Had two back to back stays from Feb 2nd to 4th and then again from Feb 6th to 8th. Could not change the 2nd stay as all the Hotels in that area during that dates were completely sold out. Stay at Le Royal Meridien Chennai was mediocre at best. Staffs were too lazy and have no training regarding SPG rules. Staffs don't even know SPG Elite benefits apply for all types of stays(whether paid or award stay). Coffee maker was not working and had to wait 2 hours and 3 calls to the front desk and house keeping to make it fixed. Staff won't honor the advertised benefits until I show them their fine prints. Room needs renovation, Beds were too hard and don't belong to the Le Meridien standard. Towels looked so dirty I used my own towel. Tried restaurant foods and both Cilantro and Kebab house were terrible.Prices were way too expensive. It has become a fashion in India to over charge for everything at 5 star hotels but not give any service that were expected from a 5 star hotels. Overall never felt like staying at a SPG group hotel, felt like a motel 8 with a big lobby. Try the new Sheraton in Chennai or even Park Sheraton, they are much better than this one.
- Official Description (provided by the hotel):
- Very close to the airport and to several commercial landmarks and strategically located in Chennai’s prime business district, Le Royal Meridien Chennai exudes grace and charisma offering a promise of unrivalled hospitality.Le Royal Méridien Chennai features meeting and banquet space for up 1,500 guests, five restaurants and bars, a state-of-the-art fitness centre, and a splendid outdoor swimming pool with whirlpool. A travel desk is in the hotel’s lobby assists guests as they experience the sights of Chennai, including the Marina Beach, temple architecture, a vibrant theatre scene, and a five week-long Music Season, one of the world’s largest cultural events. ... more less
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- Also Known As:
- Le Royal Meridien Chennai Hotel Chennai (Madras)
- Le Royal Meridien Beach Resort & Spa
- Chennai Meridien