Visited Inox on 07/07/2012 with family and watched The Amazing Spider-Man 3D.
Booked online, printed the tickets at the kiosk at Chennai Citi Center and there was a person to assist with the same, no hassles, no long queues and it was all done within a minute.
One minor issue worth mentioning - the refreshment stall (refuel, I think) was overcrowded and probably understaffed to handle the crowd and I couldnt manage to get what I wanted within the intermission time. So missed about 5-10 minutes of the movie after interval.
Sent my feedback to Inox and received a prompt response from the Unit Manager, Mr. Vignesh Arumugam that he will definitely look into this. Very impressed to see that they actually value customers!
Overall a wonderful experience watching movie at Inox.
Tip - Dont order too many things during interval. Keep it simple and get back to your seats in time :)