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“Excellent Service” 4 of 5 bubbles
Review of Hanu Reddy Residences,Wallace Garden

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Hanu Reddy Residences,Wallace Garden
Certificate of Excellence
Sydney, Australia
1 review
“Excellent Service”
4 of 5 bubbles Reviewed February 16, 2014

My extended family of 15 people stayed in this residences for a week and we all have nothing but praise to all staff members for the wonderful service we received. Rooms and bath rooms were very clean and neat. We had a function in connection with my daughter's wedding on the roof garden. Staff did the decoration which was very beautiful and organised the food for about sixty people. Everyone loved the food. Staff did the booking for taxis etc.

We will go straight to Hanu Reddy when we next visit Chennai.

Room Tip: The de-luxe room on the first floor had all the facilities such as a kitchen,fridge,washing machine...
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ville2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanuReddy, Chief Operating officer at Hanu Reddy Residences,Wallace Garden, responded to this review, March 5, 2014
Dear Guest

It was an honour to host your family and be part of the celebrations. We enjoyed having you at Hanu Reddy Residences. Thank you for your recommendation

Nirupama Reddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

259 reviews from our community

Traveler rating
    134
    107
    13
    2
    3
See reviews for
110
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Farnborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 15, 2014

This is a small, quiet hotel surrounded by trees. We stayed 3 nights in a pleasant, large de-luxe room on the 1st floor. The veranda is a real bonus. The staff is always smiling, helpful and friendly. The included in the price breakfast is excellent. Although a little difficult to find, HRR is a little heaven in busy Chennai, not far from Fort St George (a must visit for history lovers) and Marina Beach. We would definitely stay there again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DandC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanuReddy, Chief Operating officer at Hanu Reddy Residences,Wallace Garden, responded to this review, March 5, 2014
Dear Guest

It was a pleasure having you with us. i thank you for your recommendation and hope to have you back soon

Nirupama Reddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 14, 2014

Not much design hotel ... , but very proudly to recommend.
The food is PerrrrrrFect! The price is very cheap.
The staff are very helpful and mindful. The room is big enough to feel relax and comfort. The bathroom is also big and clean. It is a small hotel, so there are not many people. I had a homely and friendly stay here.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nint2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanuReddy, Chief Operating officer at Hanu Reddy Residences,Wallace Garden, responded to this review, March 5, 2014
Dear Guest

Thank you for recommending us on Tripadvisor. We hope to see you again soon

Nirupama Reddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
4 of 5 bubbles Reviewed February 6, 2014

Stayed for 4 days. Enjoyed the breakfast. Good staff and service. Rooms are clean.


Challenge - Distant from public transport. Had to haggle with auto drivers. Transport can be arranged by staff.

Plug adopters available.

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nat991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanuReddy, Chief Operating officer at Hanu Reddy Residences,Wallace Garden, responded to this review, March 5, 2014
Dear Guest

Thank you for taking the time to review us. I am happy that you enjoyed your stay at Hanu Reddy Residences.

Nirupama Reddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duisburg, Germany
1 review
5 of 5 bubbles Reviewed January 26, 2014

These residences were recommended by a Chennai friend of mine. (I am from Western Europe.) I spent there two nights in January 2014. As a residence, the location and the rooms were very good. Rooms are large and equipped with everything one needs. Service is excellent and available 24/7. Breakfast was prepared individually according to my wishes. Tariffs are fair. If one is looking not for a hotel but for a nice and quiet residence stay in Chennai, to me these Residences are a very good choice.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RainerLeisten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRResidences, Chief Operating Officer at Hanu Reddy Residences,Wallace Garden, responded to this review, February 17, 2014
Dear Guest

Thank you for taking the time to review us. I am glad that you enjoyed your stay at Hanu Reddy Residences.

Nirupama
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
2 of 5 bubbles Reviewed January 21, 2014

I have stayed both in wallace garden and poes garden property of hanu reddy. While the wallace garden location is superior (heart of the city) the customer service is extremely poor. The rooms are old but decently maintained. There are lot of help boys milling around - mostly gossiping among themselves and least helpful to guests. The food options are almost non-existent and breakfast service is terrible. I would like to detail the terrible experience on the breakfast service. Breakfast time is from 7.30 - 10.30 am .When I went in at 7.50 am, there was no one at either the reception or in the dining area. I waited for more than 15 minutes and then a help boy (name - Amar) walked and gave a casual reply that no breakfast is available !! It will be ready only after 8.30 am.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Suave_Vagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRResidences, Chief Operating Officer at Hanu Reddy Residences,Wallace Garden, responded to this review, February 17, 2014
Dear Guest

Please accept my apologies for the lapse in service by our staff. They have been generally very friendly and accommodating to all the needs of our guests. I regret that you had to have a bad experience. Please rest assured that the issue has been taken up with the concerned staff and steps have been taken to correct the situation.

I invite you to come and stay with us again and assure you that your stay will be memorable.

Nirupama
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
india
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

My husband and I stayed for two nights at this place. It is located quite close to the railway station - about half an hour away. Great for Chennai where traffic is bad. The manager and most of the staff are Oriya and very helpful. The breakfast is good but could be more sumptuous. Although they do ask for more helpings, the variety of dishes is limited to one or two. Coffee was good- filter coffee.
The rooms are very spacious, well equipped and in true European style furnished with fridge, a kitchenette with pans and plates etc. A hot plate and microwave also. Although we didnt cook as we were busy it would have been relaxing to do so.
The area around is very chique. There are a lot of high end boutiques - Killol, Toni and Guys and the likes. A Greek restaurant is just round the corner with great food - pita bread, humus and lots of salads.
The Apollo hospital is within walking distance and one can comfortably have a checkup or stay a few days if needed while taking care of health needs.
There are some more similar hotels nearby but not as good as this one.

Room Tip: The rooms on top floor have a little sit out with cane chairs. Cozy!
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ookalkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRResidences, Chief Operating Officer at Hanu Reddy Residences,Wallace Garden, responded to this review, January 22, 2014
Dear Guest

Thank you for your review. I am glad that you enjoyed our facility. Your comments on the breakfast have been noted and i will take suitable action on the same.

Nirupama Reddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hanu Reddy Residences,Wallace Garden

Property: Hanu Reddy Residences,Wallace Garden
Address: No. 6A/24, Wallace Garden, 3rd Street, Chennai (Madras) 600006, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 362 B&Bs / Inns in Chennai (Madras)
Price Range (Based on Average Rates): $
Number of rooms: 33
Official Description (provided by the hotel):
Welcome to Hanu Reddy Residences. Hanu Reddy Residences is a unit of Hanu Reddy Realty. Our service apartment division has only one primary focus, you! We are not a conventional service apartment. We offer you an experience unlike any other. Our goal is to exceed your expectations and provide you a home away from home! Just sit back, relax and breathe. ... more   less 
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