Disclaimer: I couldn't say too much about this stay because we were very kindly put up in it by a friend's family for a wedding. If I was paying, I would have been MUCH more vocal.
The WORST thing that happened- we would lose hot water a few times. But not only that, the water coming out was BROWN and had sandy dirt and what looked like feces (It would gather in the tub). Quite unbelievable- I flipped out and called the maintenance guys. The hot water came back after 15 minutes or so and it cleared up but STILL- I had to get ready for a wedding so I had to take a shower but I was never so grossed out in my life!
The WEIRDEST thing that happened to me was one of the staff asking me to fill out a questionnaire about my stay as we were checking out. OK that's fine- but she literally looked over my shoulder the entire time as I was writing and was pointing and asking questions. That made me feel quite uncomfortable.
Laundry: super cheap and quick. But be sure to remove the newspaper or it will stain!
Location: This place is NOT in proper Chennai so you are quite far from the sites
Staff: Maybe it's because of the location that they don't get a a lot of business travelers, but the level of english ability was not sufficient. We had some MAJOR communication issues.
Room service: We tried to get it one time and the line just rang and rang. I called the front desk and they said they would have someone call us. They never did.
Breakfast: Definitely the highlight of the stay. Lots of options, a nice dining hall, good service.
Coffee shop: Don't be in a rush to order, get your order or pay- it was all painfully slow.
Bar/club: Closes at 11 and they give you a ridiculous amount of free snacks (4 full plates?). Nice to be able to get a drink...
Service: Everything was "no problem" but was seemingly always a problem. We were asked to go sit on the couch a few times but they then seemed to forget about us.
Rooms: Decent sized....beds were clean but the rug, couch, curtains and bathroom were very stained and dirty. Really quite gross- the dirtiest place I have ever stayed in. The shower tiles were pink moldy and you did NOT want to look behind the sink faucet. Plus they put us in a SMOKING room- just terrible.
Elevators: Extremely slow- for some reason once you FINALLY got in one, it would randomly stop at floors where no one was waiting, delaying you even more.
Cleaning service: THIS was the other only good thing about my stay. I had a super nice cleaning lady that graciously and meticulously helped dress me in my Sari 3x. I wish I could have taken her home with me...
I will say that I don't think all of the other rooms were as bad as ours because I was able to peek into one and it was MUCH better. I don't know how much our hosts paid for our room but it was way too much. :(
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Booking.com, Hotel.de and HotelQuickly so you can book your Ambica Empire reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ambica Empire Hotel Chennai (Madras)