasure of welcoming you back many more times.

Kind regards,

Shivkiran
Accommodation Manager
shivkiran@grtgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I think this hotel worth the charges they are charging dor a room. Best services, Best staff, friendly staff, good quality food, every facilty was great, gym was perfect & inside pool was great.
I will surely visit this hotel again.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jsarthak993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded 4 weeks ago

Dear Guest,

It was a pleasure to have you stay at Grand Chennai and we appreciate you sharing feedback of your experience on TripAdvisor.

We are pleased to read that the team looked after you with love and care from the beginning till the end of your trip.

Recognition from our guests, is perhaps the single biggest motivator for the ladies and gentlemen who work at our hotels. I have personally shared your appreciation with the entire team. Your compliments will mean the world to them.

Once again, thank you for your generous feedback and for motivating us.

The team and I, look forward to the pleasure of welcoming you back and hopefully, very soon.

Thank you,

Shivkiran
Accommodation Manager
shivkiran@grtgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Clean good smelling spacious room. The best breakfast buffet spread. Lots of complimentary drinks sweets fruits given during our stay.
Not to mention very polite and helpful staffs who does their work genuinely without expecting or requesting for tips.
We also got a complimentary birthday cake!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank kalpana5185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking time to review your experience of Grand Chennai on this forum.

It is delightful to know that you enjoyed staying with us and had an endearing experience of our hospitality. Your compliment for the hotel property, its design, location and facilities are accepted with genuine delight and gratitude.

Thank you for your review. We hope to have the pleasure of welcoming you back many more times.

Kind regards,

Shivkiran
Accommodation Manager
shivkiran@grtgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Food and service was great and on point. Naveen and Dhiraj was very helpful and agreeable to our every request. they were very thoughtful as well. Drinks was cheap and good. We feedback that the food was too salty and they returned with the exact order re-done. This kind of initiative was very much appreciated.

Date of stay: January 2020
Trip type: Traveled with family
Thank Dawnggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for choosing to Visit Steam & Whistles and we appreciate your time to share feedback of your experience on TripAdvisor.

We are elated to read your review and to note that the team looked after you and ensured that you were comfortable.

Recognition from our guests is perhaps the single biggest motivator for our team who put in a lot of effort to look after our guests. Your appreciation for Dhiraj & Naveen will inspire them & the team to always put in their best efforts.

Thank you once again for your generous feedback. The team is so happy!

Best regards,

Shivkiran
Accommodation Manager
shivkiran@grtgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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