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Reviewed 3 weeks ago via mobile

We have two day event at ITC and used all banquet halls. The banquet staff and the service staff were very helpful. Few people who helped us were Jayasurya, Santosh, Nivash. Will definitely recommend.

Date of stay: January 2020
Trip type: Traveled on business
Thank 952prabhakark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai - a Luxury Collection Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste!

I would like to take this opportunity to thank you on behalf of everyone at ITC Grand Chola for sharing your encouraging feedback.

We are delighted to know that you enjoyed your event with us and our hospitality and services. The team is delighted to receive your feedback.

It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon!

Warm Regards,
Kuldeep Bhartee
Area Manager - South, ITC Hotels &
General Manager, ITC Grand Chola - A Luxury Collection Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Amazing staff, so helpful and friendly and they really knew how to give excellent customer service. Breakfast was good, decent selection. Choice of restaurants in the evening was good especially the Chinese / Asian fusion restaurant which was top quality.

We stayed in a serviced apartment as travelling with kids. While it was very spacious and comfortable it was not as well maintained as the rest of the hotel and the furniture was not as plush (although the rest of the hotel is top quality). For this reason I’m giving 4 stars rather than 5.

Would definitely stay again next time I’m in Chennai.

Date of stay: January 2020
Trip type: Traveled with family
Thank worksavetravelrepeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai - a Luxury Collection Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,
Namaste!

Thank You for sharing your valuable and wonderful feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience.

We are delighted to know that you enjoyed your experience with us, and our hospitality and services! We have taken your concerns into consideration and will rectify the same at the earliest. The team is humbled by your kind words of appreciation.

It was a pleasure to have you with us and we will sincerely look forward to welcoming you back soon!

Warm Regards,
Kuldeep Bhartee
Area Manager - South, ITC Hotels &
General Manager, ITC Grand Chola - A Luxury Collection Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

First thank you because its not ACT conference its big our company celebrating we have done 1.5 million happy customers celebrations but our Tamilnadu team enjoyed because of ITC Grand chola the banquet 1000 people are meet in same place had enjoyed food and service the food was excellent and place was neat and clean . Thank u all the whole team taking care our function . Specially Banquet Team .

Date of stay: January 2020
Trip type: Traveled with friends
Thank Jaidheena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai - a Luxury Collection Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste!

I would like to take this opportunity to thank you on behalf of everyone at ITC Grand Chola for sharing your encouraging feedback.

We are delighted to know that you enjoyed your event with us and our hospitality and services. The team is delighted to receive your feedback.

It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon!

Warm Regards,
Kuldeep Bhartee
Area Manager - South, ITC Hotels &
General Manager, ITC Grand Chola - A Luxury Collection Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Very enjoyable day with all Tamilnadu Team it was wonderful experience we had all meet in one place @ ITC Grand chola The banquet Place was wonderful the way they originated the food service it's wonderful all our team had very good food and hot also thank u all banquet Team who all done the event as grand celebration .

Date of stay: January 2020
Trip type: Traveled on business
Thank Tanveerraza143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai - a Luxury Collection Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,
Namaste!

Thank You for sharing your valuable and wonderful feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience.

We are delighted to know that you enjoyed your experience with us, and our hospitality and services! The team is humbled by your kind words of appreciation.

It was a pleasure to have you with us and we will sincerely look forward to welcoming you back soon!

Warm Regards,
Kuldeep Bhartee
Area Manager - South, ITC Hotels &
General Manager, ITC Grand Chola - A Luxury Collection Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Itc grand chola defines the epitome of beauty and elegance
Recently i had attend a event marvelous food and,such a great ball room, the pillared of banquet halls were as grand a palace, ball room staffs are all excellent with their Namaste style and smiley.
All the arrangements are good

Date of stay: January 2020
Trip type: Traveled on business
Thank Muthushanmugam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai - a Luxury Collection Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste!

I would like to take this opportunity to thank you on behalf of everyone at ITC Grand Chola for sharing your encouraging feedback.

We are delighted to know that you enjoyed your event with us and our hospitality and services. The team is delighted to receive your feedback.

It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon!

Warm Regards,
Kuldeep Bhartee
Area Manager - South, ITC Hotels &
General Manager, ITC Grand Chola - A Luxury Collection Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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