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“Once you got pass the front entrance..........”
Review of BKR Grand Hotel

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BKR Grand Hotel
Ranked #273 of 398 Hotels in Chennai (Madras)
Melbourne, Australia
Level 5 Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Once you got pass the front entrance..........”
Reviewed September 10, 2013

We checked into this hotel, the first thing we noticed was the lack of organisation, welcome. Or friendly smile. The people on reception were unfriendly and unhelpful. The. Rest of the time I went to reception it was severely under manned, so it was even worse. We stood there for some' minutes totally ignored.
The rooms were just average, although bathroom toilet area was dirty. The bed was very comfortable however.
The worst problem was we had a complimentary breakfast, which was actually at the restaurant next door. The food was totally Indian, because it was a vegatarian restaurant not even an egg. The place it self was dirty, our arms stuck to the tables. The waiters threw the cups,
plates etc at us on the tables. The waiters were so rude and barely bothered to do more than a grunt. The entire meal time was a dreadful experience, once again no one bothered to give so much a smile.
The. House keeping staff were also very rude. Cannot understand these people, in the hospitality industry it's all about people.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trishwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
putrajaya, malaysia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2013

I booked through online according to the review in tripadvisor. overall great! the staf are freindly and helpfull. The room are nice and clean. perfect location where u can connect to shopping complex in walking distance. Really value for money and recomended!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank min_mohammed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 29, 2013

I stayed in the hotel in July. Found the bath room in bad condition with phlegm found on the floor on my first shower, really disgusting. Toilet smelt of moth balls, room too. Tendency to put moth balls all around the room. Bed sheets were yellowish, not sure how clean it was.
Breakfast was at the basement tucked in a corner with not much variety. Discothque blares loud music on Saturdays, no good night sleep.
Overall not a good choice of hotel.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Dodo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chennai (Madras) hotels

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level 3 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 19, 2013

We stayed from 9/8 till 11/8 .Overall, value for money, convenient location, good choice of tasty food selection at the rooftop restaurant. Ground floor restaurant needs improvement. Breakfast spread was very plain & the same all 3 days we stayed there.The front desk staff was friendly and helpful too...the only thing would like to highlight is the Sheets and towels were dirty.Stay here if you intend to shop till you drop!

Room Tip: Higher Floors are better
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suji L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 11, 2013

Stayed in this hotel on 8th-10th August 2013.Perfect location for shopping and a clean room.Food was good,loved it very much especially the coffee.Same variety of b'fast on both days,however nothing to fuss about.Will definitely go back in future.And not to forget friendly staffs and room service was prompt.Stay here if you intend to shop till you drop!

Stayed August 2013, traveled with family
Helpful?
3 Thank Girbashini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 8, 2013

I staid in this hotel for three nights. On first sight the hotel looks great, rooms look very nice and it is in the middle of the Indian shopping district, however, everything that has to do with service in this hotel really sucks. Sheets and towels were dirty, found an occasional cockroach, had enough of the breakfast after just looking at it, and when asking for new sheets or something else they just said "OK we will get it fixed", but nothing happened. This is really a shame because these are just simple things to fix.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Stefan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nibong Tebal, Pulau Pinang, Malaysia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

The hotel is located near to shopping malls. Frm this hotel we can see the real situation of chennai. The Staffs are very good , polite and they can speak good english. The food is really nice. Vegetarian food and non-veg as well is very tasty . And the most importent thing is the SPA on the top floor provide very good service.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Parvathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BKR Grand Hotel

Property: BKR Grand Hotel
Address: No: 71 Usman Road | Sarojini Street, T Nagar, Chennai (Madras) 600017, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #273 of 398 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BKR Grand Hotel 3.5*
Number of rooms: 125
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