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Radisson Blu Hotel Chennai City Centre
Ranked #28 of 400 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed November 4, 2013 via mobile

Stayed @ Radisson blu city center for 2 nights recently.Despite being located right by a really busy road,the hotel succeeds in isolating one in a tranquil paradise like environment befitting it's name.On arrival I was warmly welcomed and been informed that I have been upgraded as am an member.The attitude at the front staffs was really great and I was escorted to the room with a quick description about the facilities of the hotel which is really required for all customers.Very good spread at the breakfast buffet,Internet speed was excellent ,the staff were very polite and attentive at all the times,if you requested for something not only will they bring it immediately,they would also remember to bring extras for you on the next occasion without being asked again.Housekeeping was outstanding and always when am back late in the evening I c the room as fresh as a new seems no body had stayed before ,excellent maintenance of the rooms and spacious too.Perfect hotel in Chennai city when you go on your business trips.Definitely will stay back again ........

Stayed: October 2013, traveled on business
1  Thank Reviews304556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded November 6, 2013

Thank you for your feedback. It is our constant endeavour to ensure that our guests have a memorable stay. I am glad that you enjoyed your stay at Radisson Blu City Center. Looking forward to welcoming you back - Pankaj Katyal - General Manager

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Reviews (741)
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583 - 589 of 741 reviews

Reviewed November 1, 2013

Went for a short anniversary trip to chennai to get out of the city. I was pleased by the hospitality that i received. Once they figured that we were only a couple they just asked us to wait for a few minutes and gave us a grand welcome with welcome drink and cold towel. The rooms are just breathtaking and amazing for the price you pay. Though it is far away from airport but good if you want to stay at the city hotel. It has a brilliant swimming pool on the terrace of the hotel with a brilliant kabab place on the roof. A good weekend getaway to a commercial place.Excellent staff with smiling faces in front desk and lively atmosphere where we felt that we are at home and celebratiing our anniversary.Overall Radisson Blu cheers and would definetly be back.

  • Stayed: October 2013, traveled as a couple
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1  Thank Frankie007944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded November 3, 2013

Thank you for your feedback. It is our constant endeavour to ensure that our guests have a memorable stay. I am glad that you enjoyed your stay at Radisson Blu City Center. Looking forward to welcoming you back - Pankaj Katyal - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

Stayed for a week and was met by a team of staff who are willing to go out of their way to make everything possible and comfortable.
Traffic is not as bad but the taxi service from the hotel is overly expensive. Try other local cab companies if you must use a cab.
There are several malls around the hotel and its generally safe.
Meet the Oasis Staff - they are the most friendly and accommodating!!
The showers are walk in, no bath tubs
in general - based on Indian standards - this is a hotel i will definitely return to

Room Tip: please ask for rooms on higher floors and if you can afford - move to the business suites
  • Stayed: October 2013, traveled on business
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1  Thank bagengo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded November 3, 2013

Thank you for your feedback. It is our constant endeavour to ensure that our guests have a memorable stay. I am glad that you enjoyed your stay at Radisson Blu City Center. Looking forward to welcoming you back - Pankaj Katyal - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

Stayed here for 2 nights on work.
Selected this hotel because we were taking interviews and it was easy for everyone to reach. I was told that this is pretty much City Centre. It does become difficult to reach here because of traffic situation but that goes for any city centre hotel.
Reception staff was attentive and quick enough to check us in within 5 minutes.
Room size: probably the biggest I have seen in any Radisson Blu. We were in the business category room and it came with a writing desk etc and a walk in wardrobe.
Bathrooms were very well furnished and had all the amenities that one would need on a business visit.
I didn't use the gym but it looked very well equipped. Will make sure I use it on my next visit.
Breakfast next day was simply amazing. It had a huge spread consisting of your typical fruits, juices, cold cuts, cheese, tea, coffee and also included hot dishes from both North India (parathas, poori bhaji etc) and South India (Live dosa counter, idli, vada, utthapam etc). I had my fill of the same as I was going to be on the road for the remaining day.
The Hotel also has Kebab factory (a speciality restaurant of Radisson in India where they serve unlimited kebabs and main course). I didn't try the same as I had other dinner plans.
Value for money: Yes for sure.
Will I go again: Yes, on my next business trip... I don't mind staying here again.
What I didn't like: Too many mosquitoes in the tea lounge (near reception) and it was just so difficult to sit there and have a conversation. Also, the hotel is opposite an open drain so you can imagine the stench at the main porch. But once you are inside, it's all good.
What I liked: Breakfast and gym
What I loved: Room size.

Overall, a pleasant short stay.

Room Tip: Pool facing rooms are good. Otherwise, you will end up facing the open drain and that's not a pl...
  • Stayed: October 2013, traveled on business
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Thank gary25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded November 3, 2013

Thank you for your feedback. It is our constant endeavour to ensure that our guests have a memorable stay. I am glad that you enjoyed your stay at Radisson Blu City Center. Looking forward to welcoming you back - Pankaj Katyal - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

I stayed for 2 nights , the hotel is nice , but the location next to sewage channel was unwise choice I think .The staff are hospitable and helping , the room is well equiped , and the wifi works in a good way . the breakfast was a joy and delicious and the Oasis staff are hospitable ( thanks to all of them ) , but please pay attention to the white sugar small packs , i think there is a problem of humidity with them .
The only unpleasant event is that the booking was online and it was for 2 persons , yet at the checkout we had to pay for the breakfast of one of us ( they said its not included ) , I think there was a problem in the cashier , because we had to catch the flight , we paid and left .

  • Stayed: October 2013, traveled as a couple
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1  Thank myself20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded November 3, 2013

Dear Sir, Thanks for your feedback. We regret the inconvenience caused to you during your stay at Radisson Blu Chennai City Center. Will look into your feedback and correct those points mentioned. I assure you that you will have more memorable stay during your next visit - Pankaj Katyal, General Manager

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Reviewed October 20, 2013

I stayed here for 12 nights on a business trip, thoroughly enjoyed it and would be happy to go back. I was upgraded to a business class room which was very comfortable, with a great walk-in shower, good tv channels and a very comfy bed. The free wifi was excellent and worked throughout the hotel without a problem.

Probably the best part about the hotel was the choice of 3 restaurants. The Kabab factory was delicious and would be worth a visit even if you weren't staying at the hotel. I wasn't as impressed with the Japanese restaurant, it just wasn't that tasty. The main restaurant which also served breakfast did a great buffet with a good selection of meat or vegetarian dishes with some great desserts. Breakfast itself had a nice selection, with freshly made omelettes, dosa's, pancakes, juices, yoghurt's and plenty of other options

The service from all the staff in the hotel was amazing, some of the best I've experienced. Nothing was too much for them and they were happy to help. They'd be the main reason that would make me return next time I'm in Chennai

The only bad thing I'd say about the hotel would be the cost of the hotel car as its about 4 times more than a local (equally comfy and air-conditioned) cab which is a little excessive

Room Tip: Higher rooms or those facing the pool will be quieter
  • Stayed: October 2013, traveled on business
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded October 25, 2013

Thank you for your feedback. It is our constant endeavour to ensure that our guests have a memorable stay. I am glad that you enjoyed your stay at Radisson Blu City Center. Looking forward to welcoming you back - Pankaj Katyal - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Stayed here for two nights on the 29th Dec '12 and 31st Dec '12 whilst doing a tour of Chennai and Pondicherry. The hotel itself has the facilities you'd expect from one in its class, the rooms were spacious with modern amenities. The buffet breakfast had a decent range of choices with the food being of good quality. Our problem was with the staff: one our first morning there when heading to breakfast my mother and I both left our handbags in the room. We checked out shortly after breakfast, when we stopped for refreshments on the way to Pondicherry and realised we both had money missing: a total of Rs.1500. The only time the bags were out of our sight was when we left them unattended in the room as we headed for breakfast so obviously the money went missing then. As it was the first day our trip we had split our spending money between us and therefore knew exactly how much there should be. I appreciate we might have been a bit naive leaving our handbags unattended but you don't expect this kind of behaviour at a Radisson. We didn't want to return to the hotel on the 31st but at such short notice had little choice, when we got to our room we found a massive hairball stuck to the rug. I called room service to bring up a vacuum cleaner, a member of staff came up removed the hairball and wiped the carpet. I asked him again to bring a vacuum cleaner but he just ignored me and left. Moments later three staff members appeared to apologise, however they seemed far from sincere as they were giggling as they did so. After they left our room, we could hear them laughing in the corridor. Our room was left dirty with dustballs in the corners. At breakfast the following morning we noticed hoards of dead mosquitoes on the window ledges. Later at check out we complained about all listed above, we were met with a lame "sorry" no offer at compensation or more importantly no sincere apology. We paid in advance so why should they care?! I have never encountered such unprofessional behaviour and definitely will never return to this hotel. In addition, it has made me very wary of all other Radisson hotels.

Room Tip: Avoid at all cost.
  • Stayed: December 2012, traveled with family
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1  Thank BChoudhury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBluCCChennai, General Manager at Radisson Blu Hotel Chennai City Centre, responded to this reviewResponded October 25, 2013

Dear Sir, Apologize for the inconvenience caused to you during your visit to Radisson Blu Chennai City Center due the behaviour of my team members. I will look into the other aspects of service as well and will ensure that they are set right. Do give us another chance to serve you and its my promise that we will give you a memorable stay. Thank you for the valuable feedback - Pankaj Katyal, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Chennai City Centre

Address: #2 Ethiraj Salai C - In - C Road, Chennai (Madras) 600008, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Egmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 400 Hotels in Chennai (Madras)
Price Range: $91 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel Chennai City Centre 4.5*
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