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Aloft Chennai, OMR - IT Expressway
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Reviews (464)
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All reviewswxyz barbusiness tripvalue for moneyroom servicelunch buffetget togetherexcellent hospitalityrooms are spaciousfirst floorduty managerfront officein room diningnice experienceawesome staytaking careswimming poolbreakfast spread
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399 - 404 of 465 reviews
Reviewed June 11, 2012

I stayed at the Aloft for one night for a business trip and found it to be excellent value. Location is convenient if you have business on the south side (OMR Road, Shollinganallur, Velacheri). Everything you are looking for on a business trip - attentive staff, great room with all the amenities, modern, clean and luxurious bathroom (Bliss products just like its better known sister brand, W).
Breakfast was a bit of a let down with a limited menu. Buffet lunch was good value for money as was in-room dining.
Overall, highly recommend it.

Room Tip: Rooms on the north side look straight into an adjacent high-rise construction side so putting up your window blinds is not an option.
  • Stayed: May 2012, traveled on business
    • Value
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Thank SGM25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

I stayed at this hotel multiple times from March 2011 to September 2011. At the prices I had negotiated the Hotel was value for money.

Pros's
1) Good Infrastructure
2) Value for Money
3) Decent Breakfast spread

Con's
1) The location is not ideal if your work is primarily in the city centre
2) The ambience may not appeal to all age groups
3) Room Service is poor - even for simple orders, the service time is more tha 45-50 mins

Room Tip: Avoid the Spa. It was not upto the mark when I tried it.
  • Stayed: September 2011, traveled on business
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Thank himadrishekhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2012

The hotel rooms are excellent . The arrangement in the room is well thought . Now the hotel ambiance is not great. The staff need a lot maturity & quick response level. The request made during reservation need to be taken care. The restaurant shutting time is 10.00 Pm which is very surprising. For late comers from air port or from other place are going to have a big issue. This must be taken care or timing should be modified at least for the Hotel staying guest.

Room Tip: Get your things cleared at the reception which selecting the rooms.
  • Stayed: April 2012, traveled on business
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Thank maneeshved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2012

I went for a conference in Chennai, I spent six (6) nights in this hotel, was relunctant at first due to bad reviews I read about the hotel but this was erased by the quality of service I received, the ambiance of the hotel.
The only set back was in communication (language barrier) but there was always someone handy that is perfect in english to sort you out.

The food was not so bad as the hotel management ensured a mixture of continental dishes.

Overall rating for this hotel is good, and I will definitely go back.

Room Tip: Higher floors have less noise and good ambiance
  • Stayed: May 2012, traveled on business
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Thank ACD25122011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2012

Spent a night in this hotel while on business travel.
The buffet dinner was really bad..spent some INR 900 Rs on it and it was worth just 200. Half of the items in the buffet were empty.
Did not like the ambience ..But room were nice.
Cab service was good.

  • Stayed: April 2012, traveled on business
    • Value
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Thank Gaurav08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this reviewResponded May 15, 2012

Dear Gaurav,

Thank you very much for choosing Aloft OMR IT Expressway during your recent visit to Chennai and for sharing your feedback on Trip Advisor.

Glad to know that you liked the room and the cab service.However based on the subsequent teletalk with our Executive Chef, we have taken necessary steps to avoid any embarrassment to our guests during the closing time of our buffet.

I thank you once again for taking time and sharing your experience at Aloft Chennai and hope to see you soon when your travel brings you to back to us..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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