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Grand Chennai by GRT Hotels
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Reviews (1,149)
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All reviewst nagarvalue for moneypondy bazaarbusiness hotelroom serviceexcellent serviceexcellent hotelbreakfast spreadgreat ambiencethe heart of the citytravel deskexcellent staynon vegmodern amenitiescomfortable staycoffee shopbusiness trip
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Reviewed September 24, 2012

Stayed here for 2 nights... the service rates among the best i have encountered anywhere in the world ... right from check in to locating and keeping safely an item i had inadvertently left behind , the service was consistently warm, effective and prompt .
However the room was very disappointing ,.... rickety furniture, and muddy water in the hot water pipes was totally not in keeping with the grand entrance lobby . Though the housekeeping staff responded promptly to the issue of muddy water ... they could do little but let it run until it cleared....and the problem was rather repetitive...
The breakfast buffet was very good.... but the food served when i ordered in room dining on both nights was below average and considering the 5 star prices., a big disappointment.Would recommend a drink at their bar tho.. excellent service.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rohan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded November 5, 2012

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

We stayed at the GRT Grand just for a night but were totally overwhelmed by the warmth and promptness of service. The location of the hotel, to start with is superp with relation to the places to be visited in Chennai and the Pondy market is practically at a stone's throw too! They were very quick in service,extremely polite and the breakfast spread (compilmentary for both kids though they are practically teenagers) was a smorgaboard! The extra beds were comfortable and compilmentary again :). Highly recommended!

Room Tip: We stayed in the Deluxe Suite..excellent,very spaciuos with two bathrooms and teo LCD TVs it made our life very easy for our fa,ily of four.
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank familytraveller7771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded November 5, 2012

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 984096428

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

I had a nice stay at this hotel. Very friendly staff, clean rooms and the general area was very nice. It made my business trip a very pleasant one. Highly recommend this place. Business, solo, or family travelers will find it very accommodating. Rahul.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank singh_is_king_Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded November 5, 2012

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 984096428

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

I stayed here for 4-nights in Sep'12. Right from reservation upto the smallest attention to details, everything was superb. My only complaint was that I missed the live performance at the Azulia - a Mediterranean restaurant. Location was very good. T Nagar is a centralised location in Chennai. The staff were very humble and receptive to your needs. Wi-Fi was excellent and complimentary

Room Tip: Book as early as possible for the best rates. Book over phone to negotiate better
  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KunalBanerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded November 5, 2012

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 984096428

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2012

Stayed for three nights at GRT Grand, T Nagar in their club room. The first thing one notices is the grand lobby and the capsule lifts. The hotel's location is very convenient to the business traveller and connects one fast with main business centres, malls, local markets and airport.

The checkin and checkout were hassle free and fast and the staff very courteous. They granted us 4 p.m. late checkout without any fuss. The rooms were clean and beds very comforatble.The foot massager in their room was very useful after a hectic working day. The full day restaurant next to the lobby serves complementary buffet breakfast and has got a very good spread.

The travel desk is expensive and not value for money (not a surprise) and it is better to take call taxi's (Fast Track taxi's might be a good option).

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jkoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded November 5, 2012

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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