I am staying at the hotel right now, the building and architecture are both striking, the service though is truly lacking, the word that comes to mind is "callous". The rooms are very clean as one would expect, they are not spacious though. Bathrooms on the other hand are superb.
- Official Description (provided by the hotel):
- Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more less
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