Taj Coromandel has been strongly recommended by fellow colleagues, hence the choice for my first trip to Madras. I was stranded at the airport for about 30mins cause the airport transfer arranged prior did not show up. Called up the hotel and the issue was swiftly resolved by Duty Manager Mr Deepak with activation of his back up plan.
Welcomed by Mr Deepak with a sincere apology after arriving at the hotel. He requested for copy of the airport transfer confirmation email so that he can see to the bottom of it. Thanks for waiving the airport pick up charge from my bill, appreciate your efforts to honour the gentlemen agreement.
Also not forgetting the friendly Trident Hotel representative in the airport who is eager to help. Upon knowing I couldn't find the Taj Coromandel representative, he quickly made calls and assured me someone is coming my way. Really appreciate your kindness to help.
Escorted from the grand hotel lobby to my room by very friendly Charity.
Check in was done in the room by Charity who patiently take note of all my requests during the stay including my morning wake up call and office transfer timing.
Taj Coromandel may appear dated but it's kept well maintained in all parts. The room is set up with lush of art works, timber flooring and lotsa upholstery. Housekeeping team did a great job in keeping my room clean and tidy, thanks to Prasanth and Soban. I smelled nicotine on my sheets one of the nite so I made a request for sheet change next morning. Not only was the sheet changed the next day, it came with an apology note and small token gift.
The pool set out in the lush garden is so appealing for a dip. Also checked out the sauna and steam room which is generous with space with high standard in cleanliness.
Breakfast choice at Anise was aplenty and the friendliness and attentiveness of Priyodip and other waiters made you feel home. Impressed with his attention to details on my daily order of English Breakfast tea, pan cakes and sunny side up.
Tried in room dining when I was on lazy mode, foods taste great and service was prompt. Been surviving at work with lunch box from the hotel during the week stay, sandwich is decent along with crisps. Had drinks with colleagues at Chipstead on two nights, service was good but amused they have no coke to go with rum.
Fine dining experience at Golden Dragon is the best with Chinese cuisines which reminds me as though I'm in Hong Kong. Great ambience with immaculate service. Love the selections of Chinese tea.
Overall a great experience of Taj hospitality at Coromandel which marked my first ever visit to Madras a memorable one. Looking forward to call Taj Coromandel home again in Madras.
- Official Description (provided by the hotel):
- Offering a fusion of rich South Indian design and classic elegance, the Taj Coromandel has been a landmark of fine living and hospitality in Chennai for the past four decades. Named after the Coromandel coast, the Hotel presents an urban oasis of bespoke experiences for both business and leisure guests, with attentive service and state-of-the-art facilities. ... more less
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- Also Known As:
- Taj Coromandel Chennai Hotel Chennai (Madras)
- Taj Coromandel Hotel