We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Some miscommunications, but still a great stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Lotus Service Apartments - Venkatraman Street
Ranked #68 of 390 Chennai (Madras) B&B and Inns
Boston, Massachusetts
Level 6 Contributor
132 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Some miscommunications, but still a great stay”
Reviewed July 3, 2013

We were a large group in Chennai for a wedding, so we booked a number of rooms in what I'm sure was a very complicated order. I didn't make the reservation, I just showed up and tried to deal with the confusion... they kept shuffling us around and it got very confusing, and they ended up charging me extra for one night (not sure why).
This problem was specific to our situation, but the miscommunication is not. Our group and the staff definitely had some problems understanding each other, on multiple occasions. But given the average English proficiency of the area, I'd say it was definitely not as bad as it could have been, and the staff was polite through it all and tried to be helpful. I'm still giving 5 stars because the rooms and lobby were clean and quite nice (I stayed in both a single and a double, thanks to all the shuffling), air conditioner worked, and the breakfast was fairly good- mostly (South) Indian, a bit light on Western fare. They give a bottle of water every day. Hair dryer available on request.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank C0rnMuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

66 reviews from our community

Traveler rating
    24
    23
    13
    3
    3
See reviews for
22
6
8
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Santa Barbara, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2013

I was travelling to India beginning with Chennai, the service at The Lotus was excellent, the team was helpful, the Chennai 24 - Restaurant name - staff was good - Esp.. Mr. Elmer & Mr.Bike & had a good south Indian tea. Mr.Santhosh, Mr.Srinivas,Mr.Dharsan,Ms.Indumathi were helpful all the ways.I was at Kanchipuram , Mahabalipuram, tiruvanamalai had a good trip to there. Finally after Chennai trip goes to Pondicherry to visit Auroville. The driver tuk - tuk driver was very vey helpful.I am healthy with Chennai.The Chennai food made me happy.

Room Tip: Higher floors were more quiet,& as a single lady I prefer a standard room.
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinorahisismolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 4, 2013

I stayed at Lotus again, and this time I needed plenty of rest after each long day, The Lotus was perfect as it was away from traffic, no honk etc. Sleep was great. Rooms were good as usual. I stayed in both Single and double this time.
The restaurant had a new manager, and a lot of new initiatives including readyness to serve lunch after 3.30pm when I came back late one of the days.
The staff were pleasant as usual.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gobinsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 25, 2013

We stayed there for 2 nights, rooms were good but basic. Location was very good but their travel service was expensive in comparison to rates offered by others, they did not have any smoking rooms. They need to control the mosquito problem.

We had a good comfortable stay but still feel the can improve.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkmumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 18, 2013

This was my second stay in this Hotel based on the excellent experience I had during my first stay. I was utterly disappointed this time.
1. The service was pathetic. I had to call room service couple of times and then remind reception before I could be attended to.
2. There was no cable TV. Tata Sky was just being installed during my stay and even after installation I couldnt watch basic Channels like Colors or any of the music channels as they were not subscribed to.
3. There was so much noise in the corridors and it was just impossible to get a peaceful sleep.
4. I am sure I will not be staying there during my next visit to Chennai.

Room Tip: During my both stays I was given a room on the 3rd floor.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SidsKaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2013

Good staff, enjoyed the stay, helpful staff and easy access for major locations in city. Good for short stay, prefer deluxe or junior suite, standard rooms are too small. Bathrooms are ok not too clean.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank VikSap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 5, 2012

I had been to a professional conference and arrangements of stay were made by hosts at this place. It appeared to be a residential building, but internal arrangement was like hotel.
Good place for short stay and was near the conference venue. The room had single bed with all necessary requirements viz: wardrobe, good no. of lights, split A.C, TV, and a very good toilet with soap, towels, bath mat etc. Did not try breakfast of food and menu appeared to be costly. The cost was not comparable with hotels where rooms are bigger with more services and amenities, but felt was high. Waiting to see other service apartments as not seen so far.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ashok_kelkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Service Apartments - Venkatraman Street, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chennai (Madras) hotels
The Lotus Hotel Sameera
#91 of 397 in Chennai (Madras)
13 reviews
FabHotel Blossoms T Nagar
#97 of 397 in Chennai (Madras)
33 reviews
La Woods Hotel
#13 of 397 in Chennai (Madras)
326 reviews
Show Prices
Show Prices
Show Prices
The Lotus Serviced Apartments - ...
#12 of 635 in Chennai (Madras)
101 reviews
Teynampet
Sona's Inn Chennai
Sona's Inn Chennai
#209 of 390 in Chennai (Madras)
46 reviews
The City Manor
#74 of 390 in Chennai (Madras)
27 reviews
Show Prices
Show Prices
Show Prices

Been to The Lotus Service Apartments - Venkatraman Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lotus Service Apartments - Venkatraman Street

Property: The Lotus Service Apartments - Venkatraman Street
Address: No 15 Venkatraman Street | T. Nagar, Chennai (Madras) 600017, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras) > Thyagaraya Nagar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #68 of 390 B&Bs / Inns in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Lotus Service Apartments - Venkatraman Street 3*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, Booking.com, Hotwire, Priceline, Cancelon, Cheap Tickets and HRS so you can book your The Lotus Service Apartments - Venkatraman Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing