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“Pathetic Hotel and Discourteous Staff”

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Treebo Select Fortel
Ranked #217 of 415 Hotels in Chennai (Madras)
Reviewed February 3, 2012

We just came to Fortel and have had a horrible experience. Our first room had cockroaches on the bed and weird smell. They changed our room and the shower area in the changed room had plumbing issues with water flooding in the shower area.

On complaining the front office assistant Mr. Prem Kumar laughed at us and was obviously very rude and not at all bothered about our issue. On repeated asking for the manager, I was finally given some Kavita's number and her cell was switched off.

We booked this hotel through makemytrip (it was one of the recommended hotels) and have complained to them as well. Let us see if they take any steps.

Room Tip: Avoid this hotel
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  • Stayed: February 2012, traveled as a couple
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1  Thank vikassah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 - 91 of 107 reviews

Reviewed January 31, 2012

Been to the place a couple of time. Not very expensive. The staff seemed a little slow in terms of service. The front desk was quick and eager to help.

The breakfast was good. They seem to take their time to fill the buffet though.
However the food in room service was food.

Overall located at very convenient place. You can take the local train from the airport and reach opposite the airport in 30 mins instead of having to suffer the local traffic.

Room Tip: The rooms facing the railway station seems bright.
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  • Stayed: March 2011, traveled on business
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1  Thank akhilkodali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2012

The location and hotel in general is good. The quality of rooms were decent but thats were all stops. The service could have been way better, the food menu doesnt offer any variety even the breakfast buffet has limited options. The service could have been much better and responsive towards customer. The rooms very really good and perfect for business vists.

  • Stayed: March 2011, traveled on business
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3  Thank Prassad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2012

I entered the Hotel and I knew I was at the wrong Hotel. Somehow I didn’t like anything about it. I was originally booked for four nights but stayed only for a night and moved to Accord Metropolitan for the rest of my stay. It’s closer to Chennai Egmore Railway station – may be that’s the only advantage it has.

  • Stayed: December 2011, traveled on business
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2  Thank vinvid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2012

I sometimes called to front but they speak local pronunciation and they have difficulty with understanding customer's thought which is normally processed in most of the hotel. I recalled this is still India. The front desk suddenly raise their voice somewhat rudely which is not proper with this hotel's class. The front desk transfer the call rudely. The room service can not speak clearly with local pronunciation. Room is clean but hot shower is not so much hot sometimes. It is good if you need to stay near hotel but should avoid long stay. I may use this hotel if I need to stay near hotel next time.

  • Stayed: January 2012
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Thank travelman1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

Guys all stay away from this Hotel. Stayed in this hotel, just for a night, without my consent extended 1 more night and when i was on to check-out the same day, they forced me to pay for the 2nd night, without giving any justification, rather threatened me of calling Police. As i was in a hurry to catch my flight, i didnt have other options. Dont get misled of seeing the pictures, nothing is true, staff are not professional, entire stay will be a waste.

Room Tip: No suggestions
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  • Stayed: December 2011, traveled solo
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Thank Anwar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

While completing our trip to Kodaikanal & then Pondicherry in the end we stayed at Chennai to catch the next day early morning flight.

This is a nice hotel center of the chennai city with very nice rooms at a very good price. Staff was quite friendly and helpful. Rialway stataion is very near and airport is 14 Kms.

We liked the hotel and stay. For business and travel this a nice place ot stay

  • Stayed: November 2011, traveled with family
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1  Thank EnjoyHoliday09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Treebo Select Fortel

Address: No. 3, Gandhi Irwin Road | Near Egmore Railway Station, Chennai (Madras) 600008, India (Formerly Fortel)
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #217 of 415 Hotels in Chennai (Madras)
Price Range: $36 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Treebo Select Fortel 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Fortel, Chennai, is a recently developed Business Class Hotel located at a prime spot at Egmore, the commercial business district of the city, which enables your business enhancement and also shopping and leisure at hand. It is closed to both the historical railway stations Egmore & Central which connects the north and south of India. Airport (Domestic & international) is 14km away. Fortel, Chennai, presents 95 aesthetically designed contemporary rooms and suites emphasizing the needs of the business traveler. ... more   less 
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