This was our first visit here....having heard so much about this restaurant and laden with growling stomachs, me, my wife and 10 year old attacked this restaurant. The first hiccup was the menu card, which I am sure a widely-travelled-in-Italy customer would have been able to relate to. But I was not one of those and hence could not make head or tail of it, except for one word here and another, there. This is where the waiters stepped in and saved us, by suggesting items suited to our preferences. And they did a great job of it.
We gorged on some starters suggested by them and then had the pizzas. The pizzas were made as they are usually made in continental europe, flat and crusty, rather than soft and fluffy as it is made in other pizza outlets in chennai. The taste was exceptional. And the best part was, we all felt very light after the meal and I particularly could feel for the time as if I had eaten a pizza that had all pizza trappings, but was also somehow "healthy" !
There was a bit of a hiccup with the fresh limes though with one of them going sour. To our surprise, the restaurant promptly not only replaced it, but I also couldn't find any of the frsh limes charged in the bill and when I enquired with them about it, they said they were not charging it due to the faux paus on their side. Now that is customer service. I felt happy to leave a hefty tip for these guys and walked out a satisfied customer. Keep it up Tuscana.