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“Not worth it!!!”

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Keys Hotel Katti Ma, Chennai
Ranked #57 of 398 Hotels in Chennai (Madras)
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not worth it!!!”
Reviewed December 13, 2013

1) Warm greetings at the entrance, Got two small packs of Frooty - Good
2) Got a one time/first time visit offer at around 30% discount, for a Double room - Happy but Not happy (there are other better places at this discounted rate)
3) It would have been nice if, there was some assistance to go to room - Bad
4) In the room there were couple of water bottles (may be 1 for each bed!) - OK
5) Fridge was empty and switched off (can fill at least with few chocolates, biscuits, etc.,) - Bad
6) Bathroom has, liquid soap, liquid face wash. And does not have Toothbrush, paste, etc., - Bad
7) Requested for toothbrush and paste, but got only one set (this was double room! may be one set per one call or one request! decided not to call again, we got the second set from near by stores) - Bad
8) After this no more service and no more water, no more any other support offered - Terrible
9) Hence I decided to ask for complimentary breakfast. And got it - Good (by the way breakfast was Good; good taste)
10) Ambience in the room was OK - Good
11) There was some weird noise in the central AC - Very bad

Over all not worth, of the money we spend for.

Room Tip: kindly choose some other hotel... where you and your money are valued... :-)
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PavanMajeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, December 13, 2013
Dear Sir,

Thank you for sharing your feedback on this august forum. Going by your review, I believe that ours was not the kind of hotel you were expecting. We are a budget / business hotel where we offer good rooms with an emphasis on value for money. Unlike the regular hotels that you may have stayed at, we offer minimal amenities in the room ( missing toiletries, minibar etc ). We have fridges in all our rooms, but that is for guests to stock their own items like medicines. Our apologies for just offering one set of toiletry. We have a guest service center as a one point contact for your requests. We hope that you will return in the near future.

Cheers ! Vaishakh Surendran ( Hotel Manager )
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217 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Bengaluru, India
1 review
Reviewed December 13, 2013

A very good property from keys.. good staff and well oraganised rooms, It was pleasure to stay at the hotel after a long working day... Excellant staff and management has an eye for details , i would definately reccomend this hotel to everyone for business and personal use... Good job Keys Chennai...

Room Tip: Just land at the reception table they will asssit you... good staff...
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank narayanan_trn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, December 13, 2013
Dear Mr. Narayanan,

Thank you for your review about our hotel in this august forum. We are Glad that you have enjoyed your experience with us. We look forward to welcoming you back in the near future.

Cheers !

Vaishakh Surendran ( Hotel Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed December 2, 2013

The first time I stayed here, I just loved it. It is exactly what a business traveler needs - a clean room / a good breakfast / free wifi. Their people are their biggest asset - right from the boss to the guy who opens the door for you.

The food is filling, delicious and the service - personal

I stay here for all my trips to Chennai. I recommend it to all my friends & colleagues. They too agree with my recommendation of this place.

Sandeep Lal

Room Tip: 103 / 203 / 303 - Largest rooms on any floor
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandeep_Lal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, December 3, 2013
Dear Mr. Lal,

Thank you so much for sharing your feedback on this august forum. Its indeed a pleasure to look after you during your visits to Chennai. Looking forward to meet you in the near future.

Cheers !

Vaishakh Surendran ( Hotel Manager )
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
Reviewed November 21, 2013

This is the 1st time I have stayed at Keys hotel. Though the stay was for 5 days, I enjoyed the food and the hotel rooms are excellent. Food spread was very good and had a great ambience. Enjoyed 'Awad food festival'. Staff was very caring and courteous. Would definately go for my next stay here.

Room Tip: lift noise could be heard from inside the room. preferably take a room away from the lift.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sadhan79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, November 24, 2013
Dear Sir,

Thank you so much for your review on this august forum. We look forward to your next stay with us in the near future.

Cheers !

Vaishakh Surendran ( Hotel Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
Reviewed November 20, 2013

Its really an nice experience for me an stay @ this hotel ..... good & peaceful environment ..... BAR in that hotel is really good place to hang out comparing all other Bar's in chennai ... i can say that this is the best one to hang out with your love ones ..... the way they serve at the BAR is really amazing .... the bartender shows the passion and enthusiasm even for single person in the BAR .... I am planning to have my birthday celebration at this hotel .... as i am really impressed with the way they serve.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alinazeerali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, November 24, 2013
Dear Sir,

Thank you so much for your review about Unlock on this august forum. We are glad that you have enjoyed the service. We look forward to being the preferred venue for your b'day in the near future.

Cheers !

Vaishakh Surendran ( Hotel Manager )
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mum
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 19, 2013

I stayed in this hotel twice. On both occasion, it was a business trip. I found the hotel to be really good in terms of hospitality. Their room service is very good. I found the rooms to be very spacious.
The locality is a bit of let down.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buds82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, November 24, 2013
Dear Sir,

Thank you so much for your review on this august forum. We look forward to your next stay with us in the near future.

Cheers !

Vaishakh Surendran ( Hotel Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 14, 2013

A very pleasant stay at the Keys and very good value. Service was outstanding from all staff. Room was big and clean and the shower very good. Complimentary Tea/ coffee facilities and bottled water was a good touch. Very good buffet breakfast. No views to speak of but overall very pleased with the hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dudes5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaishakh_surendran, Manager at Keys Hotel Katti Ma, Chennai, responded to this review, November 15, 2013
Dear Guests,

Thank you so much for sharing your experience with us on this august forum. We are glad that you have enjoyed your stay with us. Looking forward to welcoming you back in the near future.

Warm regards,

Vaishakh Surendran ( Hotel Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Hotel Katti Ma, Chennai

Property: Keys Hotel Katti Ma, Chennai
Address: 11/23 Kalakshetra Road | Thiruvanmiyur, Chennai (Madras) 600041, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #57 of 398 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Keys Hotel Katti Ma, Chennai 3*
Number of rooms: 30
Official Description (provided by the hotel):
Keys Hotel Katti-Ma is a well-designed property that offers comfortable accommodation and warm hospitality to the guests. The hotel has 30 fully furnished rooms catering to the demand for efficient, hygienic and secure accommodation. Each room comes with amenities like satellite TV, electronic safe for laptops, work desk, direct dial telephone, mini refrigerator, tea/coffee maker, iron/ironing board and Wi-Fi. En suite baths have all requisite amenities and 24-hour water supply. Keys Cafe, Unlock - The Restobar and Ghar Ka Swad are the dining and wining venues at the hotel. Breakfast-on-the-go service is also offered at the here during early morning hours. Other facilities offered here include fully equipped gym, travel desk, car rental, laundry and doctor-on-call. One of the prominent attractions of Chennai, named Marina Beach, is only a 20-minute drive from here. ... more   less 
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