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“unimpressive - This hotel leaves you with little to remember.”
Review of The Park Chennai

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The Park Chennai
Ranked #48 of 397 Hotels in Chennai (Madras)
New Delhi, India
Level 5 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“unimpressive - This hotel leaves you with little to remember.”
Reviewed November 30, 2012

I stayed in the park for three days during a business visit to Chennai in November.
First thing - The location is in central chennai beside the gemini flyover. But the traffic situation is so bad that to get to this hotel itself takes huge time- though this is no fault of the hotel itself.

Now for the review.
The check-in experience was bad. The assistant at the front office gave the wrong code to the key of the room. I had to go back to the reception and get it sorted.
Next the room itself though well made was very smelly (odor from the carpet). I had to call the room service to spray room freshners.

I was glad that the trip was over quickly since I spent most of the time outside.
This hotel leaves you with little to remember.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbequinox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, December 12, 2012
Thanks for your feedback. Our location infact is our biggest strength. Being in the hub however does have its little disadvantages like traffic congestion. Sorry about the wrong code fed into the key and also about the odour in the room. Our housekeeper has removed the floor rugs that sometimes get affected by Chennai’s humid air. Hope to have you over with us for a better stay soon.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (327)
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Doha
1 review
Reviewed November 22, 2012

Four Star Hotel Rating - who assigned the rating?
I stayed three nights at the Park Hotel which had been arranged by Company Travel Agent.
I paid for three nights, although I actually used the room for full for 1 night, due to travel and work schedules.
There was power tools used at night (up to 22HR00) and night club music was heard one night.
The room I had been given should never have been released and used by guests for hygienic and safety reasons. I could only attach three photos in this site, but I have more for those who are interested.
I have informed my travel agency with the attached photos and advised this hotel not be recommended to business guest like my self.
Werner Hennies

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Werner H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chennai (Madras) hotels

Kuala Lumpur
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 19, 2012

Recently, I stayed in The Park Chennai. Being a hotel in Chennai, Tamil Nadu, India, I expected the hotel to serve variety of Indian food. To my surprise, they only had 5 to 6 Indian varieties on their breakfast buffet table. It was the same menu on Diwali day as well. Every time, we go down for breakfast, we have to request for the cutlery, butter, jam, etc. By right, it should be readily available on the dining table. More than ample time is taken to deliver food and beverages. One other point to note is the cleanliness. The rooms can be much more cleaner especially the bathroom. I always feel disgusted to use the bathroom. Something i not right there. There should be a hand bidet fixed next to the toilet bowl to wash the necessary parts after doing "business". The only place to wash ourselves is the bath tub. Even if I use the toilet roll to clean up, I still have to use the bath tub to wash off eventually. Cleanliness and hygiene is question mark.

Room Tip: Rooms are the same.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, November 20, 2012
Please accept our apologies for the experience you had at our hotel. We do hope you will have a better stay next time. Do call in before you arrive or send me a mail on my personal ID @ lherbert@theparkhotels.com and it will be my pleasure to serve you better.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 5 Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 8, 2012

Nice business hotel at centre of the city. Conveniently located near the business and commercial district. Have stayed many a times during my business visits to chennai. Breakfast and the service is very good. Staff is very helpful and friendly. I love to stay here.

  • Stayed August 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Debnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, November 19, 2012
Thank you so much for your positive comments. Very delighted to know that you liked our Hotel and staff. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 6, 2012

Very friendly staff and great service. The location is perfect if one is travelling for an interview with the US consulate. It is also in the heart of Chennai. The food is good and the options for the breakfast buffet are fantistic.

The hotel is a converted from a film studio and has a lot of posters and photographs of Gemini films in every floor. The rooms have a lot of glass on 2 sides of the room. Very clean rooms.

Was there for 3 days with family and the hotel staff made the stay a pleasure, right from the bell boys, the reception and the restaurents staff.

The hotel is definitely crowded with regulars and guests which is a positive indicator for both food and stay.

Very enjoyable stay.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhruv86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, November 19, 2012
Thank you very much for having chosen us to stay with during your visits to Chennai and for the positive and encouraging remarks about our hotel and staff. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 6, 2012

This hotel deserves all the accolades it gets. Really good food, really good location in the heart of the city, and really cool architecture make it one of the most happening places in the town. However, what really sets it apart is the amazing service. Everyone, from the chefs, to the bellboys, to the maintenance staff, to the drivers, to the staff at front desk, all of them conspire (!) to make sure you will never again think of another hotel to stay in. I thank their wonderful staff, and look forward to my next visit!
The only grouse one might have about the hotel is the fact that the room sizes are a little small. So, if you are planning a family trip, you could potentially find better options at cheaper prices elsewhere!

Room Tip: Suites are numbered 1 & 6 on each floor. 1 are larger, since a lot of space in suites numbered 6...
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, November 13, 2012
Thank you for your appreciative words of our staff , quality of restaurants, and rooms, this is indeed very flattering. It gives us great pleasure to know that we have pleased you with all our services at the hotel. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 5, 2012

The stay was pleasant and the room is excellent. The breakfast is sumptuous. The package is value for the money I paid. The location is ideal for business purposes. People who want to visit old chennai heritage sites, the location of the hotel is ideal too.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KhajaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, November 13, 2012
Thank you for your positive comments on our hotel. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Chennai

Property: The Park Chennai
Address: 601 Anna Salai, Chennai (Madras) 600006, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Chennai (Madras)
#37 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park Chennai 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
The Park Chennai is in the heart of the city’s vibrant business district. The hotel’s decor is influenced by the very foundation it stands on – the former premises of Gemini Film Studios, renowned for producing some of the most influential heroes and heroines the country has known. The dining and bar facilities at this hotel are amongst the best that the city offers. Six-O-One, the hotel’s 24 hour offers a mix of Indian and International cuisine while the Leather bar and Pasha are perfect options for elite party-goers. The cutting edge technology features coupled with world-class service standards make this hotel a perfect destination for both business and leisure travelers. ... more   less 
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Also Known As:
The Park Chennai Hotel Chennai (Madras)
The Park Hotel Chennai
The Park Hotels Chennai

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