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“Good business hotel close to the airport”
Review of Trident, Chennai

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Trident, Chennai
Ranked #9 of 394 Hotels in Chennai (Madras)
Certificate of Excellence
Zurich, Switzerland
Level Contributor
123 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Good business hotel close to the airport”
Reviewed January 22, 2013

The hotel is located at a 10 min drive from the airport (though current construction activities might delay your trip quite a bit). The hotel arranges free transfers to/from the airport. Staff are friendly and competent; both check-in and check-out were a lot faster than at most other Indian hotels. The rooms are nice and clean and come with the usual amenities (TV, airconditioning, safe, alarm clock). There's a bar in the hotel which serves some tasty snacks as well as two restaurants. One of them serves surprisingly good pizzas, the other is more focused at local foods of high quality, but also a tad overpriced. I did not try the pool in the garden of the hotel. The rooms are well sound-proofed and you'll barely be able hear the airplanes flying over the hotel. There is no free WiFi (1 hr is free per stay). I hate this practice of charging the guests who already pay a good price for the room for an extremely minor service such as WiFi-use, but it is unfortunately very common, especially in business hotels. Breakfast is served close to the lobby and gives a decent choice of English, continental (strangely no orange juice?!) and Indian breakfast options. All in all a very decent hotel for a business stay.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 23, 2013
Dear Guest,

Greetings from Trident, Chennai.

Thank you for reviewing us on TripAdvisor.

It gives us immense pleasure to know that you have enjoyed your recent stay. Your feedback is very important to us. It encourages us to do extremely well and surpass our guest’s expectations.

I would definitely share your feedback with my team. I have made note of your feedback on the internet. I would wish to inform you that we do have ‘Business Travelers Plus Package which is inclusive of internet. May I request you to write to me amit.khare@tridenthotels.com to book your room for your future visits.

I am looking forward to the pleasure of your continued visits.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Corsham
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 22, 2013

We stayed here for our first night, and then travelled around staying in some fabulous hotels. However we agreed at the end that there had been something very special about the Trident which made it our favourit. Admittedly we were only there for a really short time, but the smiles of the staff and the breakfast will remain forever in our memories.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caraCorsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 23, 2013
Dear Guest,

Greetings from Trident, Chennai.

Thank you for reviewing us on TripAdvisor.

It gives us immense pleasure to know that you have enjoyed your recent stay. Your feedback is very important to us. It encourages us to do extremely well and surpass our guest’s expectations.

I would definitely share your feedback with my team, for whom it would be a tremendous source of inspiration.

I am looking forward to the pleasure of your continued visits.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 22, 2013

Great cozy hotel with a boutique feel. Small enough to feel at home with a personal touch and all the needs of the business traveller. Lovely pool, small but well fitted gym and a super spa too.very close to the airport.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 23, 2013
Dear Guest,

I thank you for sparing your valuable time to review us on TripAdvisor.

It was indeed a pleasure having you stay with us during your recent visit to Chennai. I am glad to know that you have enjoyed your stay with us. I have shared your feedback with my team.

Looking forward to welcome you back to Trident and Chennai.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 21, 2013 via mobile

I have visited this hotel many times during the last seven years, traveling mostly for business but also for leissure.
It was always a good hotel: elegant, clean , good service , good food!
I especialy like to take a bath in the outdoor swiming pool in the back garden and sometime to have a masage in the small spa!
It is also great to stay next to the airport ...especialy with the India trafic and in our days , with so many public work in progress in Chennai!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnaMariaCristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 21, 2013
Dear Guest,

Greetings from Trident, Chennai.

I thank you for sparing your valuable time to review us on TripAdvisor.

It was indeed a pleasure having you stay with us during your recent visit to Chennai. I am glad to know that you have enjoyed your stay with us. I have shared your feedback with my team.

Looking forward to welcome you back to Trident and Chennai.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 20, 2013

Overall experience was good. Hotel is very close to the Chennai airport, the staff was extremely courteous, nice clean rooms and good options of both Indian and International cuisine. I infact had all the 3 meals in the hotel - both room service and multi cuisine restaurant (Cinnamon), food was awesome loved the flavors and authenticity

I hired the hotel cars for my travel in the city and the drivers were really courteous and helpful. Its a good hotel for short business trips and saves you from missing you flights due to crazy Chennai traffic :)

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanchit04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 20, 2013
Dear Guest,

I thank you for sparing your valuable time to review us on TripAdvisor.

It was indeed a pleasure having you stay with us during your recent visit to Chennai. I am glad to know that you have enjoyed your stay with us. I have shared your feedback with my team.

Looking forward to welcome you back to Trident and Chennai.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gujarat, India
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 20, 2013

Not a very professional service and the staff was full of trainees, even at the reception desk. Rooms were OK. There was a stink of stale air in the room which put us off. The breakfast spread was good though.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank indiantraveller61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 20, 2013
Dear Guest,

I thank you for sparing your valuable time to review us on TripAdvisor.

It was indeed a pleasure having you stay with us during your recent visit to Chennai.

Your feedback on some shortfalls at our hotel was of great concern to me. I have made note of your feedback in detail. Please accept my sincere apologies for the inconveniences caused to you. I have personally taken up these issues with my team and have addressed it with due seriousness.

I assure you of a positive change on your next visit. Looking forward to welcome you back to Trident, Chennai.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raipur, India
1 review
Reviewed January 19, 2013

It's very nice and convinient place to stay in Chennai. Offers everything required for work, meetings, presentation and after the days work a nice workout and spa followed by dinner at Samudra is wonderful and recharging for the next day.

Excellent hosts.

Room Tip: If your slepp is very delicate, ask the rooms on the pool side.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chhattisgariha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, January 21, 2013
Dear Guest,

Greetings from Trident, Chennai.

Thank you for reviewing us on TripAdvisor.

It gives us immense pleasure to know that you have enjoyed your recent stay. Your feedback is very important to us. It encourages us to do extremely well and surpass our guest’s expectations.

I would definitely share your feedback with my team, for whom it would be a tremendous source of inspiration.

I am looking forward to the pleasure of your continued visits to Trident, Chennai.

Warm regards,

Amit Khare
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Chennai

Property: Trident, Chennai
Address: 1/24 G.S.T Road, Chennai (Madras) 600027, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chennai (Madras)
#6 Spa Hotel in Chennai (Madras)
#7 Family Hotel in Chennai (Madras)
#8 Business Hotel in Chennai (Madras)
#8 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Trident, Chennai 4*
Number of rooms: 167
Official Description (provided by the hotel):
An oasis of warmth and luxury environs, our hotel, Trident, Chennai welcomes you with its elegant, low-rise design spread over five lush acres of verdant gardens. The 167 luxury rooms and suites , tastefully appointed in muted and earthy tones, combined with handcrafted furniture and convenient amenities, are designed to make you feel at home during your stay with us. Trident, Chennai is situated just 3 kilometres from the airport and 12 kilometres from the railway station. ... more   less 
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Also Known As:
Trident, Chennai Hotel Chennai (Madras)
Chennai Hilton

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