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“good business hotel”

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Hyatt Regency Chennai
Ranked #31 of 437 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed July 6, 2014

Stayed here last weekend for two nights. Checkin was good and fast, although there was some confusion on the size of bed i'd reserved.... and that was cleared up quickly. Checkout was equally fast and good. Room was fairly good sized, very well appointed, clean, and comfy. Bed was very comfy. My room looked over the swimming pool and a nice view of the city with ocean in background. Very quiet and relaxing area of the hotel. Breakfast was included with the room, and it was an 'ok' buffet. Not much for fruits, though. Most other things were reasonable quality/diverisy for a bfast buffet at a hotel like this. The lobby was pretty loud,esp when we arrived late on friday night....and there are several restaurants, bars, cafes in the lobby that attract people. The hotel has done a great job with lots of locally made art in several places in the inner atrium--- really perks up the many floors of rooms and also gives the lobby area flourish. Lobby and bellmen staff were friendly and helpful. The pool looked great, but unfortunately i ran out of time and couldn't go enjoy. A good business hotel---- i'd definitely stay there again.

Room Tip: try for view of swimming pool---- quieter than the street side.
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  • Stayed: July 2014, traveled with friends
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Thank jenabaintheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded July 10, 2014

Dear Guest

Thank you for your detailed feedback that will definitely help us make your experience even more memorable during your next stay with us. Thank you once again for the valuable comments and we look forward to welcoming you again soon. thank you

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1,057 - 1,063 of 1,397 reviews

Reviewed June 23, 2014

I stayed for one night on a short business trip. The room size is good and bed linen is comfortable. The staff is friendly and helping. The buffet at spice haat is lavish. The north indian food served in breakfast was average. The gym and pool is decent. The hotel is 15 min walk to T. Nagar local market.

  • Stayed: May 2014, traveled on business
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Thank PorusA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded July 10, 2014

Dear Guest

At the outset, many thanks for sharing your kind words. We are delighted to read about your pleasant stay with us and look forward to welcoming you agagin soon. thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

I've just arrived at the Hyatt for a 13 night stay on business. Before this i stayed at the Radisson Blu City Centre.
The hotel looks lovely and has a wonderful cleanliness and openness in its lobby. The room is great, very large and all the amenities although i still can't work out how to use the air con yet.

What i didn't expect (and wasn't clear on their own website or hotels.com) is that food and internet are extra - in fact their package works out at 2500 a day extra - that's over £300 added to my hotel bill.i'll only be using it on the weekends.

I probably wouldn't stay again due to this extra cost over 13 nights. The Radisson Blu has all of this inclusive. Will update towardsthe end of my stay.

  • Stayed: June 2014, traveled on business
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Thank Solo1138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded June 22, 2014

Dear Guest

Thank you for your feedback. We would be more than happy to understand your grievance with regards to the issue in detail and for the same we request your contact details please. We believe your stay has been pleasant so far and we look forward to meting you in person soon. thank you

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Reviewed June 19, 2014

I stayed at Hyatt Regency Chennai for 2 nights on a recent trip to India, and I was not at all impressed with the rooms. The hotel seems good, and the staff was ok. The hotel reception and centrally located main seating area is wonderfully designed, but I did not find the rooms on par with the rest of the hotel.

The rooms are spacious and designed well, but that's where all good things come to an end. In my suite, I always found tiny insects flying around. The sofa in the seating room had a massive stain and when I requested for it to be changed, the seat was just reversed so the stain was not visible. The restroom had water stagnation problem, and the stand-in shower door was missing all together. All of these problems were reported to the front-desk on day one, but they always came-up with some excuse to ignore. I moved out to another hotel after facing the same issues for a second day. For the great location of this hotel, and competing new hotels coming up in Chennai, Hyatt can do much better than this.

  • Stayed: May 2014, traveled solo
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Thank Anupam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded June 22, 2014

Dear Guest

Thank you for sharing your valuable comments. It is highly unfortunate that your stay with us for not a pleasant one and we have taken corrective measures based on your detailed remarks. We assure you that this is a very unfortunate occurrence and assure you of a true Hyatt stay in your next visit soon. We look forward to seeing you again. thank you

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Reviewed June 18, 2014

Great Hotel. Everything is pretty new. Great spacious room, fast internet, very friendly staff. Amazing restaurants. The breakfast is really good for my european taste. The italian restaurant was superb as well. Saltimboca a la romana was the same taste as one in Rome! Stayed at this hotel twice this year and will stay next time I'm in Chennai. One of the best hotels I've stayed and the value for money was great.

Room Tip: I believe they are limited with Twin rooms so double check before booking.
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  • Stayed: January 2014, traveled solo
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Thank ilia_marchello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded June 19, 2014

Dear Guest

Thank you for your kind words. We are pleased to hear about your thoughtful appreciation and continuous patronage. We look forward to welcoming you back agagin soon. thank you

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Reviewed June 15, 2014

This hotel was strongly recommended for a professional purpose and we decided to take it.
Absolutely great, between rooms, services, restaurants and all other things around, all is in phase what we name a great choice.
Room (standard in my case) is 25-30 sq m with clean space. We can regret the small choice of international channels (too many 4/3 channel when you have a 16/9 tv !!!)
Restaurants (Chinese, Italian and Indian) : Great choice and quality is clearly here.
We can just regret that there is a static choice even great. After 10d i've eaten all products :(.
Regarding the location even if central and noisy, the rooms are extraordinary quiet.
I strongly recommend this choice if you like comfort, services.
Keep in mind that WIFI (standard is enough) and Breakfast is not included (extra fees)

  • Stayed: June 2014, traveled on business
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Thank Aragorn2lyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded June 19, 2014

Dear Guest

Thank you for sharing your feedback with the community. We are delighted to share with you that you will have even more variety when you visit us next for the food choices as we are in the process of enhancing all our menus. We also have special room packages that have breakfast and wifi as inclusions and would be more than happy to offer you based on your requirement. Thank you once again and we look forward to welcoming you soon. thank you

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Reviewed June 14, 2014

Beautiful hotel -- rooms are incredible. Great breakfast buffet. Chinese restaurant is fabulous, including especially the chicken-pepper appetizer. Lobby is perfect for meeting colleagues, including that the staff doesn't mind when you rearrange the tables and chairs. First Class experience.

  • Stayed: June 2014, traveled on business
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Thank actonma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this reviewResponded June 19, 2014

Dear Guest

Thank you for your valuable feedback. We are delighted to know about your memorable experience with us and look forward to welcoming you again soon. thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Chennai

Address: 365 Anna Salai | Teynampet, Chennai., Chennai (Madras) 600018, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Chennai (Madras)
#17 Romantic Hotel in Chennai (Madras)
#19 Business Hotel in Chennai (Madras)
#20 Spa Hotel in Chennai (Madras)
#29 Luxury Hotel in Chennai (Madras)
Price Range: $106 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Chennai 5*
Number of rooms: 325
Official Description (provided by the hotel):
Hyatt Regency Chennai, located on the iconic Anna Salai in the heart of Chennai is the perfect destination for authentic hospitality. From multiple F&B offerings - Indian, Italian, Sichuan Chinese, 24 hour dining, Buffet restaurant, Cafe, Gourmet Shop, lounge bar and more to the luxurious Siddh Spa and Fitness Centre - it is a complete destination for business as well as leisure. The multiple banquet and meeting spaces make it a perfect meeting destination. The hotel offers 327 rooms and suites, Siddh Spa and fitness centre, Spice Haat, Stix, Focaccia, 365 AS, Biscotti, Lobby Lounge and banquet spaces. Also signature food specials - Italian Pranzo - Saturday Brunch at Focaccia; Sichuan Sunday brunch at Stix; Perfect Sunday brunch at Spice Haat; Double Happy Hours at 365 AS and more. ... more   less 
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Also Known As:
Hyatt Regency Chennai Hotel Chennai (Madras)

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